Reviews
Write a reviewGreat Customer Service/Experience
Great customer service and overall great car buying experience. All sales associates were very helpful and genuine to offering me the best deals possible. I would definitely recommend M&F Auto Sales to all of my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First and foremost, Thank You so much for taking time out of your day to write a review on your experience. We are glad to know that all our sales associates were very helpful and genuine. We appreciate you saying that you would recommend M&F to all your friends, that means a lot to us all. We hope you enjoy your vehicle and hope to see you again.
Great Experience
I had the easiest time getting the car I wanted. Eric Davila was very helpful and knowledgeable about the type of car I wanted. He made us feel at ease with our choice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking time out of your day to write a review on your experience. It gratifies us anytime we are informed that our employees are knowledgeable and helpful. We are happy to know that you felt at ease during the process of purchasing your vehicle. We hope you enjoy the road with your vehicle and hope to see you again whenever you decide it's time to get another one.
Professional, with integrity and respect.
Eric Davilla, our sales person had a calm, attentive, and professional. He was never pushy and he was nice and supportive. Manager Bryce was extremely knowledgeable, he did not rush us, and he was comfortable to discuss details about price and other negotiations with. After we purchased our vehicle, a few mechanical issues came to our attention. M&F stood by their 30 day, 1000 mike warranty and their in house shop made the needed repairs and then some. The shop was equally pleasant to work with. Thanks to everyone at M&F Auto for making our used car buying experience such a positive one!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking time out of your day to write a review on your experience. Nobody likes dealing with a pushy salesmen, which is why we make sure none of our salesmen operate in that fashion. Eric Davila is truly a great man who keeps it professional throughout the process. Bryce is also another great man who is knowledgeable and patient. Everyone at M&F Auto Sales understands that buying cars is one of the most important decisions people make in their life, next to buying houses. That is why we are not pushy. Our 30 Day / 1,000 mile warranty is also very important to our business model because Customer Service is important. Beyond providing the warranty our Service Department hires top-notch mechanics and their motto is "any make, any model." They know everything to keep a car running properly. We appreciate you writing about your positive experience at M&F Auto Sales, we hope you enjoy driving your vehicle, and look forward to seeing you again when you feel the time is right to purchase a new vehicle.
Awesome experience
While looking for a vehicle i went to 15 different car dealers in Albuquerque but when i went to M&F they actually listened to what i wanted and njoy trying to sell me a vehicle i couldn't afford.. i had an awesome experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking time out of your day to write a review on your experience. We know how pushy other car dealerships can be; which is why we made an entire business model behind not being pushy. We are also aware that many of the people who come to our lot have probably been all around Albuquerque having unfavorable experiences at other car dealerships. This is why we try to make our process as efficient as possible so people don't waste their entire day at our lot. We hope you enjoy your vehicle and we look forward to seeing you again.
Great Customer Care
It was about time i got a second vehicle so i went down to M&F Auto and i was a pleasant Experience. The Sale Rep that help was very nice and more then willing to help with anything i would need from test driving vehicles and more. After a quick look around i was able to get a great car for a great price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing a review on your experience, first and foremost. We are glad that buying your second vehicle was a success and honored you chose us. Tony Griego is a great man and it is no surprise to us that he was nice and more than willing to help with anything. All of us at M&F Auto Sales understand that we all have busy schedules and buying a car shouldn't be a tedious, all-day investment. Our slogan is "We Let Our Prices Do the Talking" and we really analyze and inspect every car on our lot with a magnifying glass to make sure that our customers get great cars with great prices. Thank you so much for choosing M&F Auto Sales for your second vehicle and hope to see you again when you feel its time to get your third one.
Great experience..Eric was awesome! We found a perfect car
Eric was there asking what we were looking for and from then on he was very helpful .even drove us to another lot to test drive a car .was very helpful getting financing too
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you first and foremost for taking the time to write a review on your experience. Eric Davila is a great man and is very helpful. He always makes sure that his customers get the best deal and are completely satisfied with the vehicle they chose to buy. We are glad that you found the financing helpful too! We hope you enjoy the vehicle you bought and hope to see you again whenever you decide to buy a new car or truck.
Great customer service.
Shannon got us into our car and she was amazing from the start. She got us approved and on our way in the same day and even helped out with our kids who are 4 and 5 which I appreciated so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you first and foremost for giving us a review on your experience. We are glad to know that Shannon got you approved and on your way on the same day. Shannon is a great lady and places customer satisfaction in the forefront of her attitude. We are not surprised that she helped with your kids during the process. We appreciate you coming into our lot and choosing us for your next car. We hope you enjoy the car; we wish you nothing but the best and hope to see you again.
Awesome
Great customer service very helpful and friendly! Fast and efficient would definitely refer and recommend to others! Great job to m and f motors and employees
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time out of your busy schedule to write a review on your experience! You are the first review of 2018 too! Thank you for saying you would recommend us to family and friends. We hope this new year brings you many great things and we hope you enjoy your new car.
So very helpful in many ways while purchasing the vehicle.
Shannon and Tony went out of there way to assist us. They helped jump our old car which died at the lot and provided us with another vehicle to get us to an appointment. And they helped me through my bumbling; I haven't purchased a car for a long, long time. And I really enjoyed Bryce too. Oh, and I am enjoying my new car! Thanks for all your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you first and foremost for taking time out of your day to write a review on your experience. We are glad to know that Tony and Shannon went out of their way to assist you and even helped jump start you car. Customer service is an important aspect of our culture as a company and getting reviews like this are important. Bryce is also a great man. We appreciate you coming to us to purchase a car after a long, long time. We hope you enjoy your new vehicle and we look forward to seeing you again.
Great car for a great price
I am very satisfied with my purchase of a 2014 Honda Accord. The car has low miles, and the dealer sold it to me for a very fair price. Staff stayed after hours to accommodate my schedule. Shannon Trujillo was my sales agent, and she made it a seamless process. I will definitely go here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to write a review on your experience. We are glad to hear that you are satisfied with your 2014 Honda Accord. We are glad to know that our staff is placing importance in Customer Service and stayed after hours to accommodate your schedule. Shannon is a great lady and very knowledgeable, so it is not a surprise to us that she made it a seamless process for you. Thank you for clicking "yes" to the recommend dealership question, we appreciate that a lot. We hope you enjoy your 2014 Honda Accord and we look forward to seeing you again.