M&F Auto Sales Hours
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I purchased a 2011 Mercedes C63 AMG from this sub par used car dealership. Sorry for long story but made it as short as possible. The car had some issues... starting with squealing brakes and then electrical issues. It was like pulling teeth to get them to fix the brakes as they kept telling me the high pitch squealing from the brakes was normal, which it wasn't. They finally took care of the brakes but after going back and forth with everyone from the service dept. to GM to the Owner. Then the car had multiple electrical issues which one was fixed and the other was only made worse when I took it in to them to get it diagnosed. It was never fixed by them. I was told to take it to Mercedes by both the GM and owner cause they didn't have the proper equipment to diagnose. The GM told me they would help cover some of the costs of what Mercedes finds. Well I take it to Mercedes and it needed a new battery, a voltage regulator and a fuse box. Well before I took it to Mercedes the service rider tells me they hooked up 2 battery jumpers to the car (one to the front jumper spot and the other to the battery) to try and get the car to start. Well what that did was over power the electrical system and fried one of the main fuse boxes. Well Mercedes tells me someone over powered the electrical system and that is why the fuse box fried. That interesting it matched exactly what the service writer from M&F told me they did before I took it to Mercedes hmmm...sound like M&F did something wrong here?? Well M&F tried blaming it on me saying it was my fault and they had nothing to do it. All in all it cost me over $1200 in parts from Mercedes and M&F told me they would not cover any of it but earlier the GM explained to me on the phone to take it to Mercedes and they would help out with some of the cost. I would been ok if they even at least paid for the part they fried but no, the owner Mike, who was completely rude and very inconsiderate did not want to take any responsibility in the issue. It was very unfortunate situation cause I had also sent someone else to buy a another Mercedes from then which they did and I had more people to send them, but not after how I was treated. I was lied to and made to feel that it was my fault. WARNING!! BUYER BEWARE!! Trust me go somewhere else not worth your hard earned money but if you do decide to heed my warning and decide to purchase a vehicle from them make sure to get anything they say in writing at the very least cause they WILL go back on the word and they WILL NOT honor what they say.
Luis went above and beyond to help with my car needs. He listened to everything we said and was very patient M & f on Lomas is highly recommended!!!!!!...
This is my 2nd vehicle I have bought from M&F. They do a thorough vehicle inspection before placing a car for sale. I feel confident in my purchase. Tony... Griego gets it done. If you're looking for a good, reliable vehicle this is the place to go.
Thank you for taking the time to write a review on your experience. We are honored to have served you twice! Tony is a great man and we are glad you ...enjoyed your experience working with him. We hope you enjoy your new vehicle and we Thank you for recommending us to anybody looking for a good, reliable vehicle!
Tony was a very great salesman to work with. He showed us consideration in choosing a dependable vehicle. He worked on getting the right price and vehicle.... He wasn't pushy and had patience with us on us making our choice. I would recommend Tony Griegos and M and F Auto to family and friends. Thank you again Tony. Vonda and Steve
Thank you for taking the time to write a review on your experience. We are glad that you liked Tony Griego; he is a great, patient man and we are not... surprised that he worked with you on getting you a dependable vehicle and wasn't being pushy. Thank you for recommending M&F Auto Sales to your family and friends. We hope you enjoy the road with your new vehicle and look forward to seeing you again.
I recommend M&F Auto for the best price and the most amazing customer service Shannon and Richard were so nice and helpful they helped me get the car I???ve... always wanted and did everything they could to help me get into the car I???ve always wanted
Thank you for taking time out of your day to write a review on your experience. Shannon Trujillo and Richard Terrez are truly great people and exerci...se customer service in a nice and helpful manner. We are glad that they got you into the car you always wanted. We know that you will enjoy it. Thank you once again for writing a review, but also thank you for choosing M&F Auto Sales; We wish you the best.
Purchased a used 2017 Lancer got a great deal, friendly people and they worked with me to get the best deal possible. Very knowledgeable and I had a great... experience here I defiantly recommend M & F for anyone looking for great cars for great prices.
Thank you for taking time out of your day to write a review on your experience. Shannon is a great lady and is very knowledgeable. Thank you for say...ing that you would definitely recommending M&F to anyone looking for great cars, we truly appreciate that. We hope you enjoy your 2017 Lancer and please come back to see us again in the future.
This experience was beyond great. We were just looking around various place, but Tony took the time to ask questions on what I liked and directed me to... a few cars based on my wants and price range. He let us take a test ride and I fell in love with the car. We proceeded on with the process and M&F worked on the financials so throughly that they gave us an amazing price. Would recommend to anyone!
Thank you first and foremost for taking time out of your day to write a review on your experience. Tony is a great guy and has an extraordinary talen...t for matching the right vehicle to customer's wants and needs. Thank you for saying you'll recommend M&F Auto Sales to anyone! We hope you enjoy your vehicle and we hope to see you again!
Great customer service with very professional and friendly staff. I would come back in the future and would recommend this dealer to family and friends.
Thank you for taking time out of your day to write a review on your experience! Thank you for recommending us to family and friends. We look forward ...to seeing you in the future.
For a first time buyer this is, by far the best experience I have had. Shannon is the one you want to go to, she's Awesome, not just car sales person.... But she is actually a person. Very satisfied. I recommend this dealership to anyone.
Thank you for taking time out of your day to write a review on your experience. We are glad that you are very satisfied and had a great experience fo...r your first time. Shannon is truly an amazing person and definitely doesn't fulfill any of the stereotypes of a car sales person. Thank you for recommending M&F Auto Sales to anyone, we truly do appreciate that. We hope you enjoy the road with your vehicle and look forward to seeing you again.
My experience here was amazing. I didn???t think I was going to leave with a car but they worked hard so I could get the mustang I wanted and felt comfortable... with great place.
Thank you for taking time out of your day to write a review on your experience. We are honored to get you in to the Mustang you wanted. It is a beau...tiful car and we know you will enjoy the vehicle. We also are glad that you worked with Tony as well; He is a great man and will go over and beyond for his customers. We are glad you felt comfortable as well. We know you will enjoy the road with your 2014 Ford Mustang and we look forward to seeing you again.