Reviews
E-300 purchase
everyone was very helpful.............................................................
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Blake Koc, we are very happy to have provided you with such a positive experience! We hope to see you soon!
C43 Purchase
My purchase was easy and trouble free. Every one I talked to was knowledgeable about the C43 especially the sales person. The financing of the vehicle was also done with professionalism and care for my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Richard Holder, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
top notch service
No pressure and wonderful service. They delivered the car and even came back for a house call when I had questions. Couldn't have asked for a better buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lauren P., thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
Rav 4
Very good place to buy car. I will always recommend this place to all my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alfonso Naanep, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Walnut Creek. Thanks again for the recommendation, and have an amazing day!
Absolutely satisfied!
I am extremely satisfied with the service in this dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Manuel De La O Arreola, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Gle 450
Best car buying experience ever. Asim and his team were very professional and not pushy at all. They explained everything calmy. My wife and kids also were treated quite hospitably and the team was very professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Emmanuel Seng, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Walnut Creek. Please don't hesitate to reach out if there's anything additional we can do for you.
Recall Service Visit
Service overall was excellent from start to completion of visit and in a timely manner as told would be along with update as needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lori Franklin, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Jerry
Service department overloaded. Communication with service rep. difficult, Very frustrating. Final result satisfactory.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jerry Nielsen, we appreciate you taking the time to leave us this feedback. We strive for 100% satisfaction, and we regret to find out that this was not the case. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (844) 896-1941 so we can work towards a resolution.
Nina Wirch
Salesperson, Azid was outstanding He was clear and understanding
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nina Wirch, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Walnut Creek. Please don't hesitate to reach out if there's anything additional we can do for you.
Purchased a 2013 Golf GTI Wolfsburg Edition
The team at Walnut Creek Mercedes was great and the showroom and service areas are first rate. Angelique helped me find a great car - and worked hard to have the car was serviced and clean for pick up. The finance department is even easy to work with, lol
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alan Maeda, we're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!