Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 4:00 PM

Walnut Creek Ford Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

10:00 AM - 6:00 AM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2018

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
288 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    October 15, 2018

    Their service department is awesome. Which is a good thing since Ford cars are not the best quality. Things keeping breaking or wearing out on our 2013... Ford Explorer that I would not expect, or I have not seen in other cars. If you buy a ford make sure to buy the extended warranty or else it will cost you more in the long run.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2018

    I would buy another vehicle from Walnut Creek Ford without hesitation.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2018

    Every time I purchase a vehicle at this dealership and have my vehicles serviced, I receive VIP treatment by my favorite service representative, ROY AYABE!... He is the best! He provides superior customer service every single time! Thank you, Walnut Creek Ford, for providing the most courteous and caring people and the best service always!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 23, 2018

    Service was good and prompt, but the fellow that washed the car used his finger nails and scratched the car

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    September 17, 2018

    Brought vehicle to a non- Ford service center due to loud noise and vibration in right front wheel. Took to nearby service center because afraid to drive.... Wheel bearing replaced . Ford declined refund due to "non-emergency".

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2018

    Excellent experience. Maxine, my service attendant was especially helpful and very personable. Thumbs up for Walnut Creek Ford and thumbs up to Maxine!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 6, 2018

    Easy to get an appointment, prompt and reliable servicing of my car, friendly and available staff, update and comforting waiting room, as well as complementary... shuttle to home and back all have contributed to my continued use of Walnut Creek Ford’s Service Department.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 31, 2018

    Opps! I may have been reading the oil dip stick incorrectly. You should have showed me what I was doing wrong. Its almost impossible to correctly read... the dip stick unless you turn it 180 degrees so the oil doesn't was up the side giving an incorrect reading.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 31, 2018

    Love Walnut Creek Ford Service Dept. Tim Lautze and his team of service reps. cannot be beat. The reps. are trained so well. I am still going there with... my 2011 Taurus SHO.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 30, 2018

    Extremely pleased with the Crew at Walnut Creek Ford 5 Star Service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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