Walnut Creek Ford Hours
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Their service department is awesome. Which is a good thing since Ford cars are not the best quality. Things keeping breaking or wearing out on our 2013... Ford Explorer that I would not expect, or I have not seen in other cars. If you buy a ford make sure to buy the extended warranty or else it will cost you more in the long run.
I would buy another vehicle from Walnut Creek Ford without hesitation.
Every time I purchase a vehicle at this dealership and have my vehicles serviced, I receive VIP treatment by my favorite service representative, ROY AYABE!... He is the best! He provides superior customer service every single time! Thank you, Walnut Creek Ford, for providing the most courteous and caring people and the best service always!
Service was good and prompt, but the fellow that washed the car used his finger nails and scratched the car
Brought vehicle to a non- Ford service center due to loud noise and vibration in right front wheel. Took to nearby service center because afraid to drive.... Wheel bearing replaced . Ford declined refund due to "non-emergency".
Excellent experience. Maxine, my service attendant was especially helpful and very personable. Thumbs up for Walnut Creek Ford and thumbs up to Maxine!
Easy to get an appointment, prompt and reliable servicing of my car, friendly and available staff, update and comforting waiting room, as well as complementary... shuttle to home and back all have contributed to my continued use of Walnut Creek Ford’s Service Department.
Opps! I may have been reading the oil dip stick incorrectly. You should have showed me what I was doing wrong. Its almost impossible to correctly read... the dip stick unless you turn it 180 degrees so the oil doesn't was up the side giving an incorrect reading.
Love Walnut Creek Ford Service Dept. Tim Lautze and his team of service reps. cannot be beat. The reps. are trained so well. I am still going there with... my 2011 Taurus SHO.
Extremely pleased with the Crew at Walnut Creek Ford 5 Star Service