Reviews
I made a 7:30 a.
I made a 7:30 a.m. appointment for an oil change. On the day of the appointment, I was accommodated by service agent Julian Leath (5 stars) in a most courteous and efficient manner at the exact agreed-upon time. My car was serviced in less than an hour. I was quite gratified to still have a full day ahead of me!
I made a 7:30 a.
I made a 7:30 a.m. appointment for an oil change. On the day of the appointment, I was accommodated by service agent Julian Leath (5 stars) in a most courteous and efficient manner at the exact agreed-upon time. My car was serviced in less than an hour. I was quite gratified to still have a full day ahead of me!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That’s wonderful to hear! We're so glad Julian provided you with top-notch service and that your oil change was completed quickly and efficiently. We know how valuable your time is, and it’s great to hear that you were able to get on with your day as planned. Thank you for choosing Alexandria Volkswagen—we truly appreciate your support! Best regards, The Alexandria VW Team 🚘
Our salesperson, Sedeke, was absolutely phenomenal.
Our salesperson, Sedeke, was absolutely phenomenal. My husband and I came to Alexandria VW on a Saturday and did not make an appointment; this did not stop Sedeke from giving us a world-class shopping experience. His patience, expertise, and willingness to help made the buying process smooth and easy. He had no problem addressing our questions and going above and beyond to help us find the right vehicle. We ended up purchasing an Atlas and I could not be more pleased with the experience and the car. Definitely get your next VW here!
Our salesperson, Sedeke, was absolutely phenomenal.
Our salesperson, Sedeke, was absolutely phenomenal. My husband and I came to Alexandria VW on a Saturday and did not make an appointment; this did not stop Sedeke from giving us a world-class shopping experience. His patience, expertise, and willingness to help made the buying process smooth and easy. He had no problem addressing our questions and going above and beyond to help us find the right vehicle. We ended up purchasing an Atlas and I could not be more pleased with the experience and the car. Definitely get your next VW here!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your fantastic experience with Sedeke at Alexandria Volkswagen! We are delighted to hear that you and your husband enjoyed a world-class shopping experience—even without an appointment! Sedeke’s patience, expertise, and dedication to helping our customers are what truly set our team apart, and we’re thrilled that he was able to guide you through the buying process with such ease. Congratulations on your new Atlas! We’re glad to know you’re pleased with both the vehicle and the service you received. Your recommendation means the world to us! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again at Alexandria Volkswagen! Best regards, The Alexandria Volkswagen Team 🚘
Mobile Service was great.
Mobile Service was great. Herson, the technician was great to deal with. He arrived on time and was courteous and helpful with answers. Well worth it.
Mobile Service was great.
Mobile Service was great. Herson, the technician was great to deal with. He arrived on time and was courteous and helpful with answers. Well worth it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that Herson provided timely, courteous, and helpful service. Your satisfaction is our priority, and we appreciate you choosing Alexandria Volkswagen. We look forward to assisting you again in the future! Best regards, The Alexandria Volkswagen Team 🚘
I had the pleasure to work with Zahra and Jasmin when I
I had the pleasure to work with Zahra and Jasmin when I bought my first car. They are really helpful and they tend to do their best to get you the best deal out there.
I had the pleasure to work with Zahra and Jasmin when I
I had the pleasure to work with Zahra and Jasmin when I bought my first car. They are really helpful and they tend to do their best to get you the best deal out there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your experience! We're delighted to hear that Zahra and Jasmin made your first car-buying journey a positive one. They’re truly dedicated to helping customers get the best deal possible, and your feedback means the world to us. Congratulations on your first car! We hope you’re enjoying every moment with it, and if you ever need anything, we’re always here to help. Wishing you happy and safe driving!
I had the pleasure to work with Zahra and Jasmin when I
I had the pleasure to work with Zahra and Jasmin when I bought my first car. They are really helpful and they tend to do their best to get you the best deal out there.
I had the pleasure to work with Zahra and Jasmin when I
I had the pleasure to work with Zahra and Jasmin when I bought my first car. They are really helpful and they tend to do their best to get you the best deal out there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience working with Zahra and Jasmin on the purchase of your first car. They’re truly dedicated to helping customers find the best deals, and your kind words are a wonderful reflection of their hard work and commitment. We’re honored to have been part of such an exciting milestone, and we hope you’re loving your new car! If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help. Wishing you many happy miles ahead!
Great experience with Zahra.
Great experience with Zahra. She facilitated a great deal to beat a competing dealer, including valuing my trade, all over the phone/text messages. I drove to the dealer knowing exactly what to expect and experienced a straightforward experience. I was in and out in about an hour. Would point anyone I know in her direction.
Great experience with Zahra.
Great experience with Zahra. She facilitated a great deal to beat a competing dealer, including valuing my trade, all over the phone/text messages. I drove to the dealer knowing exactly what to expect and experienced a straightforward experience. I was in and out in about an hour. Would point anyone I know in her direction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dealer had the car we inquired about on-site and ready
Dealer had the car we inquired about on-site and ready for test drive. Did not disclose that the charger was missing. Did not disclose that the window tinting was in excess of Maryland registration requirements. Was straightforward on price and fees.
Dealer had the car we inquired about on-site and ready
Dealer had the car we inquired about on-site and ready for test drive. Did not disclose that the charger was missing. Did not disclose that the window tinting was in excess of Maryland registration requirements. Was straightforward on price and fees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My brother recently purchased a brand-new 2024 Tiguan SE
My brother recently purchased a brand-new 2024 Tiguan SE from Alexandria Volkswagen, and we were thoroughly impressed by the exceptional service and attention we received. We initially scheduled an appointment with Atig Popal, who was our Sales Associate. When I first met Mr. Atiqe at the dealership, I honestly thought he was the General Manager. His professionalism, demeanor, and confident presence were truly remarkable. It came as a surprise when he introduced himself as a salesperson. Atig Popal went above and beyond in explaining Volkswagen’s incredible deals. His deep knowledge, customer-focused approach, and ability to make the entire process smooth and enjoyable left a lasting impression on us. I strongly believe that Mr. Atiqe’s outstanding character and dedication make him an ideal candidate for a managerial position. I sincerely hope that during my next visit to this dealership, I’ll see him in the role of General Manager. He is undoubtedly a tremendous asset to the Volkswagen team!
My brother recently purchased a brand-new 2024 Tiguan SE
My brother recently purchased a brand-new 2024 Tiguan SE from Alexandria Volkswagen, and we were thoroughly impressed by the exceptional service and attention we received. We initially scheduled an appointment with Atig Popal, who was our Sales Associate. When I first met Mr. Atiqe at the dealership, I honestly thought he was the General Manager. His professionalism, demeanor, and confident presence were truly remarkable. It came as a surprise when he introduced himself as a salesperson. Atig Popal went above and beyond in explaining Volkswagen’s incredible deals. His deep knowledge, customer-focused approach, and ability to make the entire process smooth and enjoyable left a lasting impression on us. I strongly believe that Mr. Atiqe’s outstanding character and dedication make him an ideal candidate for a managerial position. I sincerely hope that during my next visit to this dealership, I’ll see him in the role of General Manager. He is undoubtedly a tremendous asset to the Volkswagen team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My wife and I just bought a new 2024 Tiguan SE from
My wife and I just bought a new 2024 Tiguan SE from Alexandria VW, and we were very impressed with the attention and service we received. We initially made an appointment with Atig Popal, who was our Sales Associate, for Friday but we had to bump it up to Thursday, which Atig said "no problem, come on in". (We found out later that Thursday was Atig's day off, which he gave up to accommodate our schedule) Atig made our car buying experience a real pleasure. He showed us a number of vehicles and features we were interested in. He has a very easy-going way about him, that made us very comfortable, asking questions and discussing details with him. We also shared some laughs and stories along the way. which made more relaxed. He was genuinely helpful and caring that we got what we wanted. We met a number of other staff members that all were helpful and treated us like family. Such a good team there. We were able to shop, buy and drive away all in the same afternoon. (It seemed so easy.) Thank you Atig Popal and Alexandria VW, for such a positive experience!
My wife and I just bought a new 2024 Tiguan SE from
My wife and I just bought a new 2024 Tiguan SE from Alexandria VW, and we were very impressed with the attention and service we received. We initially made an appointment with Atig Popal, who was our Sales Associate, for Friday but we had to bump it up to Thursday, which Atig said "no problem, come on in". (We found out later that Thursday was Atig's day off, which he gave up to accommodate our schedule) Atig made our car buying experience a real pleasure. He showed us a number of vehicles and features we were interested in. He has a very easy-going way about him, that made us very comfortable, asking questions and discussing details with him. We also shared some laughs and stories along the way. which made more relaxed. He was genuinely helpful and caring that we got what we wanted. We met a number of other staff members that all were helpful and treated us like family. Such a good team there. We were able to shop, buy and drive away all in the same afternoon. (It seemed so easy.) Thank you Atig Popal and Alexandria VW, for such a positive experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My wife and I just bought a new 2024 Tiguan SE from
My wife and I just bought a new 2024 Tiguan SE from Alexandria VW, and we were very impressed with the attention and service we received. We initially made an appointment with Atig Popal, who was our Sales Associate, for Friday but we had to bump it up to Thursday, which Atig said "no problem, come on in". (We found out later that Thursday was Atig's day off, which he gave up to accommodate our schedule) Atig made our car buying experience a real pleasure. He showed us a number of vehicles and features we were interested in. He has a very easy-going way about him, that made us very comfortable, asking questions and discussing details with him. We also shared some laughs and stories along the way. which made more relaxed. He was genuinely helpful and caring that we got what we wanted. We met a number of other staff members that all were helpful and treated us like family. Such a good team there. We were able to shop, buy and drive away all in the same afternoon. (It seemed so easy.) Thank you Atig Popal and Alexandria VW, for such a positive experience!
My wife and I just bought a new 2024 Tiguan SE from
My wife and I just bought a new 2024 Tiguan SE from Alexandria VW, and we were very impressed with the attention and service we received. We initially made an appointment with Atig Popal, who was our Sales Associate, for Friday but we had to bump it up to Thursday, which Atig said "no problem, come on in". (We found out later that Thursday was Atig's day off, which he gave up to accommodate our schedule) Atig made our car buying experience a real pleasure. He showed us a number of vehicles and features we were interested in. He has a very easy-going way about him, that made us very comfortable, asking questions and discussing details with him. We also shared some laughs and stories along the way. which made more relaxed. He was genuinely helpful and caring that we got what we wanted. We met a number of other staff members that all were helpful and treated us like family. Such a good team there. We were able to shop, buy and drive away all in the same afternoon. (It seemed so easy.) Thank you Atig Popal and Alexandria VW, for such a positive experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car