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Alexandria VW

(1,220 reviews)
Visit Alexandria VW
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (888) 229-1291 (888) 229-1291
Used (877) 820-8118 (877) 820-8118
Service (703) 822-4179 (703) 822-4179

Reviews

(1,220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alexandria VW from DealerRater.

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Dealership was great, got Truecar value right out of the

Dealership was great, got Truecar value right out of the gate with no hassle, made getting my first car very easy!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jamall was so helpful in helping me purchase a vehicle .

Jamall was so helpful in helping me purchase a vehicle . I live two hours away and had spotted a car online . Before I drove there , I had some questions regarding the vehicle . Jamall answered every question I had . I felt comfortable in my decision to go view the car . When I arrived , I asked for Jamall and he helped me once again with everything . I would definitely recommend dealing with him . Very helpful and very knowledgeable and guess what … I purchased the vehicle Thanks Jamall 😊

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear that Jamall was able to provide you with the support and confidence you needed—especially from two hours away! His dedication, knowledge, and attentiveness are exactly what we strive for. We’re so glad you found the right vehicle and had a great experience with us. Also, don’t forget that we offer Mobile Service—so even from a distance, we can still come to you for certain maintenance needs! —The Alexandria VW Team

I had a wonderful experience with Wes Greenway’s!

I had a wonderful experience with Wes Greenway’s! Ibrahim was the most helpful, communicative and personal salesman. He was extremely patient, very responsive and worked hard to make sure I was getting the best deal and every feature I was looking for. He did not pressure me to me to settle for anything less. He treated me like a family member which I really appreciate. I also never felt pressured, it was the most pleasant and efficient car buying experience and it was 100% because of the level of attention and service that Ibrahim provided. I highly recommend working with him and would most definitely work with him again. Thanks for a wonderful car buying experience!!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

What an amazing review—thank you so much! We're thrilled to hear about your wonderful experience with Ibrahim at Wes Greenway’s Alexandria Volkswagen. His dedication, warmth, and attention to detail are exactly what we strive for with every guest, and we're so glad he made you feel like family. That’s what car buying should feel like! Also, don’t forget—we offer mobile service for your convenience! Whether it's regular maintenance, minor service work, or recalls, we can come to you and take care of your vehicle wherever you are. 🚐🔧 —Your Alexandria VW Team

ATINGEMPLOYEE RATING This was an amazing dealership.

ATINGEMPLOYEE RATING This was an amazing dealership. There was a wide selection of well maintained cars. The staff were courteous and knowledgeable, especially Ibrahim! We couldn’t be happier with our mor nice work keep going By Dilif Cengiz

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and encouragement! 😊 We're so glad to hear that you had an amazing experience and found the perfect ride from our wide selection. Ibrahim is a rockstar, and we’re lucky to have him on the team! And just a reminder—we also offer mobile service for your convenience! Whether it’s maintenance, minor repairs, or recalls, we can come right to your home or office to take care of it. 🚐🛠️ —Your Alexandria VW Team

Maria, Aziz and Farouk, always take care of us here.

Maria, Aziz and Farouk, always take care of us here. We will always be loyal to this dealership.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We love hearing this—thank you for your loyalty! 🙌 Maria, Aziz, and Farouk are true all-stars, and it means a lot to know they’ve consistently earned your trust and continued business. We can’t wait to see you again! Also, a friendly reminder that we offer mobile service for all your maintenance needs, minor service work, and even recalls. We’ll bring the service to you—because loyalty deserves convenience. 💪🚗 —Your Alexandria VW Team

Maria was very fast and efficient.

Maria was very fast and efficient. ALSO AZIZ was very efficient and fast to maximize discounts.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome shoutout! 🙌 Maria and Aziz are a powerhouse duo when it comes to making things happen quickly and maximizing savings—sounds like you got the VIP treatment! We’re thrilled to hear your experience was smooth and efficient. Don’t forget, we also offer mobile service for all your maintenance needs, minor service work, and recalls. That same fast and efficient service—right at your doorstep! 🛠️🚗 —Your Alexandria VW Team

Zahra was so lovely to work with and a wonderful

Zahra was so lovely to work with and a wonderful communicator. I found the exact car I was looking for at a fair price- one of the best car buying experiences I have had.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your wonderful experience with Zahra! We’re thrilled she made the car buying process smooth and helped you find the perfect car at a fair price. That’s the kind of service we love to provide here at Alexandria Volkswagen! Don’t forget, for all your maintenance needs, minor service work, and recalls, our convenient mobile service can come right to you—making it easier than ever to keep your vehicle in top shape. —Your Alexandria VW Team

Zahra was so lovely to work with and a wonderful

Zahra was so lovely to work with and a wonderful communicator. I found the exact car I was looking for at a fair price- one of the best car buying experiences I have had.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with Zahra! We’re thrilled she made the car buying process smooth and helped you find the perfect car at a fair price. That’s the kind of service we love to provide here at Alexandria Volkswagen! Don’t forget, for all your maintenance needs, minor service work, and recalls, our convenient mobile service can come right to you—making it easier than ever to keep your vehicle in top shape. —Your Alexandria VW Team

Great service - friendly, professional, and efficient.

Great service - friendly, professional, and efficient. Prices were very competitive - got a great deal! Highly recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We’re so glad you experienced friendly, professional, and efficient service — plus a deal that made you smile. Competitive prices and great service? That’s how we roll at Alexandria Volkswagen! Remember, for all your maintenance needs, minor service work, and recalls, our convenient mobile service can come directly to you. –Your Alexandria VW Team

We originally purchased a Nissan Leaf and were told it

We originally purchased a Nissan Leaf and were told it was a Hybrid but realized as we left the lot that it was not. We returned it the next day and purchased a Kicks. We asked for a refund on the extended warranty we purchased on the Leaf and we have NEVER received it. It has been over 2 months with many excuses! We received the title for the Leaf- and turned it in to them but still no title for the Kicks. It has been one issue after another and are very UNHAPPY with this run around. Beware!!

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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're truly sorry to hear about your frustrating experience. This is not the level of service we aim to provide, and we completely understand your disappointment regarding the miscommunication about the Leaf, the delay in your extended warranty refund, and the title for your Kicks. We’d like the opportunity to make things right. Please reach out to our management team directly at 703-684-8888 or email us at mike.welch@alexandriavw.com with your full name and purchase details so we can prioritize resolving this for you as quickly as possible.