AutoNation Acura Stevens Creek

The service is excellent, I was going there to lease a car, they recommend a good deal in their store, and in the end, also gave a good discount which... I decided to lease, also while test drive, i tried both high way and local to experience the car, the guy helped me was very patient and nice to ask my every question, also the one gave discount, overall, i had a good experience in Acura-Santa Clara store.

Easy and on time. Frank Walsh was my service contact and he was professional, straight-forward, and very helpful with decisions.

I really recently bought a used 2012 Acura TL on a special event. The car had everything I was looking for, but I was septic all of the follow up service,... since it was a used car. I brought it in to have the driver side mirror adjusted/tightened. Or so I thought. They replaced the whole unit. I have to say they treated me like I had bought a brand new car. So far I am really impressed with customer Service. Oh and I might add the coffee isn't bad either.

Frank, my service rep. greeted pleasantly and Service was performed in time as promised. Car wash and vacuum was a

Excellent Notification and followup. Quick service and completed exactly as scheduled.

Excellent customer service! Questions wad answered.

Thank you for helping get my number guard installed.

Great experience, stuff was great and very attentive.

Nick Nguyen is a Rock Star! My hubby surprised me with the Acura RDX 2020 and it all happened because of Nick! We met Nick on the day my hubby took me... to AutoNation and I have never met a car salesman who did not look tired, greedy and anxious to make a fast sale until Nick! Nick was very patient while we asked a ton of question and even more patient when we took the car out for a drive. Throughout the process, my hubby told me that while Nick was persistent he was not rude whenever they went back and forth on the pricing. Nick is what we hope to see in all other car salesman. He is honest, easy to deal with and provides the best customer service. We literally looked forward to seeing Nick at AutoNation to picked up our floor mats and when we did, he acted as if we have known each other forever! Incidentally, my hubby is in market for BMW M4 and so we decided to stop by BMW Stevens Creek and we met the exact opposite of Nick. Uno, the car salesman started telling my hubby to buy the M2, the X3, the M whatever since the M4 that my hubby was asking for was not available. Upon learning that we are not interested in any other car, Uno quickly waved us off goodbye without as much as saying thank you, come again! So yes, we need more Nick in the Sales Industry!

First time i'm happy with the adviser (Calos). Most of previous advisers I met before I don't like the way they talk to me