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AutoNation Acura Stevens Creek

(1,480 reviews)
Visit AutoNation Acura Stevens Creek
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 263-4289 (866) 263-4289
Used (844) 327-4554 (844) 327-4554
Service (888) 588-6580 (888) 588-6580

Inventory

See all 222 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since October 2017.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,480 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Rolf was efficient and provided updates in a timely

Rolf was efficient and provided updates in a timely manner regarding the status of my vehicle.

Rolf was efficient and provided updates in a timely

Rolf was efficient and provided updates in a timely manner regarding the status of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Great service.

Great service. Knowledgeable people. Quick responses. Nice attitude. Proper financing. Very nice conversations with customers.

Great service.

Great service. Knowledgeable people. Quick responses. Nice attitude. Proper financing. Very nice conversations with customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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It was quick and easy , my salesmen Adarsh was very

It was quick and easy , my salesmen Adarsh was very knowledgeable and knew what we were looking for . It was a great experience and will recommend.

It was quick and easy , my salesmen Adarsh was very

It was quick and easy , my salesmen Adarsh was very knowledgeable and knew what we were looking for . It was a great experience and will recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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Thank you, Nicole for making my visit to Stevens Creek

Thank you, Nicole for making my visit to Stevens Creek AutoNation a pleasant experience. Service was fast and reliable. My car running like new, and coffee was good to.

Thank you, Nicole for making my visit to Stevens Creek

Thank you, Nicole for making my visit to Stevens Creek AutoNation a pleasant experience. Service was fast and reliable. My car running like new, and coffee was good to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Yousif customer service was phenomenal!

Yousif customer service was phenomenal! The whole staff was friendly and very knowledgeable, professional. Great team and staff. I would definitely recommend other customers looking for cars to shop with them

Yousif customer service was phenomenal!

Yousif customer service was phenomenal! The whole staff was friendly and very knowledgeable, professional. Great team and staff. I would definitely recommend other customers looking for cars to shop with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Marquise, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

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Ryan our salesman was fantastic!

Ryan our salesman was fantastic! Ryan our salesman was fantastic! Ryan our salesman was fantastic! Ryan our salesman was fantastic! Ryan our salesman was fantastic!

Ryan our salesman was fantastic!

Ryan our salesman was fantastic! Ryan our salesman was fantastic! Ryan our salesman was fantastic! Ryan our salesman was fantastic! Ryan our salesman was fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lori, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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I knew something had to change when I went to purchase my

I knew something had to change when I went to purchase my home. I was turned down for a loan from multiple companies. My highest score was 528. The only place that would approve me was going to give me a 7%interest rate. I knew after all these years with high interest on my cars, that I just couldn’t even consider paying 7% in interest on a home. I couldn’t continue throwing money away for rent. I hated the neighborhood I was living in and, more importantly, I was afraid to let my two boys go play outside because of the neighborhood that we lived in. One loan officer told me to contact HACKWEST AT WRITEME DOT COM. I did research on the company and was very pleased with what I found. However, when I researched general credit repair online, I heard horror stories. I became really skeptical of the idea of credit repair. I just knew that I had to do something. I called West. He told me that if he couldn’t help me he would tell me. That put me at ease. He looked over my report and said that I would be a good fit for the program. After he went over the report with me and answered all of my questions, I decided to move forward with the program. After 33 days I began to see results. I saw my scores increase and collection accounts deleted. West kept me in the loop the entire way through the program and answered all of my questions. He set me up with two credit cards and taught me how to manage them. This was exciting for me. I haven’t been approved for a credit card in years. I was in the program for around 3 months. Guess what? I got my keys to my home three weeks ago! I went back to the loan officer that originally told me no and I was approved! I’m going to finance some new furniture this weekend so I can furnish my new home. Best of all, my children are safe to play outside. My scores that were in the low 500’s are now in the 700’s. I’m now saving $250 on my insurance every month and over $500 on my car payment after refinancing. I look back and wonder why no one told me about this before. All the money, time, and stress I could’ve saved myself is mind blowing. I’m so grateful to West and the entire team at Hack West. I no longer have this dark cloud over my head that says I have to pay more for everything because of my younger years. I have freedom! Thank you!”

I knew something had to change when I went to purchase my

I knew something had to change when I went to purchase my home. I was turned down for a loan from multiple companies. My highest score was 528. The only place that would approve me was going to give me a 7%interest rate. I knew after all these years with high interest on my cars, that I just couldn’t even consider paying 7% in interest on a home. I couldn’t continue throwing money away for rent. I hated the neighborhood I was living in and, more importantly, I was afraid to let my two boys go play outside because of the neighborhood that we lived in. One loan officer told me to contact HACKWEST AT WRITEME DOT COM. I did research on the company and was very pleased with what I found. However, when I researched general credit repair online, I heard horror stories. I became really skeptical of the idea of credit repair. I just knew that I had to do something. I called West. He told me that if he couldn’t help me he would tell me. That put me at ease. He looked over my report and said that I would be a good fit for the program. After he went over the report with me and answered all of my questions, I decided to move forward with the program. After 33 days I began to see results. I saw my scores increase and collection accounts deleted. West kept me in the loop the entire way through the program and answered all of my questions. He set me up with two credit cards and taught me how to manage them. This was exciting for me. I haven’t been approved for a credit card in years. I was in the program for around 3 months. Guess what? I got my keys to my home three weeks ago! I went back to the loan officer that originally told me no and I was approved! I’m going to finance some new furniture this weekend so I can furnish my new home. Best of all, my children are safe to play outside. My scores that were in the low 500’s are now in the 700’s. I’m now saving $250 on my insurance every month and over $500 on my car payment after refinancing. I look back and wonder why no one told me about this before. All the money, time, and stress I could’ve saved myself is mind blowing. I’m so grateful to West and the entire team at Hack West. I no longer have this dark cloud over my head that says I have to pay more for everything because of my younger years. I have freedom! Thank you!”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (408) 758-5502 when you have a chance. Thank you, and we look forward to hearing from you.

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Had a good experience buying Acura MDX at dealership.

Had a good experience buying Acura MDX at dealership. Yousif Audisho was amazing - the sales representative. The whole process was smooth and enjoyable. I would highly recommend Yousif,

Had a good experience buying Acura MDX at dealership.

Had a good experience buying Acura MDX at dealership. Yousif Audisho was amazing - the sales representative. The whole process was smooth and enjoyable. I would highly recommend Yousif,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Ameet, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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They were very welcoming and nice.

They were very welcoming and nice. Took me on the test drive and kept telling me that customer piece of mind is their top priority. This was in the afternoon and I wasn’t able to check exterior of the car. Good thing I decided to return next day instead of purchasing on the spot. When I came back and saw the car during the day it was scratched, dented and had virtually didn’t have a single element that was fine. I asked if they plan to condition the $38K car before delivery and they said no. Best they could do is give me a touch up pain and do it myself. They kept saying it’s a used car (3years old, mind you) and I should not have such high expectations. Not sure how high of an experience this is. Pretty low on my books

They were very welcoming and nice.

They were very welcoming and nice. Took me on the test drive and kept telling me that customer piece of mind is their top priority. This was in the afternoon and I wasn’t able to check exterior of the car. Good thing I decided to return next day instead of purchasing on the spot. When I came back and saw the car during the day it was scratched, dented and had virtually didn’t have a single element that was fine. I asked if they plan to condition the $38K car before delivery and they said no. Best they could do is give me a touch up pain and do it myself. They kept saying it’s a used car (3years old, mind you) and I should not have such high expectations. Not sure how high of an experience this is. Pretty low on my books

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 758-5502 to discuss what we can do to help.

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Great auto service help from Acura Dealership.

Great auto service help from Acura Dealership. Was helped with Andrea service advisor to get my RDX taken care of. Will definitely come back for future service needs for my car.

Great auto service help from Acura Dealership.

Great auto service help from Acura Dealership. Was helped with Andrea service advisor to get my RDX taken care of. Will definitely come back for future service needs for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Patrick, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Feel free to stop by if you ever need any more help.

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