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AutoNation Acura Stevens Creek

(1,494 reviews)
Visit AutoNation Acura Stevens Creek
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 263-4289 (866) 263-4289
Used (844) 327-4554 (844) 327-4554
Service (888) 588-6580 (888) 588-6580

Inventory

See all 272 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2017.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service from Nicole.

Excellent service from Nicole. She was a great communicator and explained everything my service included. Nicole told me when I could expect my car. After leaving the dealership, I immediately received a text from her so I would know how to contact her, if necessary. I appreciated status updates on my car. I did receive my car when promised. Everything went very easily and smoothly.

Excellent service from Nicole.

Excellent service from Nicole. She was a great communicator and explained everything my service included. Nicole told me when I could expect my car. After leaving the dealership, I immediately received a text from her so I would know how to contact her, if necessary. I appreciated status updates on my car. I did receive my car when promised. Everything went very easily and smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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Timely service and friendly environment in my last visit

Timely service and friendly environment in my last visit on 6/26 for a brake pedal recall. It turns out everything is OK, no repair needed.

Timely service and friendly environment in my last visit

Timely service and friendly environment in my last visit on 6/26 for a brake pedal recall. It turns out everything is OK, no repair needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Zhen, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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Incredible hospitality and seamless experience.

Incredible hospitality and seamless experience. Very friendly and great atmosphere. Everyone there was knowledgeable about the vehicles being sold.

Incredible hospitality and seamless experience.

Incredible hospitality and seamless experience. Very friendly and great atmosphere. Everyone there was knowledgeable about the vehicles being sold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Sebastian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I recently purchased a car from Stevens Creek AutoNation

I recently purchased a car from Stevens Creek AutoNation in San Jose, and everything went smoothly. The team was welcoming and made the experience enjoyable. A special shoutout to Brandon Lofting, who helped me with the financing process—he was absolutely amazing! Brandon made sure I walked out of there happy. Everything was clear, stress-free, and worked out perfectly. I truly appreciate his knowledge, patience, and professionalism. Thank you, Brandon Lofting! If you're looking to buy a car and want excellent service, I highly recommend visiting AutoNation at Stevens Creek. Thanks again for everything! This place is 10 out of 10

I recently purchased a car from Stevens Creek AutoNation

I recently purchased a car from Stevens Creek AutoNation in San Jose, and everything went smoothly. The team was welcoming and made the experience enjoyable. A special shoutout to Brandon Lofting, who helped me with the financing process—he was absolutely amazing! Brandon made sure I walked out of there happy. Everything was clear, stress-free, and worked out perfectly. I truly appreciate his knowledge, patience, and professionalism. Thank you, Brandon Lofting! If you're looking to buy a car and want excellent service, I highly recommend visiting AutoNation at Stevens Creek. Thanks again for everything! This place is 10 out of 10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Raul! We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

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Dealership is nice, staff professional and communication

Dealership is nice, staff professional and communication is excellent. Always take my cars to Autonation Acura of Stephen’s Creek!

Dealership is nice, staff professional and communication

Dealership is nice, staff professional and communication is excellent. Always take my cars to Autonation Acura of Stephen’s Creek!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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I recently purchase a new MDX from them and a lot of the

I recently purchase a new MDX from them and a lot of the process was completed over email before I went into the dealership. I appreciate how easy they made the purchasing process.

I recently purchase a new MDX from them and a lot of the

I recently purchase a new MDX from them and a lot of the process was completed over email before I went into the dealership. I appreciate how easy they made the purchasing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Excellent services, Nicole Dunn advisor is on top , great

Excellent services, Nicole Dunn advisor is on top , great communication on updating the status and car was done on time

Excellent services, Nicole Dunn advisor is on top , great

Excellent services, Nicole Dunn advisor is on top , great communication on updating the status and car was done on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Car was exactly as described.

Car was exactly as described. A good value and just what I was looking for. Sales staff went out of the way to meet my needs and desires.

Car was exactly as described.

Car was exactly as described. A good value and just what I was looking for. Sales staff went out of the way to meet my needs and desires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Acura Stevens Creek has been updated after remodeling.

Acura Stevens Creek has been updated after remodeling. Customer service is also top notch. I feel like a VIP.

Acura Stevens Creek has been updated after remodeling.

Acura Stevens Creek has been updated after remodeling. Customer service is also top notch. I feel like a VIP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Regular scheduled service performed without issue or time

Regular scheduled service performed without issue or time delay. Got in, waited in the customer loung, helped myself to coffee and relaxed. Area was clean, organized, and staff were friendly.

Regular scheduled service performed without issue or time

Regular scheduled service performed without issue or time delay. Got in, waited in the customer loung, helped myself to coffee and relaxed. Area was clean, organized, and staff were friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Shahn, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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