Reviews
What an experience.
What an experience. Submitted everything online. Test drove the car!! Boom 2 hours later I was in my car!!! They found a way to get me financed at the lowest interest rate possible
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
It was an awesome experience and Mansour was a true
It was an awesome experience and Mansour was a true professional. Mansour helped me a lot to selecting the vehicle of my interest.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bkoneti, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
I had Overall good experience at Bmw Steveens Creek.
I had Overall good experience at Bmw Steveens Creek. Excellent service from my rep. Mike Stanton
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your positive comments about Stevens Creek BMW! We hope to see you soon!
My representative, Mike Spanton, gave me excellent
My representative, Mike Spanton, gave me excellent service while purchasing my already leased 2019 330 I. He gave personal service That was above the normal effort. I would highly recommend Mike if you are interested in a BMW from Stevens Creek!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tom, we are so pleased you enjoyed your visit to Stevens Creek BMW! We are always more than happy to assist you if anything else comes up. Take care!
The staff was friendly, courteous and very helpful.
The staff was friendly, courteous and very helpful. Even after our long drive down from Clovis.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
I have spent two days trying to buy a car from this
I have spent two days trying to buy a car from this dealership. Getting a return email, text, or call back is nearly impossible. I have bought many cars over the years and have never had such a lack of attentiveness from a sales department.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (800) 298-1501 so we can work towards a resolution. We look forward to hearing from you.
I think it’s funny that this ‘canned response’ is used for virtually every negative review that this dealership receives.
The goto place for a BMW
This is one of the few BMW places that doesn't play games. They are upfront with pricing and are not gouging in these special times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Justin Fierman! We're so happy we were able to help you out! We look forward to your next visit! Take care!
Wait too long
I came into this dealer to buy a certified used car and I had to wait a couple hours on two separate days inside the dealership to wait for the ? paperwork? to be processed. I have not experienced this in other BMW dealerships
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mo Wang, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchase of BMW X6
As everybody knows, it's hard to find a car your looking for with inventory being so low. We found the X6 we wanted at Stevens Creek BMW and made an offer via email and it was accepted. We couldn't make it to the area for 2 days but they honored the sale and waited for us to complete the transaction. Everything was so fast and smooth and we are so thankful. The dealership and the Internet Manager were so great to deal with. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Boyd Zimmerer! We're so happy we were able to help you out! We look forward to your next visit! Take care!
My third vehicle from Stevens Creek BMW and Rocky was of
My third vehicle from Stevens Creek BMW and Rocky was of great assistance throughout the entire process . . . he wouldn't be denied by Covid -supply chain issues and delivered a truly great vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tpond, we are very happy to have provided you with such a positive experience!