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Stevens Creek BMW

(2,030 reviews)
Visit Stevens Creek BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:30pm
Sunday 10:00am–6:00pm Closed
New (408) 228-4645 (408) 228-4645
Used (408) 400-3496 (408) 400-3496
Service (888) 789-8983 (888) 789-8983

Reviews

(2,030 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevens Creek BMW from DealerRater.

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Great experience with the dealership.

Great experience with the dealership. Alec and the finance team help us a ton and being really flexible with working time to accommodate my hours. Great conversation, attention to details, super responsive. We were able to find our ideal car quickly. Couldn't be happier with the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Pc, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.

Excellent and very high quality experience throughout!

Excellent and very high quality experience throughout! Highly recommend the great folks at Stevens Creek BMW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

very kind and helpful for test driving, registering

very kind and helpful for test driving, registering insurance and delivery service. All were awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Kiwonlee77! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I’ve been a customer for 15 years.

I’ve been a customer for 15 years. I’ve never had a bad experience. My repeat business is the best endorsement I can make.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Etbemer, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Great service and attention to Detail, Kamran took great

Great service and attention to Detail, Kamran took great care of us. Highly recomended. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

It's a great experience, and friends will definitely

It's a great experience, and friends will definitely recommend it here if they need it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Purchase 2017 BMW C3

Very willing to have test drives. Used car prices were reasonable Found the exact model I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Stevens creek BMW dealership

Service from the moment I walked into their door until the closing of the deal every person involved with the transaction made everything pleasant and comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

I recently purchased X3 2023; This is the 2nd BMW I've

I recently purchased X3 2023; This is the 2nd BMW I've bought from stevens creek. They have excellent customer service, a great showroom, and friendly staff. Alec was the salesman who helped us. He's accommodating, courteous and willing to go the extra mile for his clients. I highly recommend you see Alec if you're looking for BMW. I have never seen someone go above and beyond for their customer and fulfil each need smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

Consumer response

I recently purchased X3 2023; This is the 2nd BMW I've bought from stevens creek. They have excellent customer service, a great showroom, and friendly staff. Alec was the salesman who helped us. He's accommodating, courteous and willing to go the extra mile for his clients. I highly recommend you see Alec if you're looking for BMW. I have never seen someone go above and beyond for their customer and fulfil each need smoothly.

The best experience I ever had great service I recommend

The best experience I ever had great service I recommend this place they have a lot inventory

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ericksiete, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Stevens Creek BMW