Reviews
Great experience with SJ! He definitely knows his stuff...
Great experience with SJ! He definitely knows his stuff and finds a way to get you in the car you want. Would recommend for sure, great job guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Laurenlavender, thank you for your kind review; we are happy to pass along your comments to the team here at Stevens Creek BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great support
I love the support ams service from Steven Creek BMW. Zhiwei is a excellent sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amy Wu, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Too messy paperwork
Too messy paperwork. Long time waits to finally give the car for service.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Venkat, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
2019 BMW X1
I worked with Johnny to lease a new 2019 X1 and he was a good listener, understood what I was looking for and got me exactly I needed and I'm very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reachmiken, thank you for your kind review; we are happy to pass along your comments to the team here at Stevens Creek BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!
2019 BMW 530e
I purchased a 2019 BMW 530e and one of the best buying experiences. TJ was amazing to work with and helped me get a pretty good deal and a great great car. I'm extremely satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Pratyush, thank you so much for your positive comments about Stevens Creek BMW! We can't wait to see you again, have a great day.
Car purchase
Overall great I got a car that was prefect for my family and I?m very happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Josephine Lay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevens Creek BMW. We look forward to your next visit! Take care!
Just purchased an i3, and Vinny and everyone at Stevens...
Just purchased an i3, and Vinny and everyone at Stevens Creek BMW is excellent and made for a great car shopping experience. I highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Stevens Creek BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Best car buying experience so far
Monsour at the Stevens Creek BMV dealership was very pleasant to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mary, we're glad you had such a wonderful experience with us! Thank you, and we hope to be of service to you again in the future. Best wishes, Stevens Creek BMW
BMW 530e
Buying Car third time from T J. He is very friendly and knowledgeable, and provides excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pratha Malhotra! We're so happy T.J. was able to help you out! Thank you for the review, and we hope to see you again soon!
gregg.king@ccisystems.com, Regional Manager
Eli was exceptional. He explained the vehicle operation excellently. He had very low key personality.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gregory King, we're so happy Eli was able to help you out! Thank you for the review, and have a great day!