Reviews
Superb service by LT
I was in for service, the service advisor Long Tong (LT) was definitely helpful and quick getting my service done and have me out of there in no time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Priyam Patel, we are glad we could help! We can't wait to see you again, have a great day.
It was my second (different) warranty work in the three...
It was my second (different) warranty work in the three years that I've had my Pilot. I'd prefer that nothing ever go wrong (!), but all aspects of my walk-in visit were handled smoothly and efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall very good experience from my recent visit to...
Overall very good experience from my recent visit to Honda of Stevens Creek for routine Oil change. Customer service from sales rep was pretty good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service is good and staff is friendly and explained...
The Service is good and staff is friendly and explained the problems of my car and costs involved. Went thru some required maintenance changes in the future, helped me to know in advance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought 2016 Ford F-150
Found the listing on Kelley Blue Book site. Got quick response to our inquiry. Vehicle competitively priced. The only issue was the wait for finance manager to process sales documents. Normally not an issue but during Covid did not like waiting indoors.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!
Review of regular maintenance
I did my first time engine oil change. The price was reasonable. Excellent service from Honda Steven Creek.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Yongjun Li, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!
Professional communication and user handling. I really...
Professional communication and user handling. I really loved the new IT development, to get the details via text message and on the link I have all the details about the service and I can approve/reject any optional services. Cutting edge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Review
Everyone was very friendly and helpful. The services were great and they didn?t even take that long to get started on my car.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rosa Arce! We're so happy we were able to help you out! We can't wait to see you again, have a great day.
Awesome job
Awesome job. They did the job very quickly. And they are Covid safe.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Abhinav Duggal! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Service Evaluation
It was an excellent service. The customer service who was serving was very professional. He was very helpful and makes me feel comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantu Gebremedhin, we are so happy to read such a great review about Honda of Stevens Creek! We hope to be of service to you again in the future. Best wishes, Honda of Stevens Creek