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Mercedes-Benz of Stockton

(181 reviews)
Visit Mercedes-Benz of Stockton
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
New (877) 485-0177 (877) 485-0177
Used (855) 358-7536 (855) 358-7536
Service (855) 373-8925 (855) 373-8925

Reviews

(181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Stockton from DealerRater.

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My past experience with the service dept. was very poor....

My past experience with the service dept. was very poor. This time was much better. Jose's communication was very good & the work was completed when promised.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service is great and I can make an appointment with no...

Service is great and I can make an appointment with no hassles so this is pain free.great service at no hassle to it that is all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales and service over many years has been...

The sales and service over many years has been consistently fantastic! M-B of Stockton makes everything during purchase and service so effortless that I wouldn't consider buying anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very easy to deal with, kept me informed on the progress...

Very easy to deal with, kept me informed on the progress of the service of my van. Returned it very clean as if they never worked on it. Brent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have THREE dealers all within 30 miles of my home,...

I have THREE dealers all within 30 miles of my home, Stockton is BY FAR the best! Staff that is Helpful & Friendly without the "attitude' you may get from other MBZ Dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick touchless service. Kyle is very responsive. He is...

Quick touchless service. Kyle is very responsive. He is also very patient and explains everything in detail and clearly. Excellent customer service! Check out was also easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ken, TT and Ryan made the experience wonderful! They...

Ken, TT and Ryan made the experience wonderful! They are so professional and made my experience so very pleasant. Thank you Ken for all your hard work. This is the best MBZ dealership ever. Everyone so kind and courteous! No pressure! Thank you for everything! So appreciative!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy to set the appointment and easy once I brought the...

Easy to set the appointment and easy once I brought the car into the service department. Jose was quick and helpful. Pickup was fast and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

MBZ recall on E350 Moon roof. Handled professionally and...

MBZ recall on E350 Moon roof. Handled professionally and expediousily. Provided loaner so we did not have to wait while they assessed and fixed the recall item.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service Jeff kept me well informed and very...

Great service Jeff kept me well informed and very professional!! All good!! All was under warranty and made very easy. Had one other item done that was brought to my attention!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.