Reviews
My past experience with the service dept. was very poor....
My past experience with the service dept. was very poor. This time was much better. Jose's communication was very good & the work was completed when promised.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service is great and I can make an appointment with no...
Service is great and I can make an appointment with no hassles so this is pain free.great service at no hassle to it that is all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The sales and service over many years has been...
The sales and service over many years has been consistently fantastic! M-B of Stockton makes everything during purchase and service so effortless that I wouldn't consider buying anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very easy to deal with, kept me informed on the progress...
Very easy to deal with, kept me informed on the progress of the service of my van. Returned it very clean as if they never worked on it. Brent
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have THREE dealers all within 30 miles of my home,...
I have THREE dealers all within 30 miles of my home, Stockton is BY FAR the best! Staff that is Helpful & Friendly without the "attitude' you may get from other MBZ Dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick touchless service. Kyle is very responsive. He is...
Quick touchless service. Kyle is very responsive. He is also very patient and explains everything in detail and clearly. Excellent customer service! Check out was also easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken, TT and Ryan made the experience wonderful! They...
Ken, TT and Ryan made the experience wonderful! They are so professional and made my experience so very pleasant. Thank you Ken for all your hard work. This is the best MBZ dealership ever. Everyone so kind and courteous! No pressure! Thank you for everything! So appreciative!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to set the appointment and easy once I brought the...
Easy to set the appointment and easy once I brought the car into the service department. Jose was quick and helpful. Pickup was fast and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MBZ recall on E350 Moon roof. Handled professionally and...
MBZ recall on E350 Moon roof. Handled professionally and expediousily. Provided loaner so we did not have to wait while they assessed and fixed the recall item.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service Jeff kept me well informed and very...
Great service Jeff kept me well informed and very professional!! All good!! All was under warranty and made very easy. Had one other item done that was brought to my attention!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair