Central Auto - Murray

3.9
(16 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 9:00am to 5:00pm
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Service Sales
Monday 9:00am–5:00pm 9:00am–9:00pm
Tuesday 9:00am–5:00pm 9:00am–9:00pm
Wednesday 9:00am–5:00pm 9:00am–9:00pm
Thursday 9:00am–5:00pm 9:00am–9:00pm
Friday 9:00am–5:00pm 9:00am–9:00pm
Saturday 9:00am–3:00pm 9:00am–9:00pm
Sunday Closed Closed
(801) 266-6222 (801) 266-6222

Reviews

3.9
(16 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Honestly it's ok...

Ok, take a moment to read this. When you're looking for a car, it's always an out-of-your-comfort-zone experience. After all, nobody likes to get ripped off, or get the lowest value on their trade. I recently did both with these guys. I used to drive an 03 Ranger Edge. I loved my truck, but I couldn't take my whole family in it. It was time for a change, when I got to the dealership, I was greeted by Mario. I was originally there to look on a Honda Element I saw on line that these guys had. Obviously, just like many of us, I was just looking as one of several options. Mario was never pushy, as a matter of fact, he was very kind, and took the typical sales person stigma away in matter of minutes. Long story short, I had returned to the dealership a few more times. Every time with a different excuse. Overtime, I was greeted respectfully, but what I REALLY liked, was the fact that even though these guys probably see so many people on the daily basis, they recognized me right away. They even let me test drive a Jetta GLI that easy. I asked them if they needed my license the second time, and they said, "no it's ok, we know you!" It really made me feel good. The day finally came, and I decided it was time to replace my truck, and move on. As I didn't sell it on my own, I decided to trade it in. Blah blah blah, there we are working in a deal. I never got what I wanted for my truck (and who does honestly), and I don't think a price was what I wanted for my truck. They did however honored the trade in value I was given by a person who was not working with them any more. Anyway, I was ready to get my Honda Element, but as I was doing a quick check on other cars, someone was already working on a deal right under my nose (it does happen) so I decided to give it a shot for the Jetta GLI. Now, here's where it gets interesting. When we were working for the deal, I was pushing for what I thought was right, and they were very stubborn with their price. It's a business people, they don't live of just love and air. They have bills to pay. Anyway, as I stated, I didn't like what they gave me for my truck. The price of the VW was ok... Days passed by, I been enjoying my car so far, but there was something that was itching me, and it was, how much they were going to sell my truck for? Now, I saw their website again and started chatting with JB (I think) under a fake name. And I was just thinking "I bet they're going to sell it for 4500 over what they gave me" well, I was wrong, it wasn't nearly that much. That people, is what tells me how honest, and the kind of gentlemen thesis guys are. Obviously they're making profit out of it. They are a used car dealership, but compared with others, these guys are pretty decent. I saw later through the car values page how much my truck was really worth, well, it was a reality check. I got to tell you all that don't make the same mistake I did, and think these guys just want the Benjamins, they will give you a fair deal on any of their clean vehicles. I'm sorry for thinking they were that kind of dealer (top sales man, you know what I'm talking about) I do recommend Central Auto 1000% for being honest, fair, having good cars, and over all, awesome individuals. I know I'll be back there for future purchases, and recommend them to all my friends and family. YOU GUYS ROCK!!!

4.5

Easy to deal with

Overall polite and easy to deal with. Delivered a clean car to my daughter, and were honest and up front on the deal. I'd buy another car from them. Thanks Sam/JR for helping us out.

Dealer response

Thanks for the Sale Brett! I am glad it was an easy transaction for you! Thanks, JR Wilson/Sales Manager

5.0

Great experience

Good people to deal with, good cars and very pleasant experience overall. I would recommend this dealership to everybody. Helpful, friendly, honest. Huge selection of vehicles. I was very pleased with quick and easy process. Thank you all!

Dealer response

Pedro, Thanks for your review. We would like to invite you to an open house of our new location. 4545 South Main St. on October 17, 2015. Thanks for the sale!

4.4

Great Car

I called and talked to Sam. He told me the car was still there. When I got there, we took it out for a test drive. The car had bad shocks. They told me they would fix it. Sure enough it was done an hour later. I have the car now and I love it.

Dealer response

Colton, Thanks for the sale, and the positive feedback. I appreciate the business, and look forward to working with you in the future! Thanks again, and keep in touch! 4545 South Main ST. Open house Oct 17th, 2015 2 to 5pm for new location. JR Wilson/Sales Manager

1.8

Good Customer Service

I had to find a used car and they had one listed for the price that was in my budget but when I went and looked at it they shouldn't have even had that car for sale it was Horrible

Dealer response

Sharon, I apologize your experience at Central turned out poorly. I would invite you to revisit at our new location, with new management! 4545 South Main St. at Central Auto. I think you will find a newer, larger location, with over 250 vehicles, and in great Shape! JR Wilson/Sales Manager

3.2

no American works at the facility

When my application was process through phone, I was approve right away. When I got there I was nervous. The vehicle was clean and ready to go. After driving around the city we notice it wasn't running good. So we took it back and they told us it was the spark plugs. Had to wait an extra day to get it fix for us. The impression I got from my experience is the dealership don't do a fully maintenance inspection on vehicles. I would not go through this process again.

Dealer response

Sams, Sorry your experience wasn't a 5 star experience. I would invite you back down to the new location with new management. 4545 South Main, Murray, UT. Thanks for the sale, and hope to make contact with you! JR Wilson/Sales Manager