Reviews
Ruben is always friendly and explains things well. I love...
Ruben is always friendly and explains things well. I love that I can receive text updates about my car while it’s being serviced. I also appreciate getting a Lexus loaner so that I can get to work while my car is being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Amy - Thank you for trusting us with your business! It is great to hear that you are so confident in our team to get the job done. We appreciate you taking the time to share and hope to see you back at Valley Lexus next time!
Thank you. Excellent service. Car was ready quickly....
Thank you. Excellent service. Car was ready quickly. Staff was polite and courteous. All went well including that I noticed all measures were taken to keep customers safe during this season
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was great. Appointment process was a...
The service was great. Appointment process was a breeze. A loaner car was available , nice touch . Staff was attentive and friendly. Edmond was the advisor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always excellent and friendly service. Always explains...
Always excellent and friendly service. Always explains what’s going to be done. Clean waiting environment. This section should not have a minimum word requirement.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service. Provided a loaner while car was...
Great customer service. Provided a loaner while car was being serviced. Amazing staff and very helpful. Would definitely continue to use them for future services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
EXTREMELY SATISFIED WITH THE SERVICEEveryone was so...
EXTREMELY SATISFIED WITH THE SERVICE Everyone was so friendly and Helpful. I wouldn’t take my car anywhere else. Thank You to Edmond’s team
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome staff, David Lampkins knows exactly what he is...
Awesome staff, David Lampkins knows exactly what he is doing to serve the customer. The staff make you feel at ease almost like you're not a customer rather a friend or family. This is my second time around with these guys and I got to say the buying experience just keeps getting better and better. I went to the Lexus dealer of Sacramento a few years ago but their salespeople are old and grumpy pretty much stating here is car do you want to buy it or no. If you want to be treated with respect and get a great deal David and the rest of the Valley Lexus team are the way to go! I cannot stress that enough... IF YOU ARE IN THE MARKET FOR A LEXUS VEHICLE Valley Lexus is the way to go! Please make sure to call down ahead of time so you can make an appointment with David Lampkins. The sales manager and finance manager were also really nice. Kudos to the best Lexus dealership in the area!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Mac and Mr. Johnson and the entire sales staffmade...
Mr. Mac and Mr. Johnson and the entire sales staff made our purchase extremely enjoyable. I personally have been in sales for over 35 years, and actually like it on the other side. We will be back to purchase again HIGHLY RECOMMEND VALLEY LEXUS Matt Anderson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great friendly service, and very informative. I learned...
Great friendly service, and very informative. I learned some additional information on my service options, that it was not only milage but the length of time between service. I now know that I need to be back every 6 months, even though I don't drive my car that much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Met by Rueben who was very friendly and made sure all...
Met by Rueben who was very friendly and made sure all questions were answered. The waiting room and restroom were very clean. The service was done and the car was washed and cleaned, fueled. Everything was perfect. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair