Bill Dodge Kia of Saco

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
77 lifetime reviews.
  • 2.0 out of 5
    December 6, 2020

    I visited Bill Dodge Kia while shopping for a used car. I visited the dealer twice, did a couple of test drives. The salesman was very kind and helpful.... What was confusing to me was getting an email from the manager challenging my “repeated“ (2) visits and wondering how to appease me. I felt like they had an agenda for me to buy a certain ( more expensive car). When I asked about the less expensive one I test drove, I was told abruptly “It was just bought over the phone”. The showroom wasn’t welcoming or warm. I have bought in Bill dodge Westbrook before and was quite satisfied. This was a really strange experience. I wouldn’t recommend it.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We certainly apologize if that was the impression you had with your communications with our team. We'd like to take a closer look at your experience.... If you could send an email with more details to shawn.flynn@bdag.com it would be greatly appreciated. Thank you again!

  • 1.0 out of 5
    September 30, 2020

    I decided to try a local dealer even though I had been to NH and had great service and a doable down pmt. Steven Catalano_( sp?) Came and sat in front... of me never even introducing himself. I had to ask who he was. Very condescending and unfriendly! After Ispent at least 45 min. With test drive etc. I'm told my down pmt is $4,500! Insane! In NH it was 1k! I was disgusted laughed and left. I do not recommend this dealer! I was treated that an amoeba because of imperfect credit!!!

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologize for any frustrations, Susan. We work with some of the best lenders in the industry and we will continue to work for you to secure a bank... approval that is more in line with your needs if you wish. Please do not hesitate to reach back out, we are happy to help!

  • May 2, 2014

    This place is just amazing! Even though we have a Nissan Dealer in our own City, we keep getting the best deal, best price, and best service from the people... at Bill Dodge Nissan of Saco. We priced out a 2014 Nissan Pathfinder and Bill Dodge gave us more for our trade and saved us thousands over everyone else. Bob and Dan were friendly and not pushy at all, we like that over other Dealers we have dealt with. The New showroom is really very nice, you can watch them service your car through the large windows and seating area, and the Large Screen T.V. makes waiting for service very nice. It's just so pleasant dealing with honest friendly people, I can't imagine why anyone wouldn't drive 15 minutes to buy a vehicle and save big time. This is our families 4th new vehicle from the Nissan of Saco Dealership, and I'm sure it won't be our last! Thanks to all the staff at Bill Dodge for treating us with respect and dignity, and again thanks for the great deal!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2018

    Stopped in for a ‘brief’ visit to look at SUVs—ended up spending hours chatting with Rob and Matt, test-driving a few vehicles, and finally selecting a... Kia Stinger! Very happy with the overall experience and especially with the car! :)

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for your business, as well as coming on here to share! We appreciate it and hope that you are loving your new Stinger!!

  • 5.0 out of 5
    April 25, 2017

    We had an excellent experience working with this dealership. Thank you!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 31, 2017

    Went very good.Thanks Brian !!! I will recommend, Bill Dodge of Saco,Maine odge of Saco,Maine m end. Bill Dodge -Saco,Maine

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2016

    I've purchased my last three vehicles from Bill Dodge, the latest from Bill Dodge KIA of Saco and have been very well treated each and every time. Service... and parts are reasonably priced. Diagnostics have been accurate, thorough and work was completed on-time. I couldn't ask for a better experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 26, 2016

    It has always been a pleasure to do business at KIA Saco,whether it was having my 2008 Sportage serviced,purchasing my 2015 Sportage or learning more about... my vehicles the sales and service people have always been there for me.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Chuck! Thank you for the great review. We're so happy to hear you've had great experiences working with Kia of Saco. If there is ever anything you ...need, always feel reach to reach out.

  • 5.0 out of 5
    October 20, 2016

    The buying process was painless. They were very accommodating and worked hard to provide me with a fair purchase price. Rob Williams was a pleasure to... work with and provided a very good overview of the cars features.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 22, 2016

    I had a great experience at Bill Dodge buying a 2016 Kia Forte. Low sales pressure and responsive negotiating to get to the price I was willing to pay.... In the end, we both gave a little which leads to successful outcome. Matt and Brian were great and I love the vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews