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Platinum Chevrolet

(684 reviews)
Visit Platinum Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 10:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

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New (833) 242-3626 (833) 242-3626
Used (833) 219-9416 (833) 219-9416
Service (833) 246-8831 (833) 246-8831

Inventory

See all 216 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2024.
Welcome to Platinum Chevrolet in Santa Rosa CA
You are important to us and we want to make shopping for a new or used Chevrolet in Santa Rosa a memorable experience! Our factory-trained staff understands the importance of your decision to purchase a new or pre-owned vehicle and is standing by to answer your questions. We serve as the regional Chevrolet dealer for customers from Petaluma and Sonoma Napa and Healdsburg and the surrounding areas (including Vallejo and Concord). Our goal at Platinum Chevrolet is to make this the most pleasurable buying experience you have ever had.
Family Owned and Operated since 1990 with a customer and community focused sales approach

Service center

Phone number (833) 246-8831

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(684 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Chevrolet from DealerRater.

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Jose was very helpful as he stepped in when my advisor

Jose was very helpful as he stepped in when my advisor was out sick. He got the repairs done and washed the car in the bargain thank you Jose.

Jose was very helpful as he stepped in when my advisor

Jose was very helpful as he stepped in when my advisor was out sick. He got the repairs done and washed the car in the bargain thank you Jose.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Platinum Chevrolet, we look forward to having you as a valued customer for many years to come! Eric Rumsower, Service Manager

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Everyone was friendly and worked with me to get the deal

Everyone was friendly and worked with me to get the deal I wanted. Josh listened to me and got me the car I wanted.

Everyone was friendly and worked with me to get the deal

Everyone was friendly and worked with me to get the deal I wanted. Josh listened to me and got me the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Daniels, General Sales Manager

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Great service, friendly and professional staff.

Great service, friendly and professional staff. I highly recommend Platinum Chevrolet for their excellent service.

Great service, friendly and professional staff.

Great service, friendly and professional staff. I highly recommend Platinum Chevrolet for their excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

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Platinum Chevrolet went up and above!

Platinum Chevrolet went up and above!! Tim was FANTASTIC and LAKITA knew exactly what I wanted and kept it in my budget, the whole process start to finish was so easy. Definitely recommend checking them out! :)

Platinum Chevrolet went up and above!

Platinum Chevrolet went up and above!! Tim was FANTASTIC and LAKITA knew exactly what I wanted and kept it in my budget, the whole process start to finish was so easy. Definitely recommend checking them out! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Chevrolet. Scott Daniels, General Sales Manager

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Been going there for many years- maintenance work has

Been going there for many years- maintenance work has been satisfactory No real issues to report

Been going there for many years- maintenance work has

Been going there for many years- maintenance work has been satisfactory No real issues to report

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Chevrolet! Eric Rumsower, Service Manager

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I am very pleased with the service from Craig and the

I am very pleased with the service from Craig and the Commercial Sales Dept. Craig was an extreme pleasure to work with.

I am very pleased with the service from Craig and the

I am very pleased with the service from Craig and the Commercial Sales Dept. Craig was an extreme pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Scott Daniels, General Sales Manager

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Took very good care of my vehicle got it in and out ,very

Took very good care of my vehicle got it in and out ,very professional! Thank you!

Took very good care of my vehicle got it in and out ,very

Took very good care of my vehicle got it in and out ,very professional! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Rumsower, Service Manager

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The people who work there provide good service, Mr.

The people who work there provide good service, Mr.Juan Leal treatedme very well Thank you.

The people who work there provide good service, Mr.

The people who work there provide good service, Mr.Juan Leal treatedme very well Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Platinum Chevrolet! Please let us know if we can be of any more assistance. Scott Daniels, General Sales Manager

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We would like to thank you for our new truck.

We would like to thank you for our new truck. It was easy to purchase with all your help. Thank you again.

We would like to thank you for our new truck.

We would like to thank you for our new truck. It was easy to purchase with all your help. Thank you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tim, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Chevrolet! Scott Daniels, General Sales Manager

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We had such a great car buying experience at Platinum

We had such a great car buying experience at Platinum Chevrolet. Our sales person, Lakitta, was absolutely wonderful—she was with us every step of the way. She made the process smooth, answered all of our questions, and made sure we felt comfortable from start to finish. It never felt rushed or pushy, just supportive and helpful. We’re so glad we worked with her and would definitely recommend asking for Lakitta if you’re shopping here!

We had such a great car buying experience at Platinum

We had such a great car buying experience at Platinum Chevrolet. Our sales person, Lakitta, was absolutely wonderful—she was with us every step of the way. She made the process smooth, answered all of our questions, and made sure we felt comfortable from start to finish. It never felt rushed or pushy, just supportive and helpful. We’re so glad we worked with her and would definitely recommend asking for Lakitta if you’re shopping here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Daniels, General Sales Manager

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