Platinum Chevrolet Hours
Welcome to Platinum Chevrolet in Santa Rosa, CA
You are important to us and we want to make shopping for a new or used Chevrolet in Santa Rosa a memorable experience! Our factory-trained staff understands the importance of your decision to purchase a new or pre-owned vehicle, and is standing by to answer your questions. We serve as the regional Chevrolet dealer for customers from Petaluma and Sonoma, Napa and Healdsburg, and the surrounding areas (including Vallejo and Concord). Our goal at Platinum Chevrolet is to make this the most pleasurable buying experience you have ever had.
"Family Owned and Operated since 1990 with a customer and community focused sales approach"
Oil, Filter Change
Read reviews that mention:
Fantastic experience! The team here is really 1st class job Jessica, Scott, Mcabe and Mark. Truck was extremely spotless and awesome! Really amazing... job done!
Pleasant experience and everybody was nice and helpful to get things done quickly. We were in and out in a couple hours and on the road.
I came in on a Saturday and was approached by Frankie. He asked what I was looking for in a vehicle (full size SUV, used, etc.) and asked what they had... in stock. Frankie wasted no time showing me what options were available, and after a short while, I found my new (to me) vehicle. Frankie was knowledgable about what was in stock and what features everything came with, and was great to work with when working with financing and paperwork. I cannot recommend him enough, so much so that I am putting in a review so that anybody looking for a dealer will look for him - I don't write reviews often, but I was impressed by my experience here today.
Buying experience was OK. Needed some support post-purchase and...nothing. Emailed finance manager 3 times, then emailed owner and general manager and...nothing.... All I was looking for was a copy of my lease agreement.
nothing bad to say other than when I talked to Sam 2 weeks before I bought my car he said something about a $1400.00 rebate if i bought now and was never... offered that
Mark and Juan were great to work with, and I'm thrilled with my new Bolt EV. I returned my 2017 Bolt EV at the end of a three year lease, and leased a... new one. Easy process and great service.
Everyone was amazing to deal with. Didn't feel rushed or pressured. We drove 2 hours each way, worth it! Honest! Would come back again
The worst experience I've ever had at a dealership service department brand new truck with a coolant light and the mechanic didn't even run diagnostics... so of course failed to fix the issue when I had to return I was charged another deductible under my warranty then ran diagnostics found out what was wrong took 2 days to change a sensor in my coolant reservoir never called me to tell me my truck was finished call multiple times to find out no one would answer the phone finally drove into the dealership saw my truck in the parking lot surprise it had been done the engine was called was lied to again and said they just finished a test drive worst dealership I've ever dealt with
The worst customer service experience of my life this dealership should not be allowed to be a part of Chevrolet the worst dealership in the North Bay
McCabe was great to work with, he stayed on top of the deal from beginning to end without any aggressive sales tactics, gave me a fair trade in and was... just a pleasure to work with, I will be back when I need another, thank you