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Platinum Chevrolet

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM

Platinum Chevrolet Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2018

Welcome to Platinum Chevrolet in Santa Rosa, CA

...


You are important to us and we want to make shopping for a new or used Chevrolet in Santa Rosa a memorable experience! Our factory-trained staff understands the importance of your decision to purchase a new or pre-owned vehicle, and is standing by to answer your questions. We serve as the regional Chevrolet dealer for customers from Petaluma and Sonoma, Napa and Healdsburg, and the surrounding areas (including Vallejo and Concord). Our goal at Platinum Chevrolet is to make this the most pleasurable buying experience you have ever had.

"Family Owned and Operated since 1990 with a customer and community focused sales approach"

Service

Oil, Filter Change

$34.95

Tire Rotation

$25

Brake Inspection

$25

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
459 lifetime reviews. Includes reviews of Platinum Chevrolet from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 21, 2020

    Fantastic experience! The team here is really 1st class job Jessica, Scott, Mcabe and Mark. Truck was extremely spotless and awesome! Really amazing... job done!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    MARK HOBBINS

    Sales Manager

    (5.0) 15 reviews

    SCOTT DANIELS

    Online Consultant

    (4.9) 19 reviews

    JESSICA MCCOLL

    BDC Manager

    NOT RATED

  • 5.0 out of 5
    September 21, 2020

    Pleasant experience and everybody was nice and helpful to get things done quickly. We were in and out in a couple hours and on the road.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    JESSICA MCCOLL

    BDC Manager

    NOT RATED

  • August 5, 2017

    I came in on a Saturday and was approached by Frankie. He asked what I was looking for in a vehicle (full size SUV, used, etc.) and asked what they had... in stock. Frankie wasted no time showing me what options were available, and after a short while, I found my new (to me) vehicle. Frankie was knowledgable about what was in stock and what features everything came with, and was great to work with when working with financing and paperwork. I cannot recommend him enough, so much so that I am putting in a review so that anybody looking for a dealer will look for him - I don't write reviews often, but I was impressed by my experience here today.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    August 20, 2020

    Buying experience was OK. Needed some support post-purchase and...nothing. Emailed finance manager 3 times, then emailed owner and general manager and...nothing.... All I was looking for was a copy of my lease agreement.

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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    TIM HUNT

    Financial Consultant

    (4.8) 40 reviews

    JUAN LEAL

    Sales Consultant

    (5.0) 6 reviews

    David Barnes

    (4.2) 15 reviews

  • 5.0 out of 5
    August 9, 2020

    nothing bad to say other than when I talked to Sam 2 weeks before I bought my car he said something about a $1400.00 rebate if i bought now and was never... offered that

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    BRANDON BEISECKER

    Service Advisor

    (4.8) 27 reviews

    KEN GOOLER

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    August 7, 2020

    Mark and Juan were great to work with, and I'm thrilled with my new Bolt EV. I returned my 2017 Bolt EV at the end of a three year lease, and leased a... new one. Easy process and great service.

    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    MARK HOBBINS

    Sales Manager

    (5.0) 15 reviews

    JUAN LEAL

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    July 13, 2020

    Everyone was amazing to deal with. Didn't feel rushed or pressured. We drove 2 hours each way, worth it! Honest! Would come back again

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    DEAN TREAT

    Sales Consultant

    (5.0) 13 reviews

    OSCAR PEREZ

    Sales Consultant

    (4.9) 29 reviews

    JOE COSTABLE

    Sales Consultant

    NOT RATED

  • 1.0 out of 5
    July 8, 2020

    The worst experience I've ever had at a dealership service department brand new truck with a coolant light and the mechanic didn't even run diagnostics... so of course failed to fix the issue when I had to return I was charged another deductible under my warranty then ran diagnostics found out what was wrong took 2 days to change a sensor in my coolant reservoir never called me to tell me my truck was finished call multiple times to find out no one would answer the phone finally drove into the dealership saw my truck in the parking lot surprise it had been done the engine was called was lied to again and said they just finished a test drive worst dealership I've ever dealt with

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    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    JENN PERSALL

    SERVICE ADVISOR

    (4.5) 24 reviews

    JIM HASAPIS

    Service Director

    (4.3) 10 reviews

    David Barnes

    (4.2) 15 reviews

  • 1.0 out of 5
    July 8, 2020

    The worst customer service experience of my life this dealership should not be allowed to be a part of Chevrolet the worst dealership in the North Bay

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    JOHN COX

    Service Advisor

    (4.6) 24 reviews

    MARY GAIL BAKER

    BDC Representative

    NOT RATED

  • 5.0 out of 5
    July 6, 2020

    McCabe was great to work with, he stayed on top of the deal from beginning to end without any aggressive sales tactics, gave me a fair trade in and was... just a pleasure to work with, I will be back when I need another, thank you

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Barnes

    (4.2) 15 reviews

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