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Platinum Chevrolet

(625 reviews)
Visit Platinum Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 10:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

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New (833) 242-3626 (833) 242-3626
Used (833) 219-9416 (833) 219-9416
Service (833) 246-8831 (833) 246-8831

Inventory

See all 221 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2024.
Welcome to Platinum Chevrolet in Santa Rosa CA
You are important to us and we want to make shopping for a new or used Chevrolet in Santa Rosa a memorable experience! Our factory-trained staff understands the importance of your decision to purchase a new or pre-owned vehicle and is standing by to answer your questions. We serve as the regional Chevrolet dealer for customers from Petaluma and Sonoma Napa and Healdsburg and the surrounding areas (including Vallejo and Concord). Our goal at Platinum Chevrolet is to make this the most pleasurable buying experience you have ever had.
Family Owned and Operated since 1990 with a customer and community focused sales approach

Service center

Phone number (833) 246-8831

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(625 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Chevrolet from DealerRater.

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He made it very easy and was very clear about everything

He made it very easy and was very clear about everything He is very awesome!

He made it very easy and was very clear about everything

He made it very easy and was very clear about everything He is very awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Daniels, General Sales Manager

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Great experience from Juan, Scott, and Mark seamless

Great experience from Juan, Scott, and Mark seamless transaction from start to finish. Would recommend them 100%!

Great experience from Juan, Scott, and Mark seamless

Great experience from Juan, Scott, and Mark seamless transaction from start to finish. Would recommend them 100%!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My truck purchase wasn’t that great for such an

My truck purchase wasn’t that great for such an expensive purchase one would appreciate more customer care

My truck purchase wasn’t that great for such an

My truck purchase wasn’t that great for such an expensive purchase one would appreciate more customer care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I took my car in to have an odd noise diagnosed.

I took my car in to have an odd noise diagnosed. For $250 they told me I needed a $3,300 repair of a motor mount gone bad after only 50K miles on the car. When I said I would just take the car back without the repair, the service repairman tried to bargain with me, offering to do the job for $1,000 less! Why didn’t he quote me the lower price in the first place?! Very insulting and dishonest. Never going back to Platinum Chevrolet of Santa Rosa.

I took my car in to have an odd noise diagnosed.

I took my car in to have an odd noise diagnosed. For $250 they told me I needed a $3,300 repair of a motor mount gone bad after only 50K miles on the car. When I said I would just take the car back without the repair, the service repairman tried to bargain with me, offering to do the job for $1,000 less! Why didn’t he quote me the lower price in the first place?! Very insulting and dishonest. Never going back to Platinum Chevrolet of Santa Rosa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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All aspects of the purchase were handled professionally

All aspects of the purchase were handled professionally by knowledgeable individuals at Platinum. They knew what we wanted and diligently searched and obtained the correct vehicle. Thorough explanation of the various features of the car, EV's are a bit more complex than your Father's Chevy. Closing was quick and painless, we were in and out in record time. We'll return!

All aspects of the purchase were handled professionally

All aspects of the purchase were handled professionally by knowledgeable individuals at Platinum. They knew what we wanted and diligently searched and obtained the correct vehicle. Thorough explanation of the various features of the car, EV's are a bit more complex than your Father's Chevy. Closing was quick and painless, we were in and out in record time. We'll return!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Everybody was nice.

Everybody was nice. Got my truck out in a decent time. Thank you. Look forward to see you guys again

Everybody was nice.

Everybody was nice. Got my truck out in a decent time. Thank you. Look forward to see you guys again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Top notch service.

Top notch service. Calli rocks! My Corvette will be going no where else for service!

Top notch service.

Top notch service. Calli rocks! My Corvette will be going no where else for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I took my vehicle in for service and was treated great!

I took my vehicle in for service and was treated great! My service was completed quickly and my vehicle was returned cleaned and ready to go!

I took my vehicle in for service and was treated great!

I took my vehicle in for service and was treated great! My service was completed quickly and my vehicle was returned cleaned and ready to go!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a great review! :-) Have a great day and we look forward to seeing you again soon!

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The service advisor is always very helpful .

The service advisor is always very helpful . Platinum is always my choice for our fleet vehicles.

The service advisor is always very helpful .

The service advisor is always very helpful . Platinum is always my choice for our fleet vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Exceptional!

Exceptional! Charlie and Mark were the best ! We will be back for our future needs and highly recommend Platinum Chevrolet for a painless experience!

Exceptional!

Exceptional! Charlie and Mark were the best ! We will be back for our future needs and highly recommend Platinum Chevrolet for a painless experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave us such a great review! We are glad to hear the team did a great job and made your experience with us a great one. Thanks again and have a great day!

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See all 625 reviews