Reviews
I came in for a warranty issue with the battery of my Chevy bolt. I was told I was going to get a 150 point inspection. I walk out of there and all the tires are at different lower inflated levels. Then what would be standard with the 150 point inspection. I go back in to ask him if they actually did the inspection. They said my sensors were off and that they needed to check them. Which was just a b******* lie. Obviously they didn't check the tires and they didn't fill them up. I asked him if they completed the inspection. They filled the tires they said yes. I get home and there's no washer fluid in the reservoir. Completely proving that they didn't do the inspection at all. They just checked the battery. I don't even know what they checked for. When I go in here, they have me sign the paperwork before they tell me what they have done. I think this place specializes and taking advantage of people and doing poor work and they know how to get away with it.
I came in for a warranty issue with the battery of my Chevy bolt. I was told I was going to get a 150 point inspection. I walk out of there and all the tires are at different lower inflated levels. Then what would be standard with the 150 point inspection. I go back in to ask him if they actually did the inspection. They said my sensors were off and that they needed to check them. Which was just a b******* lie. Obviously they didn't check the tires and they didn't fill them up. I asked him if they completed the inspection. They filled the tires they said yes. I get home and there's no washer fluid in the reservoir. Completely proving that they didn't do the inspection at all. They just checked the battery. I don't even know what they checked for. When I go in here, they have me sign the paperwork before they tell me what they have done. I think this place specializes and taking advantage of people and doing poor work and they know how to get away with it.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and appreciate you sharing your concerns. Feedback like yours is important, and we'd like the opportunity to better understand what happened and address the issues you encountered during your visit.
Good Easy to schedule quick and courteous service shuttle service was good basically good Good
Good Easy to schedule quick and courteous service shuttle service was good basically good Good
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Daniels, General Sales Manager
Great, everyone was friendly Showed me where to wait for a ride home and they would pick me up when my vehicle is ready
Great, everyone was friendly Showed me where to wait for a ride home and they would pick me up when my vehicle is ready
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our team’s friendly service and shuttle arrangements made servicing your Chevrolet Impala more convenient means a lot to us. Scott Daniels, General Sales Manager
It took me a long time to search for a Chevrolet dealer that peaked my interest, I made the right choice as soon as I walked in the door of the service department and was met by a smiling face. My Impala runs great and when the time comes time to have work done I will return knowing my Impala gets excellent care.
The service staff made sure I was reimbursed for warranty work done by a out of state dealer.
The service staff made sure I was reimbursed for warranty work done by a out of state dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your Chevrolet Volt is in good hands. Our service team is pleased we could secure reimbursement for the out-of-state warranty work completed by another dealer. Knowing that you were reimbursed without hassle means a lot to us. Scott Daniels, General Sales Manager
Excelente Servicio! mucha amabilidad de parte del personal que me ayudó cuando lleve mi camioneta al servicio
Excelente Servicio! mucha amabilidad de parte del personal que me ayudó cuando lleve mi camioneta al servicio
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our service team treated you kindly when you brought your Chevrolet Traverse in for service. Hearing that you had an excellent experience means a lot to us. Scott Daniels, General Sales Manager
Misdiagnosed the problem, sent my truck to a body shop and I was without my truck for a week.
Misdiagnosed the problem, sent my truck to a body shop and I was without my truck for a week.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. David Barnes, General Manager
The dealership is great. The people are great. The service department is great. The issue is the amount of things sent to try to get you to take the survey is overwhelming.
The dealership is great. The people are great. The service department is great. The issue is the amount of things sent to try to get you to take the survey is overwhelming.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Daniels, General Sales Manager
Friendly me and my family and answer all my concerns Did a great job either the numbers i was working with
Friendly me and my family and answer all my concerns Did a great job either the numbers i was working with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad our team could address all your concerns and find the right numbers for your Chevrolet Silverado 1500 purchase. Hearing that you and your family felt welcome means a lot to us. Scott Daniels, General Sales Manager
I live in Oregon and was looking for a white Chevrolet Bolt. The local dealers didn’t have the color I wanted and usually had “loaded up” models “on the way.” I searched the internet and found that Platinum Chevrolet had several cars in inventory that met my criteria. I called and found that I could actually purchase one from Platinum Chevrolet, have it shipped to southern Oregon, and still save $1500 after delivery, Mark Hobbins was very helpful and considerate of my skeptical wife who preferred to purchase locally at a higher cost, as opposed to sight unseen in California. The car arrived one week after signing and was better than expected. Thank you!
I live in Oregon and was looking for a white Chevrolet Bolt. The local dealers didn’t have the color I wanted and usually had “loaded up” models “on the way.” I searched the internet and found that Platinum Chevrolet had several cars in inventory that met my criteria. I called and found that I could actually purchase one from Platinum Chevrolet, have it shipped to southern Oregon, and still save $1500 after delivery, Mark Hobbins was very helpful and considerate of my skeptical wife who preferred to purchase locally at a higher cost, as opposed to sight unseen in California. The car arrived one week after signing and was better than expected. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing your white Chevrolet Bolt EV arrived in just one week and exceeded expectations is rewarding. Our team is pleased we could arrange shipping to southern Oregon and help you save $1500. Scott Daniels, General Sales Manager
They got my truck into the shop in the morning And out in the afternoon and I didn't need the work done that another shop said I did
They got my truck into the shop in the morning And out in the afternoon and I didn't need the work done that another shop said I did
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about avoiding unnecessary repairs highlights our commitment to honest service. Hearing that we could get your Chevrolet Silverado 1500 in that morning and back out by the afternoon means a great deal to our service team. Scott Daniels, General Sales Manager