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Platinum Chevrolet

(1,055 reviews)
Visit Platinum Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 10:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

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New (833) 242-3626 (833) 242-3626
Used (833) 219-9416 (833) 219-9416
Service (833) 246-8831 (833) 246-8831

Inventory

See all 231 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2024.
Welcome to Platinum Chevrolet in Santa Rosa CA
You are important to us and we want to make shopping for a new or used Chevrolet in Santa Rosa a memorable experience! Our factory-trained staff understands the importance of your decision to purchase a new or pre-owned vehicle and is standing by to answer your questions. We serve as the regional Chevrolet dealer for customers from Petaluma and Sonoma Napa and Healdsburg and the surrounding areas (including Vallejo and Concord). Our goal at Platinum Chevrolet is to make this the most pleasurable buying experience you have ever had.
Family Owned and Operated since 1990 with a customer and community focused sales approach

Service center

Phone number (833) 246-8831

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,055 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Chevrolet from DealerRater.

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Exelelta atención muy atentos gracias nos vemos en el siguiente servicio que tengan buen día

Exelelta atención muy atentos gracias nos vemos en el siguiente servicio que tengan buen día

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad our service department delivered attentive care for your Chevrolet Silverado 1500. Hearing you’ll return for your next service means a lot to our team. Scott Daniels, General Sales Manager

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Smooth sailing. Fast with service and shuttle service was also efficient. Thank you That's it

Smooth sailing. Fast with service and shuttle service was also efficient. Thank you That's it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our service team could get your Cadillac XT4 back on the road quickly and that our shuttle was efficient. Thank you for the five-star rating. Scott Daniels, General Sales Manager

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Fantastic and seamless He was very knowledgeable and helpful. He provided us with a great deal

Fantastic and seamless He was very knowledgeable and helpful. He provided us with a great deal

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your mention of a seamless purchase and knowledgeable assistance highlights how we strive to support each customer. Knowing that our team helped you secure a great deal on your used Chevrolet Tahoe is truly rewarding. Your praise and five-star rating mean a lot to our team. Scott Daniels, General Sales Manager

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Odin was very professional and gave me frequent updates on my vehicle Odin is very focused on superior customer service

Odin was very professional and gave me frequent updates on my vehicle Odin is very focused on superior customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad you found our team’s frequent updates and professional approach during the service on your Chevrolet Trax so helpful. Your kind words mean a lot to our service department. Scott Daniels, General Sales Manager

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Odin helped me within 2 minutes of my arrival. He was thorough and explained the process. I appreciated him taking the time to ensure I had no questions and any concerns were discussed

Odin helped me within 2 minutes of my arrival. He was thorough and explained the process. I appreciated him taking the time to ensure I had no questions and any concerns were discussed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our service department was pleased to begin work on your Chevrolet Traverse so promptly. Hearing that our thorough explanations left no questions unanswered means a lot to us. Scott Daniels, General Sales Manager

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Always responsive to the needs of the customer they make it easy to maintain your ride by providing a complete estimate, a ride home/work, great communication and a friendly atmosphere

Always responsive to the needs of the customer they make it easy to maintain your ride by providing a complete estimate, a ride home/work, great communication and a friendly atmosphere

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your kind words about our detailed estimates, courtesy rides, and friendly atmosphere are greatly appreciated. Knowing our responsiveness and clear communication made service on your Chevrolet Bolt EUV easier means a lot to our service team. Thank you for choosing our dealership for your service needs. Scott Daniels, General Sales Manager

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Great! Had what I wanted. Good service. Very pleased with my experience. All around very happy

Great! Had what I wanted. Good service. Very pleased with my experience. All around very happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad you had everything you wanted and that our service hit the mark. Enjoy your new Silverado 1500! Scott Daniels, General Sales Manager

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The people in the service was excellent. The one place where I see there could be improvement is in their web based tracking system as it cancelled my initial appointment and they couldn’t figure out why and it also sent me a text that my car was done when it wasn’t other than that though this place is great. The people are great and the work is great.

The people in the service was excellent. The one place where I see there could be improvement is in their web based tracking system as it cancelled my initial appointment and they couldn’t figure out why and it also sent me a text that my car was done when it wasn’t other than that though this place is great. The people are great and the work is great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We’re glad to hear our service team took great care of you. We truly appreciate the kind words! We also want to thank you for pointing out the issues with the web‑based tracking system. Your appointment cancellation and the incorrect “vehicle completed” text shouldn’t have happened, and we’re actively working to improve the accuracy and reliability of those notifications. Feedback like yours helps us make the process better for everyone. We’re grateful for your trust and look forward to assisting you again.

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He knew I had to be at work by a certain time and made sure my car was done on time

He knew I had to be at work by a certain time and made sure my car was done on time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing your Chevrolet Trax was back on the road in time for work means a lot to our service team. We’re glad we could prioritize your schedule and deliver timely service. Scott Daniels, General Sales Manager

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Welcoming. Communicative. Friendly. Not pushy. If I go total EV in the future, I just might consider driving to Santa Rosa to purchase it from Platinum Chevy!

Welcoming. Communicative. Friendly. Not pushy. If I go total EV in the future, I just might consider driving to Santa Rosa to purchase it from Platinum Chevy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Knowing our friendly approach and clear communication stood out to you means a lot to us. We’re delighted you chose us for your Toyota Tacoma purchase, and we’d welcome the chance to assist when you’re ready to go all-electric. Scott Daniels, General Sales Manager

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