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Platinum Chevrolet

(1,098 reviews)
Visit Platinum Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 10:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

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New (833) 242-3626 (833) 242-3626
Used (833) 219-9416 (833) 219-9416
Service (833) 246-8831 (833) 246-8831

Inventory

See all 231 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2024.
Welcome to Platinum Chevrolet in Santa Rosa CA
You are important to us and we want to make shopping for a new or used Chevrolet in Santa Rosa a memorable experience! Our factory-trained staff understands the importance of your decision to purchase a new or pre-owned vehicle and is standing by to answer your questions. We serve as the regional Chevrolet dealer for customers from Petaluma and Sonoma Napa and Healdsburg and the surrounding areas (including Vallejo and Concord). Our goal at Platinum Chevrolet is to make this the most pleasurable buying experience you have ever had.
Family Owned and Operated since 1990 with a customer and community focused sales approach

Service center

Phone number (833) 246-8831

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,098 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Chevrolet from DealerRater.

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Average Appointment made with wait request but service twice as long as normal so had to go home. Findings during oil change not explained. Did not meet expectations.

Average Appointment made with wait request but service twice as long as normal so had to go home. Findings during oil change not explained. Did not meet expectations.

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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What are the best experience I've ever had at a service department with the exception that I was promised a donut and I did not receive said donut......

What are the best experience I've ever had at a service department with the exception that I was promised a donut and I did not receive said donut......

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted the service on your Toyota Tacoma ranks among your best experiences with a service department. Thank you for the five-star rating! Scott Daniels, General Sales Manager

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Excellent we got the job done quick and I was treated more than fair Perfect

Excellent we got the job done quick and I was treated more than fair Perfect

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad purchasing your new Chevrolet Silverado 1500 was efficient and that our team treated you right. Thank you for the five stars! Scott Daniels, General Sales Manager

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Everyone was friendly & professional, Jose keep me well informed. I am very satisfied with the work and will continue to bring my truck back there in the future and will recommend you as well

Everyone was friendly & professional, Jose keep me well informed. I am very satisfied with the work and will continue to bring my truck back there in the future and will recommend you as well

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Scott Daniels, General Sales Manager

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Friendly and fast service. I wil return. Car returned clean and bill was acceptable. Thank you

Friendly and fast service. I wil return. Car returned clean and bill was acceptable. Thank you

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Platinum Chevrolet are glad to have you as a customer. Scott Daniels, General Sales Manager

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The staff made every effort to have the service go smoothly. More words are not necessary when one gives high praise.

The staff made every effort to have the service go smoothly. More words are not necessary when one gives high praise.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Daniels, General Sales Manager

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Everyone was great. Got my truck fixed, good experience. Twice now. Pain free professional experience

Everyone was great. Got my truck fixed, good experience. Twice now. Pain free professional experience

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Daniels, General Sales Manager

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Odin has always helped us very well. We had Jose this time who was also great. We even utilized the pick up and drop off service which was very helpful.

Odin has always helped us very well. We had Jose this time who was also great. We even utilized the pick up and drop off service which was very helpful.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our pick-up and drop-off service helped make servicing your Chevrolet Bolt EUV more convenient. Hearing that you’ve received reliable, helpful support from us over the years means a lot to our service team. Scott Daniels, General Sales Manager

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Best service every . They took car of my .I am very pleased .Thank you.send me coupons

Best service every . They took car of my .I am very pleased .Thank you.send me coupons

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating and your kind words. Hearing you were very pleased with how our service department took care of your Chevrolet Malibu means a lot to us. Scott Daniels, General Sales Manager

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Professional attitude, good customer service. Upon arrival to the dealership, I was greeted with a professional attitude and good customer service. I liked how I was not served a package deal when All I wanted was a simple oil change. And I got a discount that was great.

Professional attitude, good customer service. Upon arrival to the dealership, I was greeted with a professional attitude and good customer service. I liked how I was not served a package deal when All I wanted was a simple oil change. And I got a discount that was great.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Daniels, General Sales Manager

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See all 1098 reviews

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