Reviews
Friendly and fast service. I wil return. Car returned clean and bill was acceptable. Thank you
Friendly and fast service. I wil return. Car returned clean and bill was acceptable. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Platinum Chevrolet are glad to have you as a customer. Scott Daniels, General Sales Manager
The staff made every effort to have the service go smoothly. More words are not necessary when one gives high praise.
The staff made every effort to have the service go smoothly. More words are not necessary when one gives high praise.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Daniels, General Sales Manager
Everyone was great. Got my truck fixed, good experience. Twice now. Pain free professional experience
Everyone was great. Got my truck fixed, good experience. Twice now. Pain free professional experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Daniels, General Sales Manager
Odin has always helped us very well. We had Jose this time who was also great. We even utilized the pick up and drop off service which was very helpful.
Odin has always helped us very well. We had Jose this time who was also great. We even utilized the pick up and drop off service which was very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our pick-up and drop-off service helped make servicing your Chevrolet Bolt EUV more convenient. Hearing that you’ve received reliable, helpful support from us over the years means a lot to our service team. Scott Daniels, General Sales Manager
Best service every . They took car of my .I am very pleased .Thank you.send me coupons
Best service every . They took car of my .I am very pleased .Thank you.send me coupons
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating and your kind words. Hearing you were very pleased with how our service department took care of your Chevrolet Malibu means a lot to us. Scott Daniels, General Sales Manager
Professional attitude, good customer service. Upon arrival to the dealership, I was greeted with a professional attitude and good customer service. I liked how I was not served a package deal when All I wanted was a simple oil change. And I got a discount that was great.
Professional attitude, good customer service. Upon arrival to the dealership, I was greeted with a professional attitude and good customer service. I liked how I was not served a package deal when All I wanted was a simple oil change. And I got a discount that was great.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Daniels, General Sales Manager
Yes, the service is usually good at this dealership. It's the review requests that are annoying. If someone went over and above then, you thank that person. If they did their job in an honest and friendly manner, then so be it. That's what they're supposed to do. I know because I used to be a service writer for a dodge service center. It's a hard job. The pressure of selling service and still being accountable takes a special kind of person. I gave 3 stars because the service advisor could not convert the repair estimate into a pdf and email it to me so I could see the total cost with tax.
Yes, the service is usually good at this dealership. It's the review requests that are annoying. If someone went over and above then, you thank that person. If they did their job in an honest and friendly manner, then so be it. That's what they're supposed to do. I know because I used to be a service writer for a dodge service center. It's a hard job. The pressure of selling service and still being accountable takes a special kind of person. I gave 3 stars because the service advisor could not convert the repair estimate into a pdf and email it to me so I could see the total cost with tax.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Scott Daniels, General Sales Manager
We got excellent help in choosing our new car. It was our first EV and Juan went out of his way to make sure we understood it's features and how to use them.
We got excellent help in choosing our new car. It was our first EV and Juan went out of his way to make sure we understood it's features and how to use them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about understanding the features of your Chevrolet Equinox EV reflects how our service department values clear guidance. Hearing that our team went the extra mile to help you feel comfortable with your first EV is truly rewarding. Scott Daniels, General Sales Manager
I would not recommend the dealership to any of my friends or family! Horrible experience.
I would not recommend the dealership to any of my friends or family! Horrible experience.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience, but we'd love to hear more to see how we may be able to fix any issues you encountered. Please reach out to us at your convenience so we can try to help in any way we can. Thank you, David Barnes General Manager Platinum Chevrolet [email protected]
Great people and service. Fast process and detail to purchase. Great owner's and the rest of employees.
Great people and service. Fast process and detail to purchase. Great owner's and the rest of employees.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing the purchase of your used GMC Canyon was both swift and thorough is rewarding. Your praise of our people and service means a great deal to our dealership. Scott Daniels, General Sales Manager