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Platinum Chevrolet

(1,027 reviews)
Visit Platinum Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 10:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

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New (833) 242-3626 (833) 242-3626
Used (833) 219-9416 (833) 219-9416
Service (833) 246-8831 (833) 246-8831

Inventory

See all 199 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2024.
Welcome to Platinum Chevrolet in Santa Rosa CA
You are important to us and we want to make shopping for a new or used Chevrolet in Santa Rosa a memorable experience! Our factory-trained staff understands the importance of your decision to purchase a new or pre-owned vehicle and is standing by to answer your questions. We serve as the regional Chevrolet dealer for customers from Petaluma and Sonoma Napa and Healdsburg and the surrounding areas (including Vallejo and Concord). Our goal at Platinum Chevrolet is to make this the most pleasurable buying experience you have ever had.
Family Owned and Operated since 1990 with a customer and community focused sales approach

Service center

Phone number (833) 246-8831

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,027 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Chevrolet from DealerRater.

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Great service and fair pricing. I highly recommend Platinum Chevrolet for service and reliability. Not much else to say

Great service and fair pricing. I highly recommend Platinum Chevrolet for service and reliability. Not much else to say

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that our Saturn service and fair pricing met your expectations. Thank you for recommending us based on our reliability. We look forward to assisting you with any future maintenance. Scott Daniels, General Sales Manager

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Really nice people at this dealership. Salesman was awesome to work with and the finance guy Tim was great too. Definitely recommend this dealership

Really nice people at this dealership. Salesman was awesome to work with and the finance guy Tim was great too. Definitely recommend this dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hearing that our sales staff and finance team provided a smooth experience is wonderful. Thank you for recommending our dealership and congratulations on your Jeep! Scott Daniels, General Sales Manager

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Courteous, timely, and good work done on the car - The wait was comfortable, Oedmin checked on me during and came and got me at completion car was parked right outside conceniently. I noticed my wheels had been checked for correct pressure and were rotated as car did not drift when I drove with hands off for a minute.

Courteous, timely, and good work done on the car - The wait was comfortable, Oedmin checked on me during and came and got me at completion car was parked right outside conceniently. I noticed my wheels had been checked for correct pressure and were rotated as car did not drift when I drove with hands off for a minute.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re pleased you enjoyed the comfortable waiting area and timely updates during your Chevrolet Bolt EV service. It’s rewarding to know the tire pressure check and rotation addressed the drifting issue on your drive. Thank you for recognizing our team’s effort, and we hope to welcome you back soon. Scott Daniels, General Sales Manager

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It was good. Everything done at a reasonable time I did not wait for too long

It was good. Everything done at a reasonable time I did not wait for too long

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Daniels, General Sales Manager

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Professional and friendly. They were helpful, fast and friendly getting my GMC Denali repaired and they honored my service as a veteran.

Professional and friendly. They were helpful, fast and friendly getting my GMC Denali repaired and they honored my service as a veteran.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting our team’s friendly and efficient service. We’re honored to have worked on your GMC and to recognize your veteran status. Your trust means a great deal to us. Scott Daniels, General Sales Manager

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Very polite and efficient! Odin was very helpful and explained everything. I will definitely deal with Odin again

Very polite and efficient! Odin was very helpful and explained everything. I will definitely deal with Odin again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you highlighting our team’s politeness and efficiency. It’s great to know everything was explained clearly. We look forward to servicing your Camaro again. Scott Daniels, General Sales Manager

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Everyone made me feel like I mattered and I was well taken care of. I wasn't just a customer that needed help.

Everyone made me feel like I mattered and I was well taken care of. I wasn't just a customer that needed help.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear our team made you feel important during your Chevrolet Colorado service. Knowing you felt well supported inspires us to maintain that level of care. We look forward to assisting you again. Scott Daniels, General Sales Manager

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I was able to book my appointment the same day when I noticed there was something wrong with my car.

I was able to book my appointment the same day when I noticed there was something wrong with my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know. We’re glad we could secure a same-day service appointment for your Chevrolet Classic and address your concern promptly. Please reach out if there’s anything else you need. Scott Daniels, General Sales Manager

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Clean organized flows smoothly from entrance to going out. People are friendly and welcoming. Easy to deal with.

Clean organized flows smoothly from entrance to going out. People are friendly and welcoming. Easy to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted our showroom provided a smooth and welcoming experience from arrival to departure. It’s wonderful to hear our team was easy to work with throughout your visit. Enjoy your new Chevrolet Colorado and drive safely! Scott Daniels, General Sales Manager

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I asked for paperwork to review on a specific issue listed on a Carfax or Autocheck. They sent it over quickly without issue.

I asked for paperwork to review on a specific issue listed on a Carfax or Autocheck. They sent it over quickly without issue.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
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Dealer response

We’re glad our team quickly provided the Carfax and AutoCheck documentation you requested. Thank you for the five-star rating. We look forward to assisting with any questions you have in the future. Scott Daniels, General Sales Manager

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