Reviews
Very professional service by a competent service team! Ryan Mathee and Betsy Garcia were very courteous and helpful. I appreciated their responsive and humble attitude.
Very professional service by a competent service team! Ryan Mathee and Betsy Garcia were very courteous and helpful. I appreciated their responsive and humble attitude.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I bought my car with extended warranty 2 years ago from Gregory Infiniti Libertyville. I went there in August with an issue on my car. They took care of everything needed with my car and the warranty covered the whole cost. I recommend both the sales and service team of Gregory.
I bought my car with extended warranty 2 years ago from Gregory Infiniti Libertyville. I went there in August with an issue on my car. They took care of everything needed with my car and the warranty covered the whole cost. I recommend both the sales and service team of Gregory.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your recommendation of both our sales and service teams means a lot to us. We’re pleased we could resolve the issue on your Jeep Wrangler Unlimited under your extended warranty and cover the full cost. Thank you for choosing us and sharing your experience.
Came in greeted with a smile and service was timely and done well. I was provided with good information to help me maintain my car. I will go back
Came in greeted with a smile and service was timely and done well. I was provided with good information to help me maintain my car. I will go back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Welcoming every guest with a smile and offering clear maintenance guidance are central to our service approach. Knowing that the timely service on your QX50 and the helpful information met your needs means a lot to our service team. We look forward to your next visit.
Great, courteous and knowledgeable employees Clean facility Good, good good good good good No more words that’s all I have to say
Great, courteous and knowledgeable employees Clean facility Good, good good good good good No more words that’s all I have to say
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you found our employees courteous and knowledgeable means a lot to our team. We’re glad the clean facility met your expectations during the service on your INFINITI QX50. Thank you for your kind words and the five-star rating.
I have always had the absolute BEST service at Gregory Infinity THANK YOU Mary Stowell
I have always had the absolute BEST service at Gregory Infinity THANK YOU Mary Stowell
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your INFINITI EX37 has consistently met your expectations. Your kind words and five-star rating mean a great deal to our service department.
Very good service. Quality work. Friendly service. Did not have to wait long for service.
Very good service. Quality work. Friendly service. Did not have to wait long for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the quick turnaround and welcoming service met your expectations for your Infiniti Q50 is rewarding. Your praise for our quality work and efficient care means a lot to our service team.
Excellent service at competitive rates. Car was worked on, cleaned and ready much faster than I expected.
Excellent service at competitive rates. Car was worked on, cleaned and ready much faster than I expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating! Knowing your INFINITI QX60 was ready sooner than expected and that you found our rates competitive is rewarding.
I brought my car in at 7 a.m. for routine maintenance. I was out about 8:30. Everything that needed to be done was done. I'm very happy with the service.
I brought my car in at 7 a.m. for routine maintenance. I was out about 8:30. Everything that needed to be done was done. I'm very happy with the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of dropping off your INFINITI QX50 at 7 a.m. and being back by 8:30 reflects our focus on efficient service. Knowing that everything was taken care of and you’re very happy means a lot to our service team. Huber was glad to assist with your routine maintenance and help keep your QX50 running smoothly.
Betsy did a great job for me during my service appointment. She explained all tasks which were need to be completed on my car. Job was completed on time. Thank you, Betsy!
Betsy did a great job for me during my service appointment. She explained all tasks which were need to be completed on my car. Job was completed on time. Thank you, Betsy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our detailed explanations of the work your QX60 needed were helpful means a lot to our service team. We’re also glad the service appointment ran on schedule and lived up to your expectations.
The work done was as far as we know so far was good. Issue with amount of time it took to complete work but unsuspected issues came up and loaner car helped ease that pain.
The work done was as far as we know so far was good. Issue with amount of time it took to complete work but unsuspected issues came up and loaner car helped ease that pain.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this feedback!