Reviews
For the second time in 3 years we found ourselves at Gregory Infiniti purchasing a used car. The no hassle, no pressure sales process was such a welcome experience. We were able to test drive multiple vehicles to narrow down our selection. Unfortunately, we were headed out of town the next day. We discussed if we wanted to take on a car payment at this time. But, we loved our selection. We called Matt and let him know we would like to move forward on the purchase. He did some finance magic and got us the payment we needed to make it happen We asked him to get things started and we would be back in from our trip that afternoon to finish the paperwork. .Going to a car dealership can be as exciting as going to a dentist. Not at Gregory Infiniti. They truly try and make it an experience that is calm and relaxed with no high pressure sales person trying to convince you to buy a car. Needless to say, our family can't recommend this dealership enough! Nice people. Nice selection. Nice process.
For the second time in 3 years we found ourselves at Gregory Infiniti purchasing a used car. The no hassle, no pressure sales process was such a welcome experience. We were able to test drive multiple vehicles to narrow down our selection. Unfortunately, we were headed out of town the next day. We discussed if we wanted to take on a car payment at this time. But, we loved our selection. We called Matt and let him know we would like to move forward on the purchase. He did some finance magic and got us the payment we needed to make it happen We asked him to get things started and we would be back in from our trip that afternoon to finish the paperwork. .Going to a car dealership can be as exciting as going to a dentist. Not at Gregory Infiniti. They truly try and make it an experience that is calm and relaxed with no high pressure sales person trying to convince you to buy a car. Needless to say, our family can't recommend this dealership enough! Nice people. Nice selection. Nice process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing our no-pressure, hassle-free sales process felt so welcome means a lot to our team. We’re glad the freedom to test-drive multiple vehicles helped you find the right used Cadillac Escalade without feeling rushed. Our team is pleased Matt could work some finance magic to fit your budget and complete the purchase seamlessly upon your return.
Ryan is amazing! He is always so helpful and kind on the phone and in person!
Ryan is amazing! He is always so helpful and kind on the phone and in person!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our service team felt helpful and welcoming means a lot to us. Thank you for the five-star rating on the service for your INFINITI QX60.
Very professional service by a competent service team! Ryan Mathee and Betsy Garcia were very courteous and helpful. I appreciated their responsive and humble attitude.
Very professional service by a competent service team! Ryan Mathee and Betsy Garcia were very courteous and helpful. I appreciated their responsive and humble attitude.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of courtesy and responsiveness highlights what our service team strives for. Hearing that you found our team professional, courteous, and humble means a lot to us. Thank you for entrusting us with the service on your INFINITI QX50.
I bought my car with extended warranty 2 years ago from Gregory Infiniti Libertyville. I went there in August with an issue on my car. They took care of everything needed with my car and the warranty covered the whole cost. I recommend both the sales and service team of Gregory.
I bought my car with extended warranty 2 years ago from Gregory Infiniti Libertyville. I went there in August with an issue on my car. They took care of everything needed with my car and the warranty covered the whole cost. I recommend both the sales and service team of Gregory.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your recommendation of both our sales and service teams means a lot to us. We’re pleased we could resolve the issue on your Jeep Wrangler Unlimited under your extended warranty and cover the full cost. Thank you for choosing us and sharing your experience.
Came in greeted with a smile and service was timely and done well. I was provided with good information to help me maintain my car. I will go back
Came in greeted with a smile and service was timely and done well. I was provided with good information to help me maintain my car. I will go back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Welcoming every guest with a smile and offering clear maintenance guidance are central to our service approach. Knowing that the timely service on your QX50 and the helpful information met your needs means a lot to our service team. We look forward to your next visit.
Great, courteous and knowledgeable employees Clean facility Good, good good good good good No more words that’s all I have to say
Great, courteous and knowledgeable employees Clean facility Good, good good good good good No more words that’s all I have to say
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you found our employees courteous and knowledgeable means a lot to our team. We’re glad the clean facility met your expectations during the service on your INFINITI QX50. Thank you for your kind words and the five-star rating.
I have always had the absolute BEST service at Gregory Infinity THANK YOU Mary Stowell
I have always had the absolute BEST service at Gregory Infinity THANK YOU Mary Stowell
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your INFINITI EX37 has consistently met your expectations. Your kind words and five-star rating mean a great deal to our service department.
Very good service. Quality work. Friendly service. Did not have to wait long for service.
Very good service. Quality work. Friendly service. Did not have to wait long for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the quick turnaround and welcoming service met your expectations for your Infiniti Q50 is rewarding. Your praise for our quality work and efficient care means a lot to our service team.
Excellent service at competitive rates. Car was worked on, cleaned and ready much faster than I expected.
Excellent service at competitive rates. Car was worked on, cleaned and ready much faster than I expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating! Knowing your INFINITI QX60 was ready sooner than expected and that you found our rates competitive is rewarding.
I brought my car in at 7 a.m. for routine maintenance. I was out about 8:30. Everything that needed to be done was done. I'm very happy with the service.
I brought my car in at 7 a.m. for routine maintenance. I was out about 8:30. Everything that needed to be done was done. I'm very happy with the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of dropping off your INFINITI QX50 at 7 a.m. and being back by 8:30 reflects our focus on efficient service. Knowing that everything was taken care of and you’re very happy means a lot to our service team. Huber was glad to assist with your routine maintenance and help keep your QX50 running smoothly.