Gregory INFINITI

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Gregory INFINITI Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2013

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.

...


We look forward to doing business with you!

"THANK YOU FOR MAKING GREGORY INFINITI THE #1 VOLUME INFINITI CPO DEALERSHIP IN THE MIDWEST FOR 2018!!"

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

$34.95 and up*

Wiper Blade Replacement

$32.95 and up*

Wheel Alignment (AWD)

$149.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
108 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 8, 2019

    I have purchased a used 2005 Mustang and then a 2016 QX50 from Gregory Infiniti. In addition I have a first year 08 EX35 with 165,000 miles on it that... has only ever had to have the radiator replaced. I had an excellent sales experience on the Mustang, so we came back and purchased the certified QX50 and received the same excellent experience with a different salesman. No matter the difference in price, each experience was laid back and pleasant. I was able to sit and look at everything I wanted too and they even brought up the final three vehicles together so we could make a final decision. Service was just as excellent. Comfortable, out of the weather, and they listened to an extra problem I had when I came in. Online appointments are easy to make and I was kept informed the whole process via phone, email, and text. I was issued a report and was asked up front to approve being charged. No extra pushiness or over selling just taking care of what I wanted taken care of. I was able to use a brand new Q50 as a loaner....which makes me want one lol.. and I was able to take care of everything without missing any work or time from my schedule. I would definitely purchase my next vehicle from Gregory and I am actually looking forward to getting some recall work done on the EX35. Top notch and I can’t wait to see the new facility. Great job all ! Nick and Missie in Lake Villa.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 22, 2019

    Brought my car in for a oil and filter change and check up. The check up determined that I needed a under warranty part which was discussed with me at... time of visit in the findings section. I was informed about the part being in soon and requiring a free loan vehicle while mine is being fixed. Easy process and thank you for the info

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 19, 2017

    Thank you for the best car buying experience I've ever had! I traveled from Tennessee to purchase a used G37 and was very concerned about the condition... of the vehicle before I came in. I talked with Joey Gesualdo in the Internet Department and also with one of the managers Rich Kopczynski and they assured me that the vehicle was in excellent shape. Once I got to the dealership they had the vehicle pulled inside so I could inspect it and they couldn't have been more right. The whole process went very smoothly and I will consider them in the future when I am looking for my next Infiniti. Great Job!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you again for your business and I hope you enjoy your G37 for many years to come!!! Sincerely, Joey Gesualdo, Client Experience Manager 847.362....9200

  • 5.0 out of 5
    October 18, 2019

    Very patient and accommodating advisor and technicians. They will listen to you and give you options for utmost repair of your car. Top-notch and excellent... service department to deal with! Professional and great attitude provided to customers!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 15, 2019

    They add 1258 in paint protection and a warranty to all cars and tell you its mandatory to purchase. I told them i don't want it....They said i am sorry... its in the price. 1258 in "accessories" which brings the price in line and not the best deal with all other dealers. It's a scam don't fall for it .

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. Please reach out to me personally so I can discuss yo...ur experience further. We would love to make things right if you'll give us the chance. Sincerely, Joseph Gesualdo Customer Experience Manager 847-362-9200

  • 5.0 out of 5
    October 11, 2019

    THE DEAL WAS EXCELLENT AND SO WERE THE PEOPLE THAT TOOK CARE OF ME. I WAS SENT AN EMAIL WITH PRICING SO I WENT TO SEE THE CAR. WHEN A LEASED IT, I WAS... GIVEN HELP IN SEEING ALL THE THINGS ON IT THAT I NEEDED TO KNOW ABOUT. HOW CAN YOU ASK FOR ANYTHING MORE.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us a great review. I hope you're enjoying your QX50 and we look forward to seeing you again in the future! Sincerely, Joey Ges...ualdo Customer Experience Manager 847-362-9200

  • 5.0 out of 5
    October 9, 2019

    Went in for an oil change/tire rotation and they took care of me fast and easy! Sat in lounge and did my work while I waited. Snack and coffee and water... provided...I was good. Very friendly service!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience. We look forward to seeing you again in the future! Sincerely, Joey Gesualdo Customer Experie...nce Manager 847-362-9200

  • 5.0 out of 5
    October 6, 2019

    Excellent service experience. I would like to trade my car here! This is the BEST service centre in Lake County. Best facility. Best attitude of staff.... Michael is a gem.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review. Its always good to hear about someone's experience. Thank you again and we look forward to seeing you in the future. Sincer...ely, Joey Gesualdo Customer Experience Manager 847-362-9200

  • 1.0 out of 5
    October 5, 2019

    Purchased a used E35... test drove and was unhappy at how noisy, salesman said his wife's was just like that and that was normal, found the resonator to... muffler connections completely rusted out as in gone. Also said 30 point inspection passed. Rear brakes were rusted calipers not working as they should. Not hard to see it either. Then they stole the hatchback cover and who knows what else as I waited for an hour while they "cleaned" the already immaculate car. Hmmmmmm

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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback. We're sorry to hear about your experience. Please reach out to me personally so I can discuss your concerns furth...er. We would love to make things right if you'll give us the chance. Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200

  • 5.0 out of 5
    October 5, 2019

    Excellent service,on time,very helpful,informative and professional staff,service done as promise,proper assistance provide by assistant,answered all question... regarding service,bill detailed and easy to red,waiting room clean,coffee hot with available donats

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review. We look forward to helping you in the future! Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200

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