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Gregory INFINITI

(496 reviews)
Visit Gregory INFINITI
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (877) 246-4757 (877) 246-4757
Used (877) 236-3799 (877) 236-3799
Service (888) 364-6584 (888) 364-6584

Inventory

See all 145 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2024.
At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.
We look forward to doing business with you!
THANK YOU FOR MAKING GREGORY INFINITI ONE OF THE PREMIER INFINITI DEALERSHIPS IN THE MIDWEST!!

Service center

Phone number (888) 364-6584

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gregory INFINITI from DealerRater.

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Ryan Mathee and Betsy did a great job for me once again. Their attention to my needs (questions and general help/discussion) was terrific!

Ryan Mathee and Betsy did a great job for me once again. Their attention to my needs (questions and general help/discussion) was terrific!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Courteous and efficient. Explained the warranty issues and the factory call-back and informed me that the coverage was extended for a total of 10 years or 120,000 miles

Courteous and efficient. Explained the warranty issues and the factory call-back and informed me that the coverage was extended for a total of 10 years or 120,000 miles

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hearing that the warranty and recall explanation was clear and courteous means a lot to our service department. Thank you for the five-star rating on the service for your INFINITI QX50. We’re here for any future service needs you may have.

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The service I received this past Monday from Ryan was great. I left my car overnight Sunday after I noticed a piece of a metal plate hanging from the underside. No later than 8:00 am, Ryan called me to confirm he had the vehicle an was going to get it looked at within the next hour. Shortly afterward I heard from him and was told this was a minor repair and nothing to worry about. I appreciate the prompt and personal service I received. Gary

The service I received this past Monday from Ryan was great. I left my car overnight Sunday after I noticed a piece of a metal plate hanging from the underside. No later than 8:00 am, Ryan called me to confirm he had the vehicle an was going to get it looked at within the next hour. Shortly afterward I heard from him and was told this was a minor repair and nothing to worry about. I appreciate the prompt and personal service I received. Gary

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your note about the timely follow-up highlights how our service department values clear communication. Knowing that our swift inspection and minor repair on your INFINITI Q50 put your mind at ease is rewarding.

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Working with Ari was a pleasure. She is knowledgeable and meticulous. She showed me everything about the car I was looking to purchase.

Working with Ari was a pleasure. She is knowledgeable and meticulous. She showed me everything about the car I was looking to purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed guiding you through your new INFINITI QX65’s features. Hearing that Ari’s expertise and thorough approach made your experience a pleasure means a lot to us.

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They are Very helpful and communicate with you if there is something wrong with your vehicle.

They are Very helpful and communicate with you if there is something wrong with your vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing that you find our updates helpful means a great deal to our service department. We’re glad we could keep you informed when servicing your Q50.

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Everyone we spoke to was very helpful and knowledgeable. Our salesperson made the whole process very easy.

Everyone we spoke to was very helpful and knowledgeable. Our salesperson made the whole process very easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you sharing your experience. It’s great to hear our team was helpful and knowledgeable and that Matt made buying your used Volvo XC40 straightforward. Please let us know if we can assist with anything else.

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Very good, efficient and friendly service. Easy to book service, quick turnaround, detailed report on issues.

Very good, efficient and friendly service. Easy to book service, quick turnaround, detailed report on issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to know the service process for your INFINITI Q50 was smooth, from booking to the quick turnaround and detailed reports. Joey and our technicians appreciate your recognition of their efficiency and friendliness. We look forward to helping you with future needs.

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Very efficient and effective. Very easy to work with. The porter was excellent and timely

Very efficient and effective. Very easy to work with. The porter was excellent and timely

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing how smoothly your INFINITI Q50 service went. We’re glad our team made everything easy and that our porter was prompt and attentive.

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Cordial staff with clear communication, flexibility to meet my needs and support for pick up and delivery

Cordial staff with clear communication, flexibility to meet my needs and support for pick up and delivery

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team’s clear communication and flexibility. Huber appreciates your kind words about the pick up and delivery support. We’re glad we could accommodate your INFINITI Q50 and look forward to assisting you again.

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Good communication and flexibility to meet my needs. Timely tracking. Proactive support to the clients need

Good communication and flexibility to meet my needs. Timely tracking. Proactive support to the clients need

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re glad our communication and flexibility met your needs during your INFINITI Q50 service. It’s great to know our tracking updates and proactive support were helpful.

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