Rosenthal Acura

I just purchased my new RDX yesterday and I am very pleased with it. I drove 2 hours to Rosenthal Acura to get my car. It was a hectic drive, but well... worth the trip! I can???t say enough about this dealership. My salesman, Alan Eden was so helpful and such a pleasure to work with. He is a true professional. He did everything he could do to make this a great, smooth transaction. Even though we have so far to travel to get there, I would highly recommend this dealership. I really love my car! Thank you Alan Eden for everything you did for us!

Great and enjoyable experience working with Fernando at the first day of the visit, it was one of my car dealerships visiting. After a few days of shopping... around, I finally select Fernando, he answers my midnight questions, help me select the cost saving package choices and work with manager provide good quote. He is very professional and friendly. A few days later, I select Rosonthal to start purchase the car, his team Ned Imaniyan help me trade in and proceed the final negotiations. He???d answered many questions from my wife to figure out how to control today???s high tech car... I feel from the top manager to sales team are so nice and enjoyable work with. The price, the car select and the car cleaning all are perfect. I want to thank you all from Rosonthal Acura Owner, Manager, Fernado and Nad Imaniyan and other team. This is the best car dealership I enjoy work with!

Me Larry Pinto was fantastic ,this is my 5th Acura and this time I got the best sales person, he is amazing!!!!

I emailed Rosenthal asking about an RDX they had in stock. Ned Imaniyan contacted me by email and quickly gave me a lease price and terms. The monthly... lease payment beat several other Acura dealers in the area by a significant amount. Showed up at the dealership, signed paperwork and was out within the hour. Very happy.

Larry Pinto is an excellent sales rep! He has a wealth of experience, knowledge, accommodating, warm/inviting personality and goes above and beyond to... meet his clients needs! His great customer service skills make him the best sales rep I have dealt with. I would recommend him to anyone looking for a car. Rosenthal Acura has found a gem in Larry and hope they know his worth! Thank you for all your help Larry!

I have used this dealership through five automobiles over the last 15 years, and my late husband used them for nearly 10 years before that. Larry Pinto... has always been my sales person and I would never go anywhere else. Ever. He gets me the best car for my lease needs every three years, and he gets me the greatest price every single time. He would bend over backwards to do anything for me that I need during the course of my leases, as well. Furthermore, I always get my car serviced here, and the service department is totally professional and well-run. I have only good things to say about this dealership.

Took my Acura into the dealership to have them check some items - steering wheel fluid and some other things. The service representative did not seem... "knowledgeable" and I asked for a "loaner" - he just said - go across into the waiting lounge - Did not tell me that I had to talk to the desk there and tell them I wanted a loaner! Finally my "other half" went over to him and asked him where is the loaner. The service rep said - well - since you have been here once before, thought that you knew what to do to get a loaner! Plus the car was to be finished and ready today - but received an email this morning from the service rep that the technician who was to work on my car could not come in today because of an emergency -- So my car would not be done/worked on - until tomorrow - Wednesday. Plus he could not notify me when my car was done because it was his (the service rep) day off - And no one else would notify me when it was done! So frustrated with this service rep and the service department

I searched multiple Acura dealership and ended up with Rosenthal and Larry Pinto. Larry was very professional, accommodating with scheduling and stayed... late to complete sale. This was a very easy negotiation and painless transaction.

Received best prices and excellent customer service from Alan E. in Internet Sales at Rosenthal Acura. It was worth the drive from Baltimore! I needed... to finalize my purchase decision at the dealership (model and color), and Alan was helpful and patient. I have purchased cars for family and friends for over 30 years. I am very particular, and give Alan my highest recommendation. Also enjoyed working with Walter O. (Sales Manager).

Good inventory but also good amount of typical salesmen tricks. In my case, I got the "Bait & Switch" trick. I spent an hour with Solomon negotiating specific... car that he claimed they had. I shook hand with Solomon and his boss Walter on the deal. We even started signing the insurance and credit paper when they called me to the outside and informed me that the car we have signed on doesn't exist anymore. Instead they offered me upgraded one that "just happened to be parked at the main entrance" for "just extra 2 grands". I left and didn't take the bait. I called multiple times in the next few days to complain to the management but they declined to take my call and they said that the newer car is their final and only offer to me. Obviously I didn't take it.