Auffenberg Kia

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
98 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 19, 2020

    I had my 2014 Kia Sportage serviced back in October and I was eager to leave a positive review on their customer satisfaction survey, but I never saw it... in my e-mail. We had purchased the used vehicle from Auffenberg Ford and there was a squeaking noise inaudible during the test drive. I brought it up to the Ford dealer after purchase and they said tough luck, so I took it to Kia and the service rep was kind and professional. The mechanic who serviced my car had 17 years experience and had seen my issue once before. Once he fixed it he hopped in the car with me for a test drive to make sure my issue was resolved. They charged me for a replacement battery (legitimately competitive price) and waived the fee for the noise. I am still thankful for their service 5 months later, because I would hate to live with that squeak!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 30, 2019

    YEMI did a almost job with the buying experience. Showed me everything bout the car and made me free good. I’d recommend you see him when you go there... to buy. He’s there to make a sale. Go see Yemi

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 16, 2019

    Excellent service. The salesman was very informative he wasn’t pushy the price was very fair and well below the market price there was no bait and switch... the price that was listed as the Internet price as what was offered when I spoke to the sales guy financing was easy and they were very informative and friendly

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2019

    I had a very well experienced service department that made me feel comfortable and confident that all the work was done properly and efficiently. I highly... recommend .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 3, 2019

    Great experience! Friendly and experienced service department! Location is easy to get find. Even though, our purchase was in another state, everyone... treated us professionally.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 2, 2019

    It was a good experience this was the third new car we bought from this dealership 2 Kia and one vw and we stil have them

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 17, 2019

    I bought my 2018 Kia niro from here and have them service it all the time for oil change and they do an amazing job people are friendly and they work with... you

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2019

    James and the rest of the staff treated me very well. It was the most painless buying experience that I have gone through. Do your homework and the rest... will be easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 25, 2019

    I love Josh. He is so thorough and competent. He explains everything. He helps me figure out the most economical route to achieve what my vehicle needs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 26, 2018

    Never thought that I would buy a KIA, but their quality is very high now. Silas made the experience very comfortable, smooth, and even a bit entertaining.... He was outstanding in every way.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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