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Auffenberg Kia

(135 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed

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Reviews

(135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone is always helpful.

Everyone is always helpful. Nice waiting area while car is serviced. Definitely recommend if you are needing a car or service!

Everyone is always helpful.

Everyone is always helpful. Nice waiting area while car is serviced. Definitely recommend if you are needing a car or service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Chad, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Everyone was super awesome and extremely professional.

Everyone was super awesome and extremely professional. I was very comfortable in the waiting area. The wait time for my vehicle to be finished was faster than any other place I've been to in the area. And lastly, I had a specific appointment time and got in early. That is how things are supposed to work if you ask me.

Everyone was super awesome and extremely professional.

Everyone was super awesome and extremely professional. I was very comfortable in the waiting area. The wait time for my vehicle to be finished was faster than any other place I've been to in the area. And lastly, I had a specific appointment time and got in early. That is how things are supposed to work if you ask me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tim, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The service department was very helpful in addressing the

The service department was very helpful in addressing the open recalls on my 2022 Telluride and performing the required scheduled maintenance. Paige was bright and pleasant and kept me informed of the work throughout the process.

The service department was very helpful in addressing the

The service department was very helpful in addressing the open recalls on my 2022 Telluride and performing the required scheduled maintenance. Paige was bright and pleasant and kept me informed of the work throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Robert, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

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Jeremiah is the best!

Jeremiah is the best! We are so grateful for him and the work he did for us. We found him to be a very genuine individual and as well as trustworthy. I could tell from the first meeting he was a good person and I wanted to give him our business.

Jeremiah is the best!

Jeremiah is the best! We are so grateful for him and the work he did for us. We found him to be a very genuine individual and as well as trustworthy. I could tell from the first meeting he was a good person and I wanted to give him our business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cindy, thank you for your kind review; we are happy to pass along your comments to the team here at Auffenberg Kia! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Yemi is the man!

Yemi is the man! It's always a pleasure visiting him. He's very polite, trustworthy, and will always have you leaving with a smile. Thank you for all the help in getting me a new car!

Yemi is the man!

Yemi is the man! It's always a pleasure visiting him. He's very polite, trustworthy, and will always have you leaving with a smile. Thank you for all the help in getting me a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Auffenberg Kia. We are always more than happy to assist you if anything else comes up. Take care!

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Tony with Auffenberg O’Fallon was great and made sure we

Tony with Auffenberg O’Fallon was great and made sure we got what we wanted. Clean showroom and offices with friendly staff.

Tony with Auffenberg O’Fallon was great and made sure we

Tony with Auffenberg O’Fallon was great and made sure we got what we wanted. Clean showroom and offices with friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our goal is always a five star worthy experience. Thank YOU for choosing us!

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Buying a New Car

Loved my experience here. Bruce is an amazing salesman. He was patient, respectful, and very helpful. I was in and out of the dealership pretty quick too which was great. So happy I went to them for my first car, they made my experience the best.

Buying a New Car

Loved my experience here. Bruce is an amazing salesman. He was patient, respectful, and very helpful. I was in and out of the dealership pretty quick too which was great. So happy I went to them for my first car, they made my experience the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Falon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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New Kia telluride

Yemi is an excellent salesperson. Very genuine and courteous and most of knowledgeable!! Great person to seek out if you are in the market foraa vehicle

New Kia telluride

Yemi is an excellent salesperson. Very genuine and courteous and most of knowledgeable!! Great person to seek out if you are in the market foraa vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Catherine, we're happy you found our staff to be so supportive during your experience here at Auffenberg Kia. If you have any further questions, please give us a call. We're always happy to help!

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Go see Yemi: the Man, the Myth, the Legend

My wife and I really enjoyed buying an EV6 from Yemi. No pressure, no rush, yet knowledgeable, friendly, efficient, kind, and respectful. Zero friction or snarls in the process at any time. We bought in cash and Yemi navigated our transition to an electric vehicle flawlessly with a detailed walkthrough and asking for any questions multiple times. Texas, the paperwork person, got us launched with extreme efficiency too. 10/10 we will be returning to Auffenberg for our next one.

Go see Yemi: the Man, the Myth, the Legend

My wife and I really enjoyed buying an EV6 from Yemi. No pressure, no rush, yet knowledgeable, friendly, efficient, kind, and respectful. Zero friction or snarls in the process at any time. We bought in cash and Yemi navigated our transition to an electric vehicle flawlessly with a detailed walkthrough and asking for any questions multiple times. Texas, the paperwork person, got us launched with extreme efficiency too. 10/10 we will be returning to Auffenberg for our next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank YOU for choosing us! We appreciate the great review and can't wait to share it with the team!

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Ripoff

Bought a brand new car here and took it in for an oil change. The oil tech didn’t put the drain plug in all the way and the drain plus plus oil flew out all over the Highway and the car. Had to have car towed to them. Service manager Dave was suppose to make everything right and send us a check for towing costs. Check never came and now Dave suddenly won’t answer or call back. Nor will the GM call back. Place is terrible

Ripoff

Bought a brand new car here and took it in for an oil change. The oil tech didn’t put the drain plug in all the way and the drain plus plus oil flew out all over the Highway and the car. Had to have car towed to them. Service manager Dave was suppose to make everything right and send us a check for towing costs. Check never came and now Dave suddenly won’t answer or call back. Nor will the GM call back. Place is terrible

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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