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Auffenberg Auto Mall

(1,777 reviews)
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Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed

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New (866) 305-5530 (866) 305-5530
Used (618) 537-5111 (618) 537-5111
Service (888) 550-0372 (888) 550-0372

Inventory

See all 893 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2013.
We're Auffenberg Dealer Group located in O'Fallon and Belleville and we offer one of the largest new and pre-owned vehicle selections in the Illinois St. Louis Metro East area. Ford Hyundai Kia Nissan Mazda Volkswagen and our Pre-Owned Superstore in O'Fallon with our Auffenberg Ford Belleville store in Belleville. Combined our lots carry nearly every new and used make and model car truck SUV and van available for the Collinsville Alton Edwardsville Highland Scott Air Force Base Mount Vernon Mascoutah Millstadt Fairview Heights St. Charles Saint Louis City and St. Louis County area.
Great Selection Great Service - It's Auffenberg!

Service center

Phone number (888) 550-0372

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,777 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Working out a deal with Auffenberg was quick and easy. Jaleen was a pleasure to work with.

Working out a deal with Auffenberg was quick and easy. Jaleen was a pleasure to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Helpful check in. Timely service. Informative video. Overall, highly recommended service with easy online appointments.

Helpful check in. Timely service. Informative video. Overall, highly recommended service with easy online appointments.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service! Outstanding customer advice to decide what maintenance to get done! Wait time was reasonable. Customer billing was detailed and explained fully.

Great service! Outstanding customer advice to decide what maintenance to get done! Wait time was reasonable. Customer billing was detailed and explained fully.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Always a breeze getting service done at this dealership! Everyone is so nice every visit!

Always a breeze getting service done at this dealership! Everyone is so nice every visit!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Scheduling the appt was easy and the service person was nice and easy to work with.

Scheduling the appt was easy and the service person was nice and easy to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Took over 3 hours to get 4 tires changed. My key fob for my 2017 Nissan was "fixed" for free but now I can't fold it. It's annoying and unwieldy.

Took over 3 hours to get 4 tires changed. My key fob for my 2017 Nissan was "fixed" for free but now I can't fold it. It's annoying and unwieldy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Great customer service ours 2nd car through them treated us every single time diffently go back

Great customer service ours 2nd car through them treated us every single time diffently go back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had the opportunity to have questions answered to explore my options. Very accommodating, efficient and friendly customer service experience.

I had the opportunity to have questions answered to explore my options. Very accommodating, efficient and friendly customer service experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Fast, efficient for oil change, Alex (pretty sure that was the service advisor) was amazing!

Fast, efficient for oil change, Alex (pretty sure that was the service advisor) was amazing!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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At Nissan Auffernberg experience was a 10/10. Really recommend this place and Alex Erlinger was my sale consultant and went over and beyond for me.

At Nissan Auffernberg experience was a 10/10. Really recommend this place and Alex Erlinger was my sale consultant and went over and beyond for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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