Folsom Lake Toyota

I was recently in a car accident and since I have had my Toyota Camry since high school, it was finally time to upgrade. Being a recent college graduate with a low income, getting a low monthly payment as well as going through the process quickly was very important for me. I grew up near Folsom, and even though I now live in Orange County working at a very high-end car dealership, my parents told me I should contact Jeff Bear, the GM of Folsom Lake Toyota, since they have been buying their cars from him for many years and trust him. Jeff called me right away to discuss my options of getting the car I wanted (Rav4) as a "1st Time Buyer" and recommended I go through the Toyota College Grad program and lease a new vehicle. Again, since I work in the car industry, I know how busy General Managers are and how important customer service is. Jeff then put me in contact immediately with his Internet Sales Director, Ben Stahlecker, who worked out a deal very quickly with a monthly payment that I could afford. Since I still hadn't test driven and was not sure about how I would get a leased vehicle from Folsom to Orange County, I went to a local Toyota dealership in Orange County that was recommended by a coworker. Unbelievably, I had horrible customer service from the time of trying to get a hold of a sales person multiple times to set up a test drive to when I actually got to the dealership. I couldn't help thinking they didn't take me seriously because I am a young female. There was no way I was going to even consider buying from them and so I called Ben at Folsom Lake Toyota back. Right away he pulled up the deal he had worked out for me, said he had the exact car and color I wanted in stock, and that he would ship it down to Orange County to me within the week! I received my brand new Rav4 in perfect condition and couldn't be happier. Even my coworkers who have been in the car industry much longer than I have been were surprised at the good deal they worked out for me. My experience with Folsom Lake Toyota has been effortless, simple, and I am very happy with my decision to go with them instead of a dealership closer to where I live. I know I am going to continue my relationship with them for many years - no matter what part of California I end up in. Thank you Folsom Lake Toyota, keep up the good work!

John Key was exceptional in the service he provided to us while we pursued purchasing a new Highlander. It was a no hassle, no pressure deal and we certainly appreciated that. He ensured it was the vehicle we truly wanted and took the extra time to show us how to set up and use all of the new features in this vehicle. We appreciated every minute of it.

First time new car buyer. John Key and the staff at Folsom Lake Toyota made it easy. Excellent service and attention. I have no hesitation recommending John and Folsom Lake Toyota.