Reviews
Hue was my service manager.
Hue was my service manager. Hue was professional and honest with his recommendations. Hue provided great service
Hue was my service manager.
Hue was my service manager. Hue was professional and honest with his recommendations. Hue provided great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve was great to work with - very courteous and
Steve was great to work with - very courteous and knowledgable and got my Tundra in, fixed and back to me same day.
Steve was great to work with - very courteous and
Steve was great to work with - very courteous and knowledgable and got my Tundra in, fixed and back to me same day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jeff, we're happy to hear you had such a great experience with Steve! Feel free to reach out to us if you need anything. Have a wonderful day.
great service, very accommodating to my needs and time
great service, very accommodating to my needs and time availability. my personal assistant Allie went above and beyond . Thank you for positive experience Toyota 💗 service
great service, very accommodating to my needs and time
great service, very accommodating to my needs and time availability. my personal assistant Allie went above and beyond . Thank you for positive experience Toyota 💗 service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that we were able to go above and beyond! If you have any further questions, please give us a call. We're always happy to help!
Great costumer service , very friendly staff.
Great costumer service , very friendly staff. All staff reps were great, but my personal assistant Allie was very pleasant to work with, . She went above and beyond to help scheduling the appointment to my availability. Great communication . Thank you,
Great costumer service , very friendly staff.
Great costumer service , very friendly staff. All staff reps were great, but my personal assistant Allie was very pleasant to work with, . She went above and beyond to help scheduling the appointment to my availability. Great communication . Thank you,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that we were able to go above and beyond! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I’ve been coming to this dealership for about ten years
I’ve been coming to this dealership for about ten years they have always done good for me have no complaints the service advisor is the best
I’ve been coming to this dealership for about ten years
I’ve been coming to this dealership for about ten years they have always done good for me have no complaints the service advisor is the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Today was my 30,000 maintenance check.
Today was my 30,000 maintenance check. It took about an hour and a half which isn’t bad. Their service department is always nice and clean and the service rep was very nice. He came to get me and waited while I gathered my stuff and walked me over to his desk. Really appreciate that kind of respect given to somebody who bought a RAV4 hybrid.
Today was my 30,000 maintenance check.
Today was my 30,000 maintenance check. It took about an hour and a half which isn’t bad. Their service department is always nice and clean and the service rep was very nice. He came to get me and waited while I gathered my stuff and walked me over to his desk. Really appreciate that kind of respect given to somebody who bought a RAV4 hybrid.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great communication.
Great communication. Very quick service and worked great with my insurance company. Our helper (Steve ?) went above and beyond to work with us this week and we really appreciate it so I had to give a shout out ! 5 stars ! These places get busy. This service center gets it done and well!!! On a long road trip now leaving the shop!
Great communication.
Great communication. Very quick service and worked great with my insurance company. Our helper (Steve ?) went above and beyond to work with us this week and we really appreciate it so I had to give a shout out ! 5 stars ! These places get busy. This service center gets it done and well!!! On a long road trip now leaving the shop!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
I have always received excellent service at this
I have always received excellent service at this dealership. They are professional and knowledgeable and cater to the customer.
I have always received excellent service at this
I have always received excellent service at this dealership. They are professional and knowledgeable and cater to the customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great customer service and very easy to schedule my
Great customer service and very easy to schedule my appointment. The service techs are very thorough
Great customer service and very easy to schedule my
Great customer service and very easy to schedule my appointment. The service techs are very thorough
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Fantastic dealership which operates with honesty and
Fantastic dealership which operates with honesty and integrity with its customers. Our family has purchased 6 vehicles from Folsom Lake Toyota and always received excellent service.
Fantastic dealership which operates with honesty and
Fantastic dealership which operates with honesty and integrity with its customers. Our family has purchased 6 vehicles from Folsom Lake Toyota and always received excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Folsom Lake Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!