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Folsom Lake Toyota

(2,330 reviews)
Visit Folsom Lake Toyota
Sales hours: 8:30am to 10:00pm
Service hours: 6:00am to 6:00pm
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Sales Service
Monday 8:30am–10:00pm 6:00am–6:00pm
Tuesday 8:30am–10:00pm 6:00am–6:00pm
Wednesday 8:30am–10:00pm 6:00am–6:00pm
Thursday 8:30am–10:00pm 6:00am–6:00pm
Friday 8:30am–10:00pm 6:00am–6:00pm
Saturday 8:30am–10:00pm 6:00am–6:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 396-7865 (866) 396-7865
Used (866) 413-8499 (866) 413-8499
Service (888) 876-7860 (888) 876-7860

Reviews

(2,330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Folsom Lake Toyota from DealerRater.

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Folsom Lake Toyota is a fine dealership with excellent

Folsom Lake Toyota is a fine dealership with excellent service and inventory. I was looking for a used hybrid rav4 and they had exactly what I wanted at a fair price. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Professional service and got the job done in a timely

Professional service and got the job done in a timely manner. Shuttle service was great too! A clean and friendly atmosphere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Easy drop off, wonderful service.

Easy drop off, wonderful service... Couldn't ask for anything better !! Anh was very nice !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Ann provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Great service dept.

Great service dept. Rick Brown really went the extra mile to get us an affordable service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Rick went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Friendly staff, and brilliant mechanics.

Friendly staff, and brilliant mechanics.Value for money.I would like to invite my friends to visit FLT for service and car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that you had a positive experience with friendly staff, skilled mechanics, and a good value for the service provided! Your willingness to recommend Folsom Lake Toyota for both service and car purchases to your friends speaks volumes about the quality and satisfaction you experienced. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Toby Liu made buying a car a pleasure.

Toby Liu made buying a car a pleasure. We explained what we needed and he delivered it. He was very through in his explanations from the financing to how to run the car. We love our new car and a lot of that is due to the great customer service we received from Toby Liu.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Toby Liu is a gem! It's wonderful to hear that he made your car-buying experience so enjoyable and provided thorough explanations throughout the process. Having a knowledgeable and attentive salesperson can truly make a difference. Enjoy your new car!

Polite, attentive, quick service that I can count on!

Polite, attentive, quick service that I can count on! Very comfortable and clean waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a polite and quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

The service was very long.

The service was very long. After the purchase, you notice a lot of damage in the car.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Perfect service was great Rick brown is a real friendly

Perfect service was great Rick brown is a real friendly and straight up honest and tells it like it is

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Rick provided friendly and honest assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Everone at the dealership is always nice ,polite, and do

Everone at the dealership is always nice ,polite, and do a great job. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.