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Michael Perram is a liar who did not honor the agreement
Michael Perram is a liar who did not honor the agreement we had on a purchase agreement.
Hi John, we regret to hear that your experience with our staff was unpleasant. This is concerning to us, as we impress very high standards upon our staff. We will be forwarding your feedback to our Management team at Olympia Jeep. Thank you for taking the time to supply us your feedback. – Sara (in customer service)
I have the texts that were sent from him proving that he stated he would give me a thousand dollars off the original purchase agreement. At first he tried to use pressure tactics to get me down there that day which i told him was impossible because of my ride situation. So when i did have transportation that monday a day after the weekend i called him to make sure the deal still stood and thst he would honor what he texted me. He said he would talk to his boss and call me bsck 15 min later to get an approval . So he did call back and said he had gotta the approval to come on down. I drove all the way from Bonney lake to discovery he didn't honor his end of the agreement and only wanted to give me 500.00 dollars off because the 500 dollar rebate counted as the other half. This is totally xxxxxxxx because in the purchase agreement was written for 65,500. and the rebate was deducted further down on the contract. So when i showed him the text frombhim ssying that he would sell me the truck at 64,500 he ssid that that already included the rebate. When i told him that was wrong he loooked at me and said "well your getting a good deal regardless" I told him that wasn't the point and thst he needed to honor what he texted me. Which he wouldn't.... So i left the dealership. End of story. I was lied to by Michael and wasted a drive and part of my dsy. Thank you olympia jeep.
Hi John, thank you for your feedback. We will be forwarding your feedback to our Management team at Olympia Jeep. We appreciate your feedback. Thank you – Sara (in customer service)
Awesome service from the entire staff, Will be purchasing all of our future vehicles from them, and we are confident that the service will be just as stellar.
Hello, thank you for taking the time to provide our Olympia Jeep Store your outstanding feedback. We are beyond thrilled to know that working with great staff was transparent, hassle free, and seamless. We hope that you love your 2022 Jeep Wrangler 4xe! We cannot wait to set up your first oil change in our Service Department for that stellar first service visit. Thank you and drive safe - Sara (in customer service)
I was there to do a trade in.
I was there to do a trade in. So I can get larger vehicle. Other dealerships they give me between 8k and 9k for my car and I was hoping to get better deal with Olympia Jeep. But the give me only $1,500 for my car. Of course No. I'm not recommending this dealership to anyone who wants to do trade in.
Hi Yousif, thank you for taking the time to provide us with your feedback. We’re very sorry to hear about your recent experience. We will be forwarding your feedback to our Management team at Olympia Jeep. Thank you - Sara (in customer service)
Michael Perram is the sale guy to find!
Michael Perram is the sale guy to find! Great guy, got us in the right Jeep!
Hey Jen, thank you for your terrific review and for choosing Olympia Jeep! We’re beyond happy to hear that you love your new 2022 Jeep Grand Cherokee L and had a great visit with Michael Perram. We look forward to seeing you again soon in our service department and another outstanding visit! Thank you! - Sara (in customer service)
This type of dealership is what we want. Awesome j
Jeep Olympia is the best place for anyone to go. They have excellent services. best people who are experienced. Ready to assist you to achieve anything you desire.they guided me since the beginning.
Hi Charles, thank you taking the time to provide our Olympia Jeep Store your amazing feedback. We are so very happy to know that working with Rob Borgus was transparent, hassle free, and attentive from beginning to end. We hope that you love your 2021 Jeep Renegade, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)
Always polite accurate and honest never overcharging. I...
Always polite accurate and honest never overcharging. I purchased my Jeep from another dealership, but, I take my Grande Cherokee to Jeep in Olympia. I love my JEEP!
My next Jeep will be purchased with you. Thank You for being a loyal American!
I drove from Central Oregon to Olympia Jeep to pick up a...
I drove from Central Oregon to Olympia Jeep to pick up a 2020 Ford Escape I had purchased based on salesperson disclosure. The end result was that the vehicle had many issues not disclosed; no second key fob, no factory door code for touchpad entry, sound system subwoofer blown out, spare tire tools missing, permanent stain on passengers seat, extreme water spotting on exterior and glass (cost $500 to have it professionally polished out), and a noise coming from rear differential in slow turns.
Hello, we appreciate you taking the time to give us your feedback. Thank you - Sara (in customer service)
The things wrong with this car that were not disclosed and my cost to repair: No second key fob: $78 for fob on eBay, $110 to program. Factory door code missing as Steve in sales pointed out: $110 through Ford to retrieve. Sound system subwoofer blown out (very obvious when sound system in use): $175 from Ford and I installed it. Spare tire tools missing: $53 from Ford to replace. Passenger seat permanently stained: Seat cover on eBay $309.81 not yet purchased. Severe water spotting on exterior and glass: $500 to have polished out. Was not visible when car was picked up because of rain. Noise coming from rear differential in slow speed turns: Very noticeable and not yet addressed. Any questions: Dave Grindstaff 541-420-2385
Thank you for taking the time to supply our Olympia Jeep Store your feedback. Thank you and drive safe. - Sara(in customer service)
No full disclosure.
I bought a 2020 Ford Escape from this dealer based on disclosure over the phone. It turns out there were many thing wrong with this vehicle that were not disclosed.
Hello Dave, thank you for taking the time to supply our Olympia Jeep your feedback. We appreciate the opportunity. Thank you - Sara (in customer service)
I was able to get an appointment on short notice. The...
I was able to get an appointment on short notice. The staff are always very friendly and quick!
Hi Tami, thank you for taking the time to supply our Olympia Jeep Store your great feedback. We are so thrilled to know that we were able to get you in on short notice and received an excellent experience. We cannot wait to set up your next visit. Thank you - Sara (n customer service)
I bought an 1989 Wrangler and found out there was a...
I bought an 1989 Wrangler and found out there was a recall on the emergency brake. Called them and they said it had been done, so i explained no it hadn't that the top bracket was broke and the emergency brake is flopping around. I said you don't have to fix it just get me the part I'll buy it and do it myself and they replied we can't do that as its a recall part. So instead they figure is ok for the emergency brake to fail and run over a kid playing behind the jeep in the street. WOW!!!!!!!!!!!!!!
Hello JBR, we at Olympia Jeep appreciate you taking the time to supply us your feedback. We would like the opportunity to address your concerns, and will be reaching back out. Thank you. - Sara (in customer service)
Its simple i need this bracket so my e-brake works and does not pop out bye itself. Its a Jeep Wrangler yj Parking Emergency brake pedal repair bracket mount 87-95. If you copy and paste the following link you will see a picture of it. https://i.ebayimg.com/images/g/JTEAAOSw5eFdbsiy/s-l300.jpg Thanks, for your time James