INFINITI ROSEVILLE

First off, few people like the process of buying a car; least of all me. So, when I needed to replace my beloved, totaled FX35, I got an email from Farmers... insurance car buying program. I found a QX50 which looked too good to be true. Sarah Farinsky called me back soon after my inquiry, and we met the following day. She???s a young woman who looks too young to have gained the breadth of automotive expertise she possesses. She really wanted me to know everything about the car and the test drive was long and informative. Needless to say I was sold; both literally and figuratively. Drove my new car home two hours later and I couldn???t be happier. I would highly recommend this program and specifically, Sarah for your next car purchase. Glad to give a five star rating.

Shawn Pollard and Esther Shamouel made our recent purchase very pleasant! They went the extra mile for us in several different ways! It was a pleasure... doing business with both of them!

My last experience at the Roseville Automall was 15 years ago. I never went back simply because it was a horrible experience that I did not want to repeat.... However Sacramento Infiniti had the car I wanted and I was surprisingly impressed by the entire experience there. Fantastic Job!

BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable... of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)

We lost our cars in the Camp Fire and so we had to buy several new cars. We went to several dealers and the salespeople descended on us like red meat.... That is kind of what you expect from car dealers, but emotionally we were really having a hard time with it. When we went into the Infinity dealership we could not believe the causal, friendly environment there. We were greeted and then left to walk around alone and see what we liked. When we had questions, Steven was right there to answer but he wasn???t dogging us all over the lot. Once we felt like we had found the right car, Steven encouraged us to take our time. What sales person does that? At the other dealers we felt like we were surrounded by hungry salespeople that were pushing what they wanted onto us. Steven was like a family member. The color wanted wasn???t there and Steven happily drove to the Bay Area and picked it up free of charge. When we picked it up, the GPS didn???t work. Steven immediately gave us a loaner and offered to drive our out to us first thing in the morning (2 hours away). It is not just that they took care of us, they made us feel like they were happy to do it. If you want a great buying experience, that is the place to do it!

We worked with Sarah Farinsky and the Costco auto program. Sarah was absolutely wonderful and very knowledgeable about the QX50's features. There was no... pressure and the Costco auto program seems to have gotten us the best price with no hassle. This was a great experience and I would recommend Roseville Infiniti, Costco auto, and Sarah to anyone looking to buy a new car.

This was the easiest car purchase we have ever had. Had an appointment with the sales manager (Steven), he even touched bases with me that morning. Sarah... was assigned to us for the sale and consultant on the car we were interested in. From beginning to end it only took about 2 1/2 hours and that included walking us through the important features and what we might use the most. We couldn't be happier with this dealership. Thank you Steven and Sarah for a great experience. Penny

I can???t say enough about our experience with Sarah. She went above and beyond our expectations. We would highly recommend her. We will definitely work... with her again

Everyone was wonderful to deal with from the start. None of the typical car sales stereotype. I have told many people since the purchase how great the... experience was and would highly recommend them.

I despise car sales reps... I really do so when I searched online for the car I wanted and got several phone calls from pushy sales reps at several local... dealerships, I was turned off. Esther at Roseville Infiniti was the only person who took the time to ask what I like, what I wanted, personal preferences, etc. She followed up regularly, nicely... not pushy. She gave me a few weeks when we had family things we were addressing. She called me to let me know she had the car I'd been looking for in stock and invited me in to drive it. She was GREAT. I gave her my business because she EARNED my business. :-)