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Lithia Toyota of Redding

(1,624 reviews)
Visit Lithia Toyota of Redding
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–6:00pm
Sunday 9:00am–6:00pm Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (530) 999-2603 (530) 999-2603
Used (530) 722-6853 (530) 722-6853
Service (530) 410-6727 (530) 410-6727

Reviews

(1,624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Redding from DealerRater.

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Chris was wonderful to work with answers all my questions

Chris was wonderful to work with answers all my questions and concerns. He went beyond my expectations at a dealership.Aron and Chris were our tag team thank you both for all you do. You went above and beyond for a unique experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your kind words! We're delighted that Chris and Aron made your experience at Lithia Toyota of Redding stand out. We look forward to serving you again in the future!

They were outstandingly kind, explained everything very

They were outstandingly kind, explained everything very well for reassurance, and had us in and out in under 4 hours. Steven Anderson helped us with our vehicle and made it less stressful, was very knowledgeable and good conversationalist. He truly cared about our experience and our happiness when we walked out the door

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your vehicle purchase! Our team is happy to know you enjoyed the customer service and overall car-buying experience provided by Steven. Thank you for being a customer of ours at Lithia Toyota of Redding!

Steven Anderson, an outstanding service received from

Steven Anderson, an outstanding service received from this man, he was about up front as he could be and really enjoyed the experience, first time buyer and really felt relaxed and relief when working with my options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're glad to hear that Steven made your first-time buying experience a relaxed and enjoyable one here at Lithia Toyota of Redding. Thank you for sharing this positive feedback, and we hope you're enjoying your new vehicle!

Danielle was amazing.

Danielle was amazing. Very knowledgeable about the vehicles. Did not feel pressured like so many sales folks will make you feel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience, Stephanie! It's important our customers, like yourself are provided with a friendly, knowledgeable and pressure free sales experience to help you in making the best decision possible. We want our customers to love their vehicle for a lifetime. Thank you for choosing us at Lithia Toyota of Redding and enjoy your miles ahead!

Great Staff.

Great Staff. Prices too high with next to no bargaining. After purchasing, on the web they reduced the price of my truck to almost what I paid. Can’t highly recommend this Dealership. Sorry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick email responses to my inquiry but did not send any

Quick email responses to my inquiry but did not send any interior pics as I had requested originally…there was only 2 exterior pics in the ad in Cars and dealers website the whole time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought (3) new Toyotas for a total of just less than

Bought (3) new Toyotas for a total of just less than $200k. First oil change car #1 the skid plate under the oil drain bolt was left loose and partially came off. Car #2 the front license plate holder had only 1 attached screw and started to fall off and the cargo rack cross bar screws were loose and vibrated loudly. Car #3 first oil change told one to two hours. Now the third hour and I’m told they haven’t started it and it will be another hour. Car#3 it has been 7 plus months and still not able to provide me a second key. We have owned many Toyotas and this above current list of issues will have me try another Toyota dealer in the future!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Lithia Toyota used to be a quality dealership, but no

Lithia Toyota used to be a quality dealership, but no longer. Tried to schedule a service appointment for my Tacoma on-line, but their web site doesn't allow, so I called. Of course, I had to leave a voice mail, which nobody ever returned. Customer service is clearly not a priority.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ahron treated me as a customer with respect and

Ahron treated me as a customer with respect and professionalism. Knew his cars and answered all questions. I would buy another car from him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The salesman didn't even try to get my son a good deal.

The salesman didn't even try to get my son a good deal. My son has a good job, had a $5,000 down payment and all he wanted was payments under 500.00 a month. He doesn't have a lot of credit but has a really good job, but you didn't want to work with him. We will find something, somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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