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Lithia Toyota of Redding

(1,623 reviews)
Visit Lithia Toyota of Redding
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–6:00pm
Sunday 9:00am–6:00pm Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (530) 999-2603 (530) 999-2603
Used (530) 722-6853 (530) 722-6853
Service (530) 410-6727 (530) 410-6727

Reviews

(1,623 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Redding from DealerRater.

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Purchase and Service of our Toyota 4runner

We bought our Toyota 4 Runner new in 2011. We have had it serviced every time at Lithia Toyota in Redding and every time service has been excellent. We love the 4 Runner, it only has 25000 miles on it and will probably be the last vehicle we buy. That's why we will continue to have it serviced at Lithia in Redding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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REVIEW ON SERVICE OF 2012 TOYOTA CAMRY

ALL SERVICE PEOPLE WERE EXCELLENT WHEN I DROVE MY CAR IN THEY IMMEDIATELY WAITED ON ME ASKING ME SEVERAL QUESTIONS, AND TOLD ME WHERE TO SIT. THEY CHECKED THE MILEAGE ON MY CAR AND I TOLD THEM I USUALLY ONLY DROVE AROUND TOWN AND HAD PUT LESS THAN 3,000 MILES ON THE IDOMETER SINCE I HAD IT LAST SERVICED BY THEM IN OCT. OF 2,013. LOIS BAUER-KAY

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil Change

Everyone was helpful with information, answered all my questions and finished my car before my coffee got cold. Loved the service. The waiting area was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Good stuff.

Great car from a great dealership. Myself, and my family, have never gone wrong when purchasing a Toyota, particularly one from a Lithia Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

Wait times a bit long, but efficient. Waiting area comfortable and pastry a nice touch. Service desk courteous, efficient and thorough. Everyone friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Exceptional Service

They quoted some fix it prices and fixed the recall. Great service, all the way around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick

Quick and easy. Mrs Nichols did an amazing sales job and was very knowledgable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfied and no pressure

Mike and Adam were a pleasure to work with. Our sales person Mike was honest, direct, calm and thorough. He made buying a new vehicle a painless and professional process. Adam was very thorough in his explanations of the various options in the final stretch of our paperwork administration.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Best Service EVER

Best service ever. Quick, responsive, alert, courteous, gentle, attentive, respectful and honorable. I was here for service only. Not for buying a new car. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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owner

Came to get my oil changed and tires rotated, even though my service contract has run out, I appreciate the type of service I receive at Lithia Toyota so I continue to come here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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