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Island Honda

(1,841 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

(1,841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Honda from DealerRater.

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Easiest purchase ever

I was looking to purchase a vehicle for our home on Maui. I saw a new Pilot that was exactly what I wanted online and contacted the dealership. Wilson Tadeo responded and was very efficient and helpful. I asked for the sales price of the vehicle and was given a price that I thought was extremely fair and essentially the same price I could buy a similar vehicle for on the mainland. I agreed to the deal and handled all the paperwork by FedEx. When we arrived on Maui all we had to do was drive to the dealership and pick up the vehicle. It was the easiest car purchase I've ever made. Wilson Tadeo was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda CRV

I love my new Honda. Sebastian Gomez is a very nice well spoken young man. He made our experience very comfortable. It was like being with family. We never felt pressure and everything went smooth as silk. We will definitely buy another Honda from here soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome purchase!

Roger was an excellent salesman! We decided on an HR-V and Roger was very professional. Roger made sure that our purchase was smooth and fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Great service, people very nice and helpful. Car returned clean and service done quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1st service appointment

My 2016 Honda Accord Sport sedan hit 6,000 miles and it was time for my first service. My salesman Jeff R. set up an appointment time that was convenient for me and my schedule. Service advisor Jameson made sure i got in and out as quick as possible. They even performed a needed transmission computer service recall that I was unaware I even needed to do. Above and beyond customer service still yet from the sales staff to service advisors. On a side note the waiting room is nice and clean and very comfortable to wait while your vehicle is serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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excellent

I love Honda and the local dealership. This is my forth car from them. Wilson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service manager builds a great team!

A company with this much determination to excel at customer service is worth my repeat business. The service manager is phenomenal and seems to always be looking for ways to improve service. You can't help but become loyal when treated so well! I return for all service needs, whether as simple as an oil change, regular maintenance, or even a battery. We have been coming here since 2002 and are confident we will always get great service and a job well done. Over the years, we have also purchased three vehicles from them and found them easy to work with and very competitive in price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I love Island Honda

Your maintenance service is excellent, the waiting room is very nice. I'm very happy with my Honda Civic & the service maintenance !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Jameson, who works in the service department gives the best customer service. Very friendly, caring and knowledgeable. Always goes the extra mile. As a business owner myself, I would be thrilled to have someone like Jameson working for me. He truly cares about his customers. I had a wedding that day and he made sure to get me out so I could get back to Lahaina in time for the wedding. thank you Jameson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Honda HRV

I had an exceptionally well time buying my first brand new car at the Island Honda dealership in Kahului! Chris Ige was so helpful and is an exceptionally well worker! Johnny was very friendly and helpful as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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