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Island Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,841 reviews)
Visit Island Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Honda from DealerRater.

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Island Honda Service

Island Honda always provides friendly, fast, and courteous service to their customers. They take great care of their customers, so the customers keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always efficient and professional

Easy to schedule service on line at a time of my convenience. It was just basic service, so it didn't take long. Check in and check out was quick. All information I needed was addressed. Waiting area and check out area clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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In need of a car

My husband's car broke down three weeks before we purchased my new car. So he was taking me to work and borrowing mine (Hassle). Julies went above and beyond to help us get the car we needed and at a price I could afford. He made everything work out for us along with his manager. I really appreciated all their help, especially since I never thought I would own such a luxury vehicle. I was also very appreciative of Julies walking up to us at the car lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Friendly salesperson, no pressure

I liked the fact that the salesmen (Wilson) was very friendly and there was no pressure. I also liked that he showed me how to set up the bluetooth and told me I could come in any time if I had any questions. I came late the day I was picking up my car and he was going to put the roof rack on himself. I persuaded him to see if the service dept. could do it and they did. I felt comfortable with him.He is a genuinely nice young man. The loan person Anthony was also very nice. i changed my mind on the extended warranty and was able to cancel. He did a good job explaining all the financial details to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought used car from Island Honda.

Wide selection of used cars. I trust the Honda cars. Dealer was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honda Service

I have always received good service in the service department. Though, I do miss some of the Service Advisors who use to work there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The recall service was as great as the CRV itself!

Nell in the service department promised the recall repair would take no more than an hour instead of the 2 hours called for in the re-call notice, and then she called me 30 minutes later to notify me that the work was done. That is SERVICE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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i dont know

customer service was excellent and staff was very informative and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Our purchase

We had a great experience buying at Island Honda. It was one of the best car buying experiences that I've ever had. They were more than fair with the value of our trade in and our sales person was phenomenal. If you need a used car ask for Dietrich Riley. He was awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Air bag recall

Faster than expected.waited a dealership in nice waiting area with refreshments and television. Everything working fine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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