Reviews
Great service
It was very straight forward and hassle free. Very friendly staff and took the time to ask what we were looking for. Ultimately made my decision to buy from Islanda Honda rather than another competitor because the experience was so pleasant. Thank John and Sebastian!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from <STAFFER NAME> and the rest of the Island Honda team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Regards, Island Honda Team
Survey
Everything was great and your team is doing an amazing job. Keep up the good work. HEUI IS ALWAYS AMAZING!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Island Honda Team
Excellent experience
Casi is excellent! She is very knowledgeable about the vehicles. Very friendly. She helped me purchase a vehicle remotely, using Facetime. She picked me up at the airport in my new vehicle. She kept the paperwork as pain free as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this review, Shelley. We really appreciate you leaving us your input. We are very pleased to hear that <STAFFER FIRST NAME/S> could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new <CAR MAKE/MODEL>. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Regards, Island Honda Team
Lease to Purchase Experience (Honda CRV)
Returned our CRV leased vehicle and opted to buy it. Great customer service (Chelsea & Gabriel). Friendly and accommodating. Excellent follow up. Couldn’t be more pleased!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Island Honda Team
Thank you Melissa ☺️ she’s AMAZING went above and beyond
Thank you Melissa ☺️ she’s AMAZING went above and beyond to help me in every way she possibly could. Her customer service is outstanding. I’d highly recommend Melissa Barauidan 💯 Extremely satisfied. I love my Prius.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Island Honda Team
Fast and efficient service
Fast and efficient service, the staff was very Patient and helpful. I Felt confident about my car maintenance. Excellent job
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dawn, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Island Honda provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Regards, Island Honda Team
Island Honda Is Great!
Prompt, courteous service. Took my car in for an oil change, 1 hour later it was completed. This has been consistent for the past 3 years that I've taken my CRV in for servicing. Car dealerships should understand that what happens "after" you purchase a car from them is critical in determining where you buy from next. Island Honda has my business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rodney, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Take care and have a great day. Regards, Island Honda Team
Island Honda Service Dept.
Service rep was very helpful. She even very gently directed me where to look after I enquirered about discounts that were eligible for oil change. The discount had already been taken. My mistake..Took a bit long, but I had two recall items that needed attention and I had requested tire rotation and wheel balancing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Island Honda Team
Maui Service
The employees are friendly & they explain things to you. Also the person who returns calls is great, score we left messages no one returns calls.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Review of Island Honda's Service
The young lady who assisted me was friendly, helpful and informative. I will say that all of my service needs provided by Island Honda have always been great. The thing I appreciate the most is there is never any effort to sell additional services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. Regards, Island Honda Team