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2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

(1,841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Honda from DealerRater.

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Lincoln Seto was an accommodating and knowledgeable...

Lincoln Seto was an accommodating and knowledgeable salesman who led me in the right direction for finding my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! We really appreciate your business. Regards, Island Honda Team

Great service and personal touch.

appreciate the willingness to meet me on needs. Julius Carlos is easy to work with and understands what I needed to get the deal closed. It feels fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Island Honda Team

Another successful experience with Melissa and Island

Another successful experience with Melissa and Island Honda! Car shopping stresses me out because there is so much to consider. Is the price right for me, does it fit my needs, will it be able to fit my family needs? Well, Melissa managed to take all that stress away and helped us find the perfect SUV…AGAIN! In addition to her exceptional customer service, she made us feel at home and exudes the true meaning of Aloha! Thank you Melissa for your dedication and commitment to helping us find our new Honda Passport!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this review, gmanoa. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Regards, Island Honda Team

Awesome

1)Ease of appointments -sometimes it was impossible to speak w an agent tho 2)Clear communication 3)Pleasant environment w clean restrooms, comfortable seating w drinks and tv

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Island Honda Team

Great Service, Clean Facility

Friendly and knowledgeable customer service. Comfortable waiting area. Very clean facility. Great car repair service; Proactive identifying problems and issues to resolve/repair on current or future visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Regards, Island Honda Team

Great service

Excellent service from the moment I arrived, appreciate your workers! I found the tires i needed at your place. The wait for getting two new tires installed was only 90 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Regards, Island Honda Team

Sales

Our salesman Chaz. He was professional and attentive to our needs. Genuinely worked to earn our business. The way car buying should be, always

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Regards, Island Honda Team

Great service

The staff was friendly, pleasant and very helpful. We are very satisfied with our vehicle purchase. Will definitely recommend Honda to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Priscilla, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Island Honda satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Regards, Island Honda Team

Great Service

I was a walk in and had great service from the start. I requested they check my car because I thought I might have a leak. Also, I got routine maintenance I needed done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Island Honda Team

They were very efficient and very friendly. They made you...

They were very efficient and very friendly. They made you feel like they really wanted your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Regards, Island Honda Team