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BMW of Honolulu

(498 reviews)
Visit BMW of Honolulu
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 10:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–10:00pm
Tuesday 8:30am–7:00pm 7:00am–10:00pm
Wednesday 8:30am–7:00pm 7:00am–10:00pm
Thursday 8:30am–7:00pm 7:00am–10:00pm
Friday 8:30am–7:00pm 7:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 10:00am–5:00pm Closed
New (866) 653-7057 (866) 653-7057
Used (866) 360-5415 (866) 360-5415
Service (866) 360-7401 (866) 360-7401

Inventory

See all 152 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2005.
BMW of Honolulu

Welcome and thank you for visiting the cars.com dealer profile of BMW of Honolulu. Our goal is to provide every person in our showroom the same excellent customer service and helps keep the spirit of aloha alive and puts a smile on every drivers face that cruises around Oahu in a BMW vehicle. Our online inventory is updated frequently to accurately reflect the cars we have available on our lot. Whether it's a new or pre-owned BMW or any other make and model we may have contact us online or come down to the showroom for a test drive if you see the car that should be yours.
Please call for Cars.com exclusive ePrice!

Service center

Phone number (866) 360-7401

Service hours

Monday
7:00am–10:00pm
Tuesday
7:00am–10:00pm
Wednesday
7:00am–10:00pm
Thursday
7:00am–10:00pm
Friday
7:00am–10:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My sales person gets 10 stars, she was great.

My sales person gets 10 stars, she was great. But the initial offer I got on my car (days before coming in when I saw the used car I wanted advertised) gets the place a 1 star (the offer was SEVEN THOUSAND) less than that of the dealer across the street, and it was even a BMW that I’d brought to them exclusively for service. I’d recommend my salesperson, but not the dealership.

My sales person gets 10 stars, she was great.

My sales person gets 10 stars, she was great. But the initial offer I got on my car (days before coming in when I saw the used car I wanted advertised) gets the place a 1 star (the offer was SEVEN THOUSAND) less than that of the dealer across the street, and it was even a BMW that I’d brought to them exclusively for service. I’d recommend my salesperson, but not the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Extremely impressed with the professionalism of my sales

Extremely impressed with the professionalism of my sales person Samaria. She helped make the purchase of my vehicle easy and insured and pleasant negotiation.

Extremely impressed with the professionalism of my sales

Extremely impressed with the professionalism of my sales person Samaria. She helped make the purchase of my vehicle easy and insured and pleasant negotiation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The team was friendly and great to work with.

The team was friendly and great to work with. Chris Pak really came through on getting me the vehicle I was looking for!

The team was friendly and great to work with.

The team was friendly and great to work with. Chris Pak really came through on getting me the vehicle I was looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The dealership is fine, the Salesperson Doug which is not

The dealership is fine, the Salesperson Doug which is not helpful. I came next day to bring back documents for his attention, I told him I am in my way and he pointed that he is with customer. When I reached the dealership I called again to ask him to pickup the documents and make sure all the information is accurate. He declined to come out because it's raining , I waited half an hour. In the end I walked in and helped by other salesman his name is Tom very nice person. Doug was doing the same working multiple customers and zI did accommodate. But his not willing to give me a minute of his precious time to oversee the documents, look even a world of apology this person shouldn't be in the business of customer service. All is about himself which is fine but don't forget I paid your commission Doug. This culture of arrogance has to stop.

The dealership is fine, the Salesperson Doug which is not

The dealership is fine, the Salesperson Doug which is not helpful. I came next day to bring back documents for his attention, I told him I am in my way and he pointed that he is with customer. When I reached the dealership I called again to ask him to pickup the documents and make sure all the information is accurate. He declined to come out because it's raining , I waited half an hour. In the end I walked in and helped by other salesman his name is Tom very nice person. Doug was doing the same working multiple customers and zI did accommodate. But his not willing to give me a minute of his precious time to oversee the documents, look even a world of apology this person shouldn't be in the business of customer service. All is about himself which is fine but don't forget I paid your commission Doug. This culture of arrogance has to stop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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Excellent experience overall in purchasing a used vehicle

Excellent experience overall in purchasing a used vehicle and highly recommended. Very professional, friendly, and never felt pressured to make the purchase. Brett, especially, went above and beyond. Would say this is the best experience I've had at a dealership .

Excellent experience overall in purchasing a used vehicle

Excellent experience overall in purchasing a used vehicle and highly recommended. Very professional, friendly, and never felt pressured to make the purchase. Brett, especially, went above and beyond. Would say this is the best experience I've had at a dealership .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone is very friendly, professional and helpful.

Everyone is very friendly, professional and helpful. They will try to work or accommodate your requests.

Everyone is very friendly, professional and helpful.

Everyone is very friendly, professional and helpful. They will try to work or accommodate your requests.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Outstanding team of solid professionals who deliver a

Outstanding team of solid professionals who deliver a great product at a vary fair price! I am very happy with my used car and delighted by the option to extend warranties for three years. Hats off to the detailing team who brought my 2018 back to its glory days!

Outstanding team of solid professionals who deliver a

Outstanding team of solid professionals who deliver a great product at a vary fair price! I am very happy with my used car and delighted by the option to extend warranties for three years. Hats off to the detailing team who brought my 2018 back to its glory days!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My wife needed a new car and the prospect of shopping,

My wife needed a new car and the prospect of shopping, researching and navigating through dealerships was very unappealing. Fortunately, the people at Honolulu BMW make it very pleasant. Samaria was professional and patient when she accommodated me with multiple test drives with various car. Thanks Jacob for working with me to give my wife her dream car. Overall, it was a pleasant and productive experience and I highly recommend this team.

My wife needed a new car and the prospect of shopping,

My wife needed a new car and the prospect of shopping, researching and navigating through dealerships was very unappealing. Fortunately, the people at Honolulu BMW make it very pleasant. Samaria was professional and patient when she accommodated me with multiple test drives with various car. Thanks Jacob for working with me to give my wife her dream car. Overall, it was a pleasant and productive experience and I highly recommend this team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good experience Sam is very good & talent sale person,all

Good experience Sam is very good & talent sale person,all the people working there are very good

Good experience Sam is very good & talent sale person,all

Good experience Sam is very good & talent sale person,all the people working there are very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Scheduling was easy.

Scheduling was easy. Was seen right away when I checked in. Super clean waiting room and great communication as to cost and services needed

Scheduling was easy.

Scheduling was easy. Was seen right away when I checked in. Super clean waiting room and great communication as to cost and services needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 498 reviews