Reviews
I never received any phone calls to update me about my truck. I had to keep calling and every time I called I was told it was going to take longer. They first estimated a day, then 2 days and I finally got my truck back 3 1/2 days later
I never received any phone calls to update me about my truck. I had to keep calling and every time I called I was told it was going to take longer. They first estimated a day, then 2 days and I finally got my truck back 3 1/2 days later
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and helpful. Definitely will do my business at Carr Chevrolet. Great and friendly service
Very friendly and helpful. Definitely will do my business at Carr Chevrolet. Great and friendly service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team provided friendly and helpful service. We’re glad your Chevrolet experience was positive. Thank you for your business, and we look forward to assisting you again.
Every time I come in, they explain what I needed and get me in and out when they say it's all good
Every time I come in, they explain what I needed and get me in and out when they say it's all good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you noting that our team clearly explains the needed work and completes service as promised. It’s great to know we’ve kept you moving efficiently each visit. Thank you for trusting us with your Chevrolet, and we look forward to your next appointment.
No surprises and excellent service at a fair price.. Will return for service in the future.
No surprises and excellent service at a fair price.. Will return for service in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you mentioning the straightforward pricing and excellent service. It’s great to know your Chevrolet service went smoothly. We look forward to taking care of your vehicle again whenever you need us.
They listen and care about my car. They were able to answer all my questions
They listen and care about my car. They were able to answer all my questions
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our service team listened closely and answered all your questions about your Equinox. We look forward to helping you with any future Chevrolet service needs.
Irving was attentive, timely, kept me informed and addressed everything the first time . Thank you
Irving was attentive, timely, kept me informed and addressed everything the first time . Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased to hear our service team kept you informed and addressed everything promptly on your Chevrolet Equinox EV. Thank you for choosing Chevrolet.
I was happy to get the recall done. Thanks.?? Waiting area coffee and TV available.
I was happy to get the recall done. Thanks.?? Waiting area coffee and TV available.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Handling your Chevrolet Bolt EV recall and ensuring a comfortable wait was a pleasure. We’re glad you enjoyed the coffee and TV in the waiting area. Thank you for the five-star review.
Mike did a great job preparing some damage to my vehicle. This is the second time he has worked on my car. The work he and his crew did was perfect. I love CARR.
Mike did a great job preparing some damage to my vehicle. This is the second time he has worked on my car. The work he and his crew did was perfect. I love CARR.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for entrusting us with your Subaru Outback again. We’re pleased the repair work met your expectations and appreciate your continued confidence in our team. We look forward to helping you with any future service needs.
I made an appointment to change my oil on Saturday at 2 o?clock. When I got there, they told me it would be an hour and a half before they could get to my vehicle. They were able to get me in earlier and I appreciate his efforts. I have a problem with my backseat, not going down and they were not able to help me. They told me it would be a $200 diagnostic charge and probably $100 to fix it. I called Mike Gallegos and asked for his help but he never got back to me.
I made an appointment to change my oil on Saturday at 2 o?clock. When I got there, they told me it would be an hour and a half before they could get to my vehicle. They were able to get me in earlier and I appreciate his efforts. I have a problem with my backseat, not going down and they were not able to help me. They told me it would be a $200 diagnostic charge and probably $100 to fix it. I called Mike Gallegos and asked for his help but he never got back to me.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is my second Silverado purchased from this dealership — my first was a 2024 and now a 2026. During this most recent purchase, there was some confusion regarding transferring an accessory from my previous truck. While it started as a misunderstanding, Jaime stayed involved, took ownership, and worked with me to reach a fair resolution. He handled it professionally and even personally contributed to ensure it was resolved the right way. I appreciate accountability and customer service, and I’m enjoying the new truck.
This is my second Silverado purchased from this dealership — my first was a 2024 and now a 2026. During this most recent purchase, there was some confusion regarding transferring an accessory from my previous truck. While it started as a misunderstanding, Jaime stayed involved, took ownership, and worked with me to reach a fair resolution. He handled it professionally and even personally contributed to ensure it was resolved the right way. I appreciate accountability and customer service, and I’m enjoying the new truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase