Reviews
Was Great.
Was Great. I had talked with Nick Schubmehl and he hooked me up with Leo Lopez. Experience was good and Leo's information that he had got from Nick was able to take us (Me and my Wife) right to what we were looking for. At that point I was able to tell Leo the options I want and he took it from there. We went hqme and he found what I wanted within a couple days. Came down and signed the papers. Thanks.
Was Great.
Was Great. I had talked with Nick Schubmehl and he hooked me up with Leo Lopez. Experience was good and Leo's information that he had got from Nick was able to take us (Me and my Wife) right to what we were looking for. At that point I was able to tell Leo the options I want and he took it from there. We went hqme and he found what I wanted within a couple days. Came down and signed the papers. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Headache after headache when buying a vehicle from Carr.
Headache after headache when buying a vehicle from Carr. Bought a factory buy-back Bolt recently and the screwed up the cleaning, screwed up the title and registration, screwed up the warranty... It's been 3 months and still trying to sort everything out. Even the vehicle turned out to be suspect. These Bolt buy-backs are supposed to be in great condition with low (20k) miles, but mine was missing all but two of the screws holding on the splash guard, trim that was separated from the bumper, the check engine light turned on the first time I tried to fast charge it, and the brake seized in under 1,000 miles. I thought it would be nice to support an independent dealership instead of giving more cash to Lithia, but after this experience, I may be sticking with larger dealerships in the future.
Headache after headache when buying a vehicle from Carr.
Headache after headache when buying a vehicle from Carr. Bought a factory buy-back Bolt recently and the screwed up the cleaning, screwed up the title and registration, screwed up the warranty... It's been 3 months and still trying to sort everything out. Even the vehicle turned out to be suspect. These Bolt buy-backs are supposed to be in great condition with low (20k) miles, but mine was missing all but two of the screws holding on the splash guard, trim that was separated from the bumper, the check engine light turned on the first time I tried to fast charge it, and the brake seized in under 1,000 miles. I thought it would be nice to support an independent dealership instead of giving more cash to Lithia, but after this experience, I may be sticking with larger dealerships in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Adam and Dave were great.
Adam and Dave were great. They made purchasing a car as easy as possible. I have never had the car buying process be this flawless.
Adam and Dave were great.
Adam and Dave were great. They made purchasing a car as easy as possible. I have never had the car buying process be this flawless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased a new car on the 22nd of Feb.
Purchased a new car on the 22nd of Feb..On the title and registration form the odometer said 5 miles when it was delivered after the car show 2 days later it had 4621 miles on it so obviously not new waiting for them to make it right
Purchased a new car on the 22nd of Feb.
Purchased a new car on the 22nd of Feb..On the title and registration form the odometer said 5 miles when it was delivered after the car show 2 days later it had 4621 miles on it so obviously not new waiting for them to make it right
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great group to deal with, service advisor was ready for
Great group to deal with, service advisor was ready for me, checked in about 10 min. When we picked the car it also took about 10 minutes. Pur car was delivered right to us, this helped as I walk with a cane.
Great group to deal with, service advisor was ready for
Great group to deal with, service advisor was ready for me, checked in about 10 min. When we picked the car it also took about 10 minutes. Pur car was delivered right to us, this helped as I walk with a cane.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I was told that the warranty recall was covered because I
I was told that the warranty recall was covered because I received a letter from GM. Only to be told it was not due to a rebranded title. I was charged $200 for nothing. This practice is unfair and deceptive.
I was told that the warranty recall was covered because I
I was told that the warranty recall was covered because I received a letter from GM. Only to be told it was not due to a rebranded title. I was charged $200 for nothing. This practice is unfair and deceptive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It was a great experience.
It was a great experience. they helped me a lot trough all the process making it easier I’m very happy buying my new car in this place.
It was a great experience.
It was a great experience. they helped me a lot trough all the process making it easier I’m very happy buying my new car in this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience looking for and eventually
Excellent experience looking for and eventually purchasing a 2025 Equinox EV. Our search was greatly assisted by salesman Angel Palma. We wanted a very specific set of features so finding inventory was a challenge. the GM website "Build" process was very efficient to explore and choose exactly what vehicle we wanted. The Inventory section showed available vehicles but exact match and very similar. We we able to locate an exact match at a dealer 120 miles away and bought it. At the end of the day, Angel personally drove to that dealer to pick up the car and we were able to pick it up from our local dealer Carr Chevrolet in a day. Very efficient and friendly experience and Angel was a large part of that process.
Excellent experience looking for and eventually
Excellent experience looking for and eventually purchasing a 2025 Equinox EV. Our search was greatly assisted by salesman Angel Palma. We wanted a very specific set of features so finding inventory was a challenge. the GM website "Build" process was very efficient to explore and choose exactly what vehicle we wanted. The Inventory section showed available vehicles but exact match and very similar. We we able to locate an exact match at a dealer 120 miles away and bought it. At the end of the day, Angel personally drove to that dealer to pick up the car and we were able to pick it up from our local dealer Carr Chevrolet in a day. Very efficient and friendly experience and Angel was a large part of that process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Luis was helpful, highly competent, and clear in
Luis was helpful, highly competent, and clear in communication. I look forward to working with him again.
Luis was helpful, highly competent, and clear in
Luis was helpful, highly competent, and clear in communication. I look forward to working with him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Found issue with abs sensor and replaced it.
Found issue with abs sensor and replaced it. Now my car runs great. Excellent services
Found issue with abs sensor and replaced it.
Found issue with abs sensor and replaced it. Now my car runs great. Excellent services
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase