Herzog-Meier Volkswagen Volvo Cars

(4.8) 81 reviews

Dealer on Cars.com since December 2015

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 10:00 AM - 7:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.8
81 lifetime reviews.
  • Exceptional service at Herzogg-Meier

    I had exceptional service from Ayman Achour there. Although from Vancouver, WA I went out of my way to Herzogg-Meier in Beaverton because they took ve...ry good care of me. Ayman even deliver the car to me.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

  • Bad Experience

    Arranged online to look at a car. Got there, sales guy was polite. Drove the car, came back, filled out some paperwork with the understanding if we di...dnt come to an agreement on price they wouldnt pull credit. Didn't come to an agreement. Later found out they pulled credit anyway. Contacted sales guy and dealer got no response. Probably my fault for trusting. Certainly didn't end up being no hassle.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Exceptional Experience

    Our experience with Herzog-Meier couldn’t have been any better. Our salesman (Mike Hamburger) was extremely gracious, patient and knowledgeable. Havin...g purchased a car from Herzog-Meier in the past with a similar experience, we will be back for years to come.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.8

4 lifetime reviews of the Service Department.

  • Ron the Service Manager is fantastic

    Ron the service manager was great. He managed our time and cost expectations from the start. Provide us with a newer Volvo S60 loaner as the service e...xtended overnight. Ron also kept us updated on progress and additional service needs.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Wastes your time w/poor service-unorganized

    No one is accountable. Be prepared for every phone call to review issues, name, phone, etc. Does not seem that any records are kept. Every phone call ...I got passed around to at least 3 people, took up so much of my time for the very simplest issues. Worst experience I have ever had at VW dealer and I have owned VW's since '86. Don't waste your time/energy.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    J.W. - Thank you for the feedback. Clearly we failed to provide an acceptable level of service in this instance, and we are sincerely sorry. We take t...his very seriously and will use these comments to improve the experience for all customers moving forward. Our Service Director, Mike Patrick, would like the opportunity to speak with you directly and resolve this issue. He can be reached at 503-372-3165. Thank you for bringing this concern to our attention.


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Service Pricing

    Car Wash

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 2015

Want an EASY car-buying experience? Only Herzog-Meier puts you in control, with the option to build your entire deal online from the comfort of your own home. Monthly payment, financing approval, interest rates and trade-in value, all determined BEFORE you visit our dealership. No obligation and 100% risk free. Save tons of time with VIRTUAL DEAL at Herzog-Meier.

"You're Better Off Buying In Beaverton!"
Herzog-Meier Volkswagen Volvo Cars
14105 SW Tualatin Valley Hwy Beaverton, OR 97005
New (503) 305-9104
Used (503) 305-9102
Service (503) 305-9108
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