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Today's Hours

Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 8:00 AM - 9:00 PM
Sun 10:00 AM - 7:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.7
809 lifetime reviews. Includes reviews of Gresham Toyota from DealerRater.com
  • Difficult used car buying experience

    Difficult used Toyota buying experience from salesman Kenny Shook. When sales Manager Bill James finally came into the picture, things improved. H...owever, after 4 months, I'm still waiting for 2 parts that were missing and promised with the sale. I can't say this was a easy buying experience.

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    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Cheapest sales games you will ever come across!

    I never write bad reviews for anyone but my experience with this dealership has forced me to do this. DONOT trust them while buying a car. They will t...urn your car buying experience into a horrible and dreadful event like they did for me. I was looking for a brand new 2018 SUV and they sent me the lowest offer via internet sales. The online sales lady named Katie King said "Oh just let us know when you will come in. We can get you any exterior and interior color combination that you want. We are the best here!" I called and confirmed with the dealership that they would indeed arrange for the specific color combination that I wanted and they would honor the online sales offer quoted to me. They even said that they would get a special order placed if needed. JUST COME TO OUR DEALERSHIP!! However when I when I drove down 40 miles to their store and talked to two of the Sales agents - Taylor and Adrian they completely retracted from all the promises they made, including the offer price that I HAD IN MY HAND SENT FROM THEIR DEALERSHIP. They pushed and pushed me to buy the only available vehicle that THEY had in stock. In the end they said, "Katie might have over promised and underachieved!!!!" . ARE YOU KIDDING ME?? Such horrible salesmanship and utter lack of professionalism. I would never set a foot in their dealership again. I ended up ordering a wonderful SUV at much better offer from another dealership in Beaverton who worked with me and had me out of the door in less than two hours with a brand new car that I am so happy to own. STAY away from these lying freaks at Gresham Toyota. Save yourself massive headache and respect your time and go someplace else!!

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    Does not recommend this dealer

  • Highly suspect diagnosis twice in a row.

    6 mo ago my wife took her Lexus in for an oil change. They told her the battery was bad and needed to be replaced. I told her don???t do it, because... the battery was only 1 yr old and had a 5 yr warranty. I had the battery checked at an auto parts store and they said it test perfect. I took the report to Gresham Toyota Service manager and all I got was nonsense from him. THEN, last week, the Lexus Check Engine, VSC OFF and Track warning lights came on. My wife took it to Gresham Toyota Service to have it diagnosed. They reported it was error code p0015, ???camshaft position b timing over-xxxxxxxx bank 1???. That the VVTI gears needed to be replaced, cost would be $2866.35. I researched the code and found nothing indicating that gears would need to be replaced. In fact, symptoms associated with this error code is hard starting & running rough at idle. The car had NONE of these symptoms, it started like new and ran smooth. I Googled the 3 warning light combo and found a YouTube video saying these three lights are almost always associated with gas cap seal. I wiped down the filler neck, put WD40 on the cap seal, put some gas in the tank, restarted the engine..... all 3 warning lights stayed off!!!!!!!!! The only explanation I have is Gresham Toyota service dept is either incompetent or crooked as a dog???s hind leg. Getting screwed over twice in a row can???t be a coincidence.

    Customer Service
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    Not Applicable
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    Not Applicable
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    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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About Our Dealership

Dealer on Cars.com since September 2016


"WOW, That Was Easy!!!"
Gresham Toyota
950 NE Hogan Dr Gresham, OR 97030
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