Reviews
The Gresham Toyota Service Department did an outstanding job to let me know what needed to be done and kept me informed of progress. Chris Rupert acted in a professional and efficient manner. Conrad
The Gresham Toyota Service Department did an outstanding job to let me know what needed to be done and kept me informed of progress. Chris Rupert acted in a professional and efficient manner. Conrad
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Total garbage dealership. The car I bought was covered in scuff marks I had to remove. The list price is not true and they tried to add 4500 dollars in added warranty’s when car had full factory warranty and then added extra protective coatings I did not want or ask for and sought what amounted to a reimbursement. After all this they claimed this price was the real price and claimed the sticker price was a starting point. Financing was even worse. It was a cash transaction so no need to see financing other then another opportunity for the dealership to push more unneeded and unwanted options I had already stated I did not want. The finance manager then stated that I was not entitled to Toyota Care and this was either an incorrect statement based on an assumption or another lie. It was a completely horrible experience.
Total garbage dealership. The car I bought was covered in scuff marks I had to remove. The list price is not true and they tried to add 4500 dollars in added warranty’s when car had full factory warranty and then added extra protective coatings I did not want or ask for and sought what amounted to a reimbursement. After all this they claimed this price was the real price and claimed the sticker price was a starting point. Financing was even worse. It was a cash transaction so no need to see financing other then another opportunity for the dealership to push more unneeded and unwanted options I had already stated I did not want. The finance manager then stated that I was not entitled to Toyota Care and this was either an incorrect statement based on an assumption or another lie. It was a completely horrible experience.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Total garbage dealership. Offered me a joke of an offer on my 2023 used Highlander than jacked up price by 11,000 when listing it. The car I bought was covered in scuff marks I had to remove. The list price is not true and they tried to add 6000 dollars in extras and claimed this number was the real price. The finance manger lied and said I was not entitled to Toyota care in a desperate attempt to sell me an unneeded and unwanted maintenance package. He also informed me this could not be purchased later and this was also a lie. I truly look forward to getting my Toyota survey so I may report this sham company that makes Toyota look bad.
Total garbage dealership. Offered me a joke of an offer on my 2023 used Highlander than jacked up price by 11,000 when listing it. The car I bought was covered in scuff marks I had to remove. The list price is not true and they tried to add 6000 dollars in extras and claimed this number was the real price. The finance manger lied and said I was not entitled to Toyota care in a desperate attempt to sell me an unneeded and unwanted maintenance package. He also informed me this could not be purchased later and this was also a lie. I truly look forward to getting my Toyota survey so I may report this sham company that makes Toyota look bad.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I made an oil change appt for 10:15am and did not get the service done until 1:30 pm.
I made an oil change appt for 10:15am and did not get the service done until 1:30 pm.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall amazing experience. Go in and ask for Georgio, he will make your experience hassle free. At the front desk, Ill is very knowledgeable and helpful. Jennifer in finance will make sure you’re covered. Hands down best service at Gresham Toyota.
Overall amazing experience. Go in and ask for Georgio, he will make your experience hassle free. At the front desk, Ill is very knowledgeable and helpful. Jennifer in finance will make sure you’re covered. Hands down best service at Gresham Toyota.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ali was awesome dealing with as a sales person he was to the point no pressure we had the deal done in no time….Tnanks again Ali my family really appreciated you 🙏🏼🙏🏼
Ali was awesome dealing with as a sales person he was to the point no pressure we had the deal done in no time….Tnanks again Ali my family really appreciated you 🙏🏼🙏🏼
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I feel like a sucker. I bought a new 2026 Corolla because of the warranty.. its nothing but a fake sense of assurance.. 6 months in and the battery fails and they refuse to cover it under warranty. They said they have a machine that instantly tells if the battery is bad.. but still charged me $125 labor to diagnose and $75 to install the battery.. two nuts for $75? Autozone has a better battery warranty than a new Corolla. Autozone honors their 2yr 100% money back warranty.. no questions asked.. I've experienced this. Save yourself $5-7k and buy 3-4 yrs old with 20k-30k miles...not new from a dealer because they will find any excuse and blame you, so they won't honor their warranty. Wasted money. Life's lessons. Never again. Signed - sucker owner of a new Corolla
I feel like a sucker. I bought a new 2026 Corolla because of the warranty.. its nothing but a fake sense of assurance.. 6 months in and the battery fails and they refuse to cover it under warranty. They said they have a machine that instantly tells if the battery is bad.. but still charged me $125 labor to diagnose and $75 to install the battery.. two nuts for $75? Autozone has a better battery warranty than a new Corolla. Autozone honors their 2yr 100% money back warranty.. no questions asked.. I've experienced this. Save yourself $5-7k and buy 3-4 yrs old with 20k-30k miles...not new from a dealer because they will find any excuse and blame you, so they won't honor their warranty. Wasted money. Life's lessons. Never again. Signed - sucker owner of a new Corolla
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I feel like a sucker. I bought a new 2026 Corolla because of the warranty.. its nothing but a fake sense of assurance.. 6 months in and the battery fails and they refuse to cover it under warranty. They said they have a machine that instantly tells if the battery is bad.. but still charged me $125 labor to diagnose and $75 to install the battery.. two nuts for $75? Autozone has a better battery warranty than a new Corolla. Autozone honors their 2yr 100% money back warranty.. no questions asked.. And then the service tech at Gresham Toyoyta handed my keys to me and pointed to two different lots and said my car is out there somewhere.. go hunt fof it...sucker. Save yourself $5-7k and buy 3-4 yrs old with 20k-30k miles...not new from a dealer because they will find any excuse and blame you, so they won't honor their warranty. Wasted money. Life's lessons. Never again. Signed - sucker owner of a new Corolla
I feel like a sucker. I bought a new 2026 Corolla because of the warranty.. its nothing but a fake sense of assurance.. 6 months in and the battery fails and they refuse to cover it under warranty. They said they have a machine that instantly tells if the battery is bad.. but still charged me $125 labor to diagnose and $75 to install the battery.. two nuts for $75? Autozone has a better battery warranty than a new Corolla. Autozone honors their 2yr 100% money back warranty.. no questions asked.. And then the service tech at Gresham Toyoyta handed my keys to me and pointed to two different lots and said my car is out there somewhere.. go hunt fof it...sucker. Save yourself $5-7k and buy 3-4 yrs old with 20k-30k miles...not new from a dealer because they will find any excuse and blame you, so they won't honor their warranty. Wasted money. Life's lessons. Never again. Signed - sucker owner of a new Corolla
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We had the best experience ever with Vitale. He made sure we got exactly what we wanted and got us the best deal he could. Have and would recommend to anyone.
We had the best experience ever with Vitale. He made sure we got exactly what we wanted and got us the best deal he could. Have and would recommend to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Libby! Vitale clearly delivered the exceptional service we strive for. We're thrilled he found you exactly what you wanted at the best possible deal. Your recommendation means everything to us.
We had an excellent experience with Vitaly. He was authentic, knowledgeable, and patient. We are very happy with our purchase. Also our son purchased a car here 17 years ago. He is quite particular, but he was happy with his purchase as well. The interior of the dealership is clean with a lot of comfortable seating and snacks.
We had an excellent experience with Vitaly. He was authentic, knowledgeable, and patient. We are very happy with our purchase. Also our son purchased a car here 17 years ago. He is quite particular, but he was happy with his purchase as well. The interior of the dealership is clean with a lot of comfortable seating and snacks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle and thank you for choosing Gresham Toyota! We truly appreciate your trust and are thrilled to welcome you to our Swickard family. We’re delighted you had an outstanding experience working with Vitaly. Their dedication and expertise are at the heart of what makes our team proud to provide exceptional service. Your feedback helps us continue to raise the bar and ensure every customer feels valued. Thank you again for your business. We wish you many happy miles in your new Prius and look forward to serving you again in the future