Dick Hannah Acura of Portland

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Sales 10:00 AM - 8:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 10:00 AM - 8:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed

Reviews

4.4
180 lifetime reviews. Includes reviews of Dick Hannah Acura of Portland from DealerRater.com
  • Phone numbers do not work!
    October 18, 2017

    Dropped off my Acura the afternoon before my 7:30 am service appointment. I tried to call the dealership the next morning because I decided I did ...


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    Dropped off my Acura the afternoon before my 7:30 am service appointment. I tried to call the dealership the next morning because I decided I did not want to pay $140 for just a diagnostic. I tried using the 2 phone numbers I found online and neither one of the phone numbers were working. Service: 888-674-8405 and Parts: 888-683-3196. The dealership has only 1 phone number, 503-252-2872, which is the main store phone number that opens at 9am. There is no way to reach the service department between 7am - 9am. They need to update their presence online. I was very frustrated when I could not reach them, realizing now I will have to pay the $140. On the positive side, the problem with my car ended up being minor, a broken spark plug and coil. They fixed the problem and it was included in the $140 diagnostic fee. And the service dept representative handled my frustration professionally, however, at the time, I thought that a "I am sorry, our phone calls go thru the main store" was not enough, I felt it should have been a discount since it is their problem that a customer cannot reach their department between 7am-9am in the morning. But, like I said, in my situation I did not have major problems with my car.

    Does recommend this dealer
    Came in for service or repair

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  • Great buying experience!
    August 30, 2017

    The whole staff, from the sales professional to the finance manager were extremely helpful. They made it easy and enjoyable. I would definitely ...


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    The whole staff, from the sales professional to the finance manager were extremely helpful. They made it easy and enjoyable. I would definitely recommend Dick Hannah Acura for an auto purchase!

    Does recommend this dealer

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  • Super Happy!!
    August 22, 2017

    Tony Lockett was a blessing to work with. He made this car buying experience one of the easiest and smoothest I've ever had. He even went over and...


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    Tony Lockett was a blessing to work with. He made this car buying experience one of the easiest and smoothest I've ever had. He even went over and beyond by showing me Car fax reports on 2 other Chargers from other dealerships. He showed me why there price was cheaper then mine and made me feel very comfortable with my decision to purchase my 2014 Dodge Charger SXT through Dick Hannah. I was impressed that he took the time make me feel good about my price and purchase. Hats off to Tony L. I would recommend him to any one looking into purchasing a vehicle to check him out first. He didn't pressure or push me into making a purchase until I felt comfortable with everything. He helped me with understanding all of the features of the car. He offered his time anytime if I ever needed help figuring things out in the car. I love my new car. Love everything about the process of buying it.

    Does recommend this dealer

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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2007

Acura of Portland has become widely known as one of the premier auto dealers in Portland through its steadfast committment to providing superior customer service to every guest who walks through our doors. Furthermore, Acura of Portland's reputation for offering fair prices on every new and used Acura vehicle attracts buyers from well beyond Portland - including nearby Vancouver Acura, Beaverton Acura and Gresham Acura shoppers. At Acura of Portland we are proud of the pervasively positive reputation we have carved out in the Portland region. Visit us today - our dealership is stocked with an extensive inventory of new and used vehicles.

"Portland's favorite spot to get the luxury experience without the luxury price."