Reviews
Very nice and hassel free
We had a nice experience with Fred and he gave us a good price on the first offer. We were able to take our time and go through all the different options in the vehicle to make sure we got exactly what we wanted with our vehicle. He explained everything in great detail and easy enough for us to understand. The finance department was also provided us with all of our options in good detail and no pressure to purchase additional coverage we did not want. Everyone was very helpful and nice.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buy a New Car Could Not be Easier
We were directed to Ourisman through the Costco Car Buying program, but we were familiar already with the dealer, having bought cars from them in the 1990s. First contact was with Daniel, the dealer's Internet guy, and then with John, the sales rep. Both were outstanding, professional, courteous, helpful, and friendly. The Costco program offers a no-haggle pricing system and requires the sales rep to undergo special "Costco customer support" training. I don't think John and Daniel needing the extra training. Great experience all around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I finally have my dream car!
I would like to say that this dealership was very legit. As soon as my husband and I got there, we were greeted by a sales associate that facilitated us to Michell, and he turned out to be great fit for us from the start. Michell was very knowledgable, helpful and had a great personality that blended well with ours, thus making the lengthy process of purchasing a new vehicle easier. At no time did I feel pressured, and Jeff Borakova and Michell worked with my husband and I so that we could get our monthly payments to be where I wanted them. Dina Marshalek assisted in the contract paperwork, and she was very nice as well. Overall, I am extremely satisfied with this dealership and the sales people I worked with personally, are top notch. Thank you again Ourisman team for working with me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience, Great Service from Doug!
Ask for Doug Watson when you come check out the stock, he was awesome and totally leveled with me and helped me out big time. This is my third jeep (previously owned a Grand Cherokee and Liberty) and the Wrangler I bought from Ourisman is by far my favorite. Still keep in touch with Doug and he's always available to answer a question or point me the right direction. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Car Buying Experience
We bought our second Town and Country Van from Ourisman and dealt with Dan Ipes both times. The first time was about 7 years ago. Dan was knowledgeable, helpful and patient even though we took forever to make up our minds and came back to Ourisman twice after looking at vans from other dealers. I highly recommend talking to Dan if you are looking for a van. We looked at both used and new vans and Dan was good with both.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a great experience.
Jason and the staff were friendly and helpful and worked with me to get my deal accomplished. I would definitely come back again. Thanks to all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy Purchase Experience
I purchased my 2015 Dodge Challenger at Ourisman on the recommendation of my credit union.. It was best decision I made. Everything I was promised was delivered and then some.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
My sales rep J.D. was very helpful, he found the Jeep that I would like and shipped it to this location with everything that I wanted included.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love my new Jeep Cheeroke!!!
We came in from another Jeep dealership in the area and Ourisman gave us the deal we wanted at the other dealership that wouldn't. Sherwin Wilson was awesome! Very friendly and informintable. He made our car buying process very easy. I love my Jeep and was able to get exactly what I wanted at the price I wanted at Ourisman. My husband has already informed me we will be coming back for his Jeep Wrangler in a few years. So until then! Many thanks for a A+ expencence.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Experience EVER
At age 55 this was the best expeience at buying a Jeep I have ever had. My salemen Jason Kerr was the best. He searched to find a jeep for me and eneded up going up to PA to find one that had everything I wanted. He delivered on everything he said he would and when he said he would. He and Orisman made the entire process very easy. I would highly recomend the Clarksville Orisman team to anyone looking for a new car, truck or Jeep. We went there with a loan from our credit union with 1.99% intrest rate and they found us a loan with 1.64%. WOW Thank you Jason for everything you did for us.!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car