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Did not feel pressured into making a decision. Noah explained all of the options for purchase. Initially it didn’t look like a deal was going to be done, but a call later things got worked out.
Acura Ron Tonkin service review.
Derrick was great and friendly. Thanks Derrick for clearly explaining the details and also answering all the other questions. Appreciate your the Wi-Fi service too.
Great experience at Ron Tonkin Acura!
I had a very good experience at Ron Tonkin Acura on Canyon Rd in Portland. I setup an appointment for a test drive of the new Acura Integra 2023 model. I spoke with Ernesto. I came in and he was right there waiting for me. He was easy to talk with and he seemed like a genuinely nice guy. I couldn't decide on color so I came back the following day to test the other color they had on the lot. I decided to purchase the car. There was no hard sales tactics during my whole experience. They have a nice office and made the purchase process very easy. The finance guy made all the paperwork go by very quickly. I also sold them my car. Ernesto went out of his way to help setup the new car settings and connect in my phone. He also showed me where I need to go when I bring my car in for service which was nice. The whole process was a very nice experience.
Thank you David! We are greatly appreciative of your wonderful review. AND thank you for your acknowledgement of Ernesto. We are so pleased to have him on our team, Welcome to the Ron Tonkin Acura Family of loyal clients!
Great experience working with Ray
Ray A Was great through the whole process when I pre-order my Integra about five months ago he keep in touch with me the whole process of when my car was built to when it was delivered to the dealership great experience
Thank you for the great Five Star Review, Jaime. Looking forward to seeing you again in our Service Department! Cheers!
Customer-satisfaction-centric service is back!
Amazing service! In a time and age where customers service is non existent, Ron Tonkin service brings hope! Will always service my car here. Take care of your customers and they’ll always be back.
Thank you LD! Appreciate your sparkling Five Star Review! And from our whole team, thank you for being a great client!
I’ve been a customer for years and it never ceases to amaze me, the outstanding customer service - regardless of who I’m working with. In this case, Shelly was my Service Advisor. The moment I arrived, she greeted me at the door with her great smile. I even received a text from Shelly with a video of the technician walking me through his review of my car (filter, tires, etc.)!! Too cool! I anticipated being there for more than an hour but Shelly had me out of there in less than hour. Not to mention, she was so considerate and kind. While I was waiting, the incredible Shawn came over to say hello and ask about the family. As I was leaving, I about tripped over myself when I saw Chad (another amazing and friendly face that used to work in the Service Department) who was standing in the Service area waiting to say bye. I gave a gigantic hug and chatted with him for a few minutes. What an excellent re-hire! Thank you Team Acura for always showing love!
Thanks so much Toc. We are so appreciative of your kind words and acknowledgment of both Shelly and Chad. So proud to have them as part of our Ron Tonkin Acura team. AND we are thrilled to have you as one of our valued and loyal clients. Cheers to you Toc!
Regular Oil Change
My service with Acura has always been excellent. They are very efficient and helpful. I wait in a very comfortable area while my car is being serviced.
Thank you for the Five Star Review Linda! So glad it was an excellent experience. Thank you for being a loyal client. We appreciate you.
Acura purchase and service
Purchased my RSX here in 2002. Still have the car in 2022 and serviced here all these years. Great service and good staff to meet your auto needs.
Thank you for the Five Star Review! The RSX is a great vehicle. So glad we could provide great service to you for many years. Proud to include you as a loyal client.
My contact agent was Ray Armstrong who was absolutely
My contact agent was Ray Armstrong who was absolutely incredible with knowledge and assistantance. I appreciated if I had a question that was new to him that he would find someone who could answer it, The purchase process was smooth and efficient.
Thank you for the Five Star Review! Ray is a great asset to our staff. AND thank you for acknowledging our smooth and efficient sales process! Glad to include you as one of our many happy Ron Tonkin Acura Clients!
I shopped around for a new SUV.
I shopped around for a new SUV. I found Ron Tonkin Acura to be the most professional, courteous and helpful of all of the dealerships I went into. Julian Woods was always ready to spend all the time I needed, but never once used the stereotype car salesman tricks to make me feel pressured to buy. Everyone else that I dealt with were a pleasure to work with.
Thank you for your Five Star Review. I will pass your kind words along to Julian. We work very hard to provide our clients with a comfortable, low stress and friendly experience. Welcome to the Ron Tonkin Acura family of happy clients