Reviews
3 GENERATIONS OF SATISFACTION!
Our family has been a customer of Ron Tonkin Chevrolet for 3 generations! Beginning with a friendly and sincere greeting at the door, we have always felt that we were more than a customer...but an important member of the "Tonkin Family". Whether it is our Chevrolet Tahoe SUV or our 1967 Corvette, the Tonkin Service has always been 1st rate and professional. We would think of going anywhere else! James L. Tumblin
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We appreciate your business!
2018 Camaro sale
The service was as I had hoped for if not better. My salesperson was very motivated, and searched for the needs that I wanted on my request list and they not suggest otherwise which made me feel more committed to giving my business. They were very professional and understood that time was valuable to their customers and were fair to the sale. My experience was a very positive and I would recommend it to my family and friends.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your recommendation! We appreciate your uplifting feedback and kindness.
Richard
Good place will come back great service. People are nice
- Customer service 5.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Richard - Thank you for your review for us and feedback. Looking forward to welcoming you back in the future.
Easy, professional, and relaxed!
I recently bought a 2015 used car from Ron Tonkin Chevrolet. As a woman I greatly appreciated having another woman taking care of me. Lacey is great and really knows and loves cars! If you are female and car shopping on your own, Lacey will get all the information you need without any sales pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Consumer Beware!
They're SNAKES and the reason auto dealerships have a bad reputation. If one must seek their service, regardless of what is stated, READ each line before signing. Also, obtain a second opinion. It was found that their claimed issue was NOT an issue.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear this. I can assure you, there's no snakes here. But I'm sorry you felt like you were taken advantage of; that is never what we hope for anyone to walk away feeling. If there's anything we can do at this point to help your situation, please email me at corporate at care@tonkin.com.
This is the best dealership with a real Superstar!
Dear Tonkin family, My husband and I are very excited to tell you of our experiences at Ron Tonkin Chevrolet at 122nd in Portland! I have a 2014 Chevy Captiva, I work driving for Uber/Lyft so my car running great and safely is of the utmost importance. Over the past nine months besides the regular service check ups that Jeremy in Service suggested I do when I’m suppose to, we have had about four emergencies come up that without the quick and friendly help from Jeremy, this could have been a bad outcome for me and my passengers! I feel he is our friend who cares about us and our needs, everyone there is awesome, but Jeremy is our Superstar and we hope things never change at this dealership, we love it and will continue to have nothing but the best to say about it and Jeremy. I forgot to mention that he goes over and above the call of duty, he came out to the lot to put my brake light in, in a hurry and he stays after hours to get back to us on any questions or concerns we may have! Most sincerely, Terrie and Linn Thompson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best dealer I ever dealt with to buy a car
My wife and I went to the dealer and looked at a Camaro that's what she wanted no hassle she got exactly what she wanted decent interest rate decent payment out of all the car lot dealers in my life that I've dealt with these guys are number one straight up no games everything up front no back-and-forth haggling just good people to deal with I would recommend them to anybody note the two people that I dealt with was Juan and John thank you guys so much for keeping it real.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience with Tonkin2U/Chev
I recently purchased a used car via the Tonkin2U program with Lacey. She is a sales person based out of this location and make the process very easy. She was able to coordinate the pre-approval prior to me coming in and was able to acquire the vehicle that I wanted from a different dealership so that I could test drive it. I ultimately purchased the vehicle for what I thought was a great deal. Lacey has also been helpful after the sale and was available for questions about things such as key replacement after the sale. If you need to a used car, I would highly recommend this dealership as well as the Tonkin2U program if you are always on the move!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Most professional dealership experience I’ve had. Our sales associate Lacey was beyond awesome. Absolutely no pressure to make the sell, and helped entertain my kids(1&5) while in financing. She went above and beyond in my opinion. I would recommend to everyone, especially my family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Services/parts
I cannot begin to state how extremely happy i am with the service provided today for my dad. Katie in service, the service manager and Ron in parts were awesome. I cannot say thank you enough for helping my father who is easily confused with newer technology. He has an oldsmobile intrigue and there are no oldsmobile dealerships around anymore Kelly Walker
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair