Ron Tonkin Chevrolet

They don’t follow through , won’t respond to emails or phone calls, screwed up on paperwork, regret ever buying from them , will never do it again

One of the worst experience I ever had with customer services & dealer ( well excluding Comcast ) , Body shop sent my 2016 c7 to check front parking camera , all they need it to do is to plug it claim the camera esn to the system , car stayed for 2 days for a job takes 10 minutes , the body shop provided their contact to provide updates on the technical challenges they are facing . called left several voice mail for services advisor Jason , never returned a phone call , I got through on 2nd day , he been extremely rude for no reason , said he can only provide updates to the bodyshop , I tried to stay calm and explained I am the owner and I got the contacts from them , and I am just trying to understand what is keeping the car for 2 days , again snarky rude , after failing to understand what is his deal , I requested the body shop to take the car out as is , he update them and say the camera are fault this why they are not working , which translate to they did 0 troubleshooting and let the car sit for 2 days without some one to look at it , Keep in mind we made an appointment before we even went there , so it is not like we crashed in and asked for help , any how car gets out after 2 days , body shop ask a tech with obd port access to reset and initialize the cameras and within 10 minutes it was working , The Tech was not part of their team and came as favor to Thomas from Central Auto Body, LLC , This have been my experience as first time and last time client to them .

I purchased a 2017 Silverado a few days ago and am so thankful for the help that Lacey Butler gave. She made the process easy and fun for my two kiddos who really only wanted dinner. I appreciate that she respected my time considering I drove from Seaside and my husband from Salem to make the purchase.

Our family has been a customer of Ron Tonkin Chevrolet for 3 generations! Beginning with a friendly and sincere greeting at the door, we have always felt that we were more than a customer...but an important member of the "Tonkin Family". Whether it is our Chevrolet Tahoe SUV or our 1967 Corvette, the Tonkin Service has always been 1st rate and professional. We would think of going anywhere else! James L. Tumblin

The service was as I had hoped for if not better. My salesperson was very motivated, and searched for the needs that I wanted on my request list and they not suggest otherwise which made me feel more committed to giving my business. They were very professional and understood that time was valuable to their customers and were fair to the sale. My experience was a very positive and I would recommend it to my family and friends.

Good place will come back great service. People are nice

I recently bought a 2015 used car from Ron Tonkin Chevrolet. As a woman I greatly appreciated having another woman taking care of me. Lacey is great and really knows and loves cars! If you are female and car shopping on your own, Lacey will get all the information you need without any sales pressure.

They're SNAKES and the reason auto dealerships have a bad reputation. If one must seek their service, regardless of what is stated, READ each line before signing. Also, obtain a second opinion. It was found that their claimed issue was NOT an issue.

Dear Tonkin family, My husband and I are very excited to tell you of our experiences at Ron Tonkin Chevrolet at 122nd in Portland! I have a 2014 Chevy Captiva, I work driving for Uber/Lyft so my car running great and safely is of the utmost importance. Over the past nine months besides the regular service check ups that Jeremy in Service suggested I do when I’m suppose to, we have had about four emergencies come up that without the quick and friendly help from Jeremy, this could have been a bad outcome for me and my passengers! I feel he is our friend who cares about us and our needs, everyone there is awesome, but Jeremy is our Superstar and we hope things never change at this dealership, we love it and will continue to have nothing but the best to say about it and Jeremy. I forgot to mention that he goes over and above the call of duty, he came out to the lot to put my brake light in, in a hurry and he stays after hours to get back to us on any questions or concerns we may have! Most sincerely, Terrie and Linn Thompson

My wife and I went to the dealer and looked at a Camaro that's what she wanted no hassle she got exactly what she wanted decent interest rate decent payment out of all the car lot dealers in my life that I've dealt with these guys are number one straight up no games everything up front no back-and-forth haggling just good people to deal with I would recommend them to anybody note the two people that I dealt with was Juan and John thank you guys so much for keeping it real.