Reviews
Excellent service
Michael Xiong helped expedite my car service in a very professional and thorough manner. He explained what needed to be done to my car to assure that my car continued to function without problems, as well as services that were over due and needed to be done today. He was clear in his explanation and made sure all my questions were answered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for visiting us, Mary! We are grateful to hear your kind words about Michael. We'll see you next time!
Maintenance and inspection
My car needed an oil change plus several filters. There was a bad smell that needed to be identified and addressed. They did a good job of looking all around The vehicle and pulling stuff out. They were out of charcoal filter so we had to order one and I have to go back next week to have that put in. He gave me a small discount so that help the overall price. Excellent friendliness and Support in the entire facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear you enjoyed your experience with us, Luvmyrav. We look forward to seeing you again next time!
Bought a new Tacoma
Great staff, Craig was great and wasn’t pushy at all. They didn’t have the exact truck at their dealership but they tracked one down and got it for me within a day
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're always here to help, Josh! Congrats on your new truck. We're so happy Craig and the team could find your dream truck. We'll see you next time!
Craig Doby👍👍👍👍
Vancouver Toyota treated me like complete garbage and I was over trying to purchase a new (to me) vehicle. Craig was kind, knowledgeable, and incredibly helpful from the minute I shook his hand, till the minute I drove away. He wanted to sell me MY car, he wanted to find me MY car. And it was very appreciated... espically after what I had gone through the week prior. I felt no pressure and I didnt feel anxious. He laughed. And joked. And had a good time, the entire time. I don't recall anybody else's name that worked with me.. but they were all GREAT. I will 100% be back in the future and reccomend everybody I know to do the same.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for your kind words about Craig, Genevievemollie! Congrats on your new car! We look forward to seeing you again next time!
men on a mission getting answers I needed!
started with michael in service Dept., led to Jason in finance which led to men shuffling calling and looking to help me... all without a penny leaving my hand or need for a band aide for a"ha you just got screwed" booboo. Thanks so much for all of you taking time to help, keep an eye out for me because as soon as this mess I'm in is over, I will be back with cupcakes and balloons, ha
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jodina! Thanks for your five star review. We enjoyed your visit and look forward to helping you, and of course, cupcakes and balloons. :)
Professional, kind and sincere! 5 stars for Craig!
Craig was over the top nice. We came in and were very picky. He was patient and listened to us, never pressured us, didn't harass us with phone calls. He retook us to another dealership after he was off work and still kept his professional composure. I give him my whole hearted endorsement!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your kind words about Craig, Abkm77! We look forward to seeing you again next time!
A+ For Craig
Craig is the guy, very knowledgeable and helpful. Did not pressure me just gave me the information I needed, the small talk to fill the gap, and I purchased the car I wanted. Would recommend him highly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tony4Craig! Thanks so much for your kind words about Craig and your recommendation. We look forward to seeing you again next time!
Low stress car buy
Craig Doby and the Ron Tonkin team made things so easy and gave us plenty of options buying a car. They really worked with us to stay in budget and still get us a good warrantee. Craig never made us feel pressured to do anything and that felt good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Craig doby is The Guy!
I am a first time buyer and craig made the experience easy and made sure to fully explain everything. The entire experience was great. Craig is highly recommended
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and easy
Craig made everything easy. Took care of us quickly, we were able to get in look at the car we wanted and go home to enjoy our new car. He did a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car