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Power GMC Buick of Salem

(364 reviews)

Reviews

(364 reviews)

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I went to Power Buick looking for a car that was...

I went to Power Buick looking for a car that was advertised on their lot, Ron greeted me right there on the lot and was very pleasant, I told him what I was looking for so he went to find it, the car was at the other Power store across town, so he drove me out to see it and drive it but it just wasn't quite what I was looking for so we went back to the Buick lot and I saw a car that had just came in so we drove that one and I did like it until Ron showed me a excellent Buick LaSabre, they let me drive home to show my wife and she loved it, so we purchased the Buick, they gave us an excellent deal on the car, and the service manager came to see us and welcomed us and said if there was anything that they could do just let them know. We both were treated like we mattered to them and Ron really came to bat to give us the best deal he could. We are very impressed with this dealership and will tell everyone we know if they need a car, go see Power Buick. We will return when we need another vehicle. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you for your time and great salesmanship. I had a...

Thank you for your time and great salesmanship. I had a grate time looking for a vehicle that suits me and my family thank you once again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleased with sales person we dealt...

Very pleased with sales person we dealt with--informative--not pushy. Also, not a lot of haggling about price although we would have liked to have paid less (doesn't everyone!!) Would recommend this dealership and sales person to others.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Staff was helpful in finding the right vehicle for the...

Staff was helpful in finding the right vehicle for the right price. They were friendly and not pushy or overbearing. I would recommend purchasing from this dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Frank Roe provided the most pleasant auto-buying...

Frank Roe provided the most pleasant auto-buying experience we've ever had. He spent weeks looking for just the right vehicle for us - a Ford F250 Super Duty - and when he found it he gave us an unbelievably great price. Not only do I recommend him, I'll never shop for a vehicle anywhere but Power Buick GMC again. Thanks Frank, you rock ;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

THANK YOU !!! To Frank for making this my most enjoyable...

THANK YOU !!! To Frank for making this my most enjoyable car purchase ever. Frank was honest and was willing to wait for the right truck for my needs. Once we found it he was able to help make the transaction 100% smooth and painless. I was in and out of the office in under an hour with my new truck. I love my truck and I am going to tell all my friends about how great Frank was to work with. THANK YOU!!! Denay Love

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Frank was very easy to work with. He found the car we...

Frank was very easy to work with. He found the car we wanted and called us right away. He worked really hard to get us the right price and interest rate. I will go back to Frank for my future car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We thought Mario did a great job assisting us in...

We thought Mario did a great job assisting us in purchasing our 2012 GMC Terrain. The experience was very pleasant. We look forward enjoying our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It has been our experience in the past that purchasing a...

It has been our experience in the past that purchasing a new vehicle is something that is less than a pleasurable experience,having to deal with numberous people and waiting for hours to get the paper work done and finally the keys handed to you.......THAT WAS NOT OUR EXPERIENCE AT POWER BUICK & GMC...Our sales person Mr.Derrick Cooper was very friendly, helpful,courteous and took the time to take us to another dealership to look at a different vehicle,which we ended up buying...Derrick is a salesperson I will be working with in the future,and sugguest to anyone that is looking to purchase a new or used vehicle that you go seek him out..Once again I would like to thank Derrick Cooper for our expierence...... Kurtis & Cynthia Benson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you for s great hassle free and fast service!! ...

Thank you for s great hassle free and fast service!! Frank is great!!! We will continue to use him for all future purchases as well as refer him to our friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.