Skyline Ford

Steven was great, not pushy which I really appreciate when car shopping. Sage was great also, very knowledgeable!

Austin was very attentive with answering our questions. He went above and beyond with questions for the door code and car play. I really enjoyed the transparency and overall help from these guys.

Update: Kurt - Skyline's Sales Manager - called me after the weekend to ask for details of the failed transaction. Ultimately, he offered to honor the original deal and I agreed. Sage handled the final paperwork. Both agreed that the gentlemen I dealt with at the Keizer lot would be talked to. I now have a very nice pickup and I'm happy with it. I stopped by to check out F-150s because I haven’t in a decade or so and I’m considering trading my pickup, which is currently in the body shop. The salesman I talked to, Joey, convinced me they would take my trade with only viewing the truck at the body shop, which they did after a couple days of trying to sell me a particular vehicle. We then went back and forth on terms for a deal for a couple more days until we settled on a deal. Eric, the finance manager at the Keizer dealership, took my personal information and ran my credit. Then, AFTER doing that, informed me that I would be signing all of the papers for the loan, registration, etc., but they would keep possession of the vehicle until they had a second look at my trade AFTER it is done at the body shop so they could decide if they want to go forward with a deal! I got upset and tried to explain to Eric that now I would be locked into a deal that I don’t know for sure will happen and if it doesn’t, I now have a hard pull for a large loan on my credit report, which could cause problems with any future attempt to trade my vehicle. He wasn’t interested in listening. He insisted on talking over me and insisting that he did me some kind of favor because he didn’t charge me a fee for holding a vehicle for a week. I told him I never asked anyone to do that. He kept repeating that this is a very popular vehicle, as if he was trying to motivate me to do business with these unethical xxxxxxxx. Eric still refuses to take any responsibility in the matter. I asked who his direct supervisor is and he gave me the name of some manager at a different dealership. Obviously, he was lying to me, so I called the other dealership and figured out who his supervisor is. I was told he would call me back. He never did. So, now I’m faced with getting someone at the dealership to contact credit reporting agencies and having the hit removed from my history and possibly having to use the DOJ to force them to fix the damage they have caused. I DO NOT RECOMMEND EVER DOING BUSINESS WITH THESE PEOPLE!

They were professional from first phone call to driving away. Manny was so knowledgeable about the cars and patient with every question we had!

The entire experience was minimally stressful. The sales staff provided very welcoming attention to details surrounding the vehicle we were interested in purchasing. They seem highly invested in customer satisfaction and I was told numerous times that they appreciated the business and opportunity to serve. How could a customer ask for anything more?

Happy with the way things went. Eric was pleasant and helpful. Would recommend Skyline to friends and family

Julian made my son’s first car buying experience absolutely amazing. Thanks for being so kind, understanding and thoughtful. Skyline Ford should give this guy a raise!!!

Just got my license and first time I've bought a car and without Julian, it would have not been possible. Love my car!!! Thank you

Austin was amazing when it came to purchasing my car ! Super efficient in helping me purchase a car with everything I wanted and helped make the purchase enjoyable.

Julian was so easy to work with, he really knows the business like the back of his hand. I will be going back to him for all future purchases. Thanks Julian