Reviews
Arturo was great!
Arturo was great! Very responsive and knowledgeable. I felt like the price was fair and the service I received was excellent!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Gavin and the cashier were both prompt, polite and gave
Gavin and the cashier were both prompt, polite and gave great customer service. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Julian was friendly, efficient, and got us through the
Julian was friendly, efficient, and got us through the financing process. He answered all oir questions and made us feel at ease.I 100% recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your recommendation! Thank you for choosing Skyline Ford!
I have used this dealership for service and have also
I have used this dealership for service and have also bought several cars. They have always treated me very well. I have also used the body shop. Excellent work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent! Thank you for choosing Skyline Ford!
Getting a regular oil change is always a pleasant
Getting a regular oil change is always a pleasant experience. The people are friendly, the waiting room is comfortable, and it usually doesn't take very long.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad we could get your oil changed! Thank you for choosing Skyline Ford!
Having to wait 2 weeks just to get a $189 assment is
Having to wait 2 weeks just to get a $189 assment is rediculess. Most dealers would have had me in and out by now. I am wondering if it is worth it to deal with Syline any further.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We hear your concerns and we want to make your visit with us worthy of all 5 stars. Give us a call when you can or shoot an email to jima@skylineforddirect.com so we can work on this with you.
The work done was good and the mechanic that explained
The work done was good and the mechanic that explained about what was done was a nice person. The folks who check you in, behind the glass doors seemed like they were hesitant to help. I got out of my car and went in to the office after waiting for a few minutes to be greeted but wasn't. Maybe I'm just spoiled at the chevy place as they come greet me at my truck, always great customer service when I go get my Tahoe serviced. The two guys sitting in the ac office just didn't seem to care that I was paying for service and would like to feel that my dollar is valued This all on top of being rescheduled from a Tuesday only to have them tell me if been delayed at my scheduled appointment. It was an odd conversation but he claims the computer appointments are faulty
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- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. We're glad to hear that you were satisfied with the work done by our mechanic and appreciated the explanation of the service. However, we're truly sorry that the rest of your visit didn't meet the level of customer service you deserve. Regarding the scheduling issue, we apologize for any confusion or inconvenience caused. We are looking into the concerns you raised about the appointment system and will make adjustments to prevent this from happening again. Your business is important to us, and we appreciate the opportunity to improve. Please feel free to reach out to us directly if you'd like to discuss this further. We hope to have the chance to make your next experience a more positive one.
He was very informative and knowledgeable, I really
He was very informative and knowledgeable, I really appreciated his help and willingness to help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Great customer service.
Great customer service. Mel in service is superior! The dealership cares about the customers. Sales is fantastic too, Wally is the absolute best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford! We are glad to serve you in your sales and service needs.
It’s not often you can say buying a car was a great
It’s not often you can say buying a car was a great experience but I can definitely say I will buy another car with this team. Thank you for being so great to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Right back at ya! Thank you for being so great to work with! Thank you for choosing Skyline Ford!