Reviews
Fantastic group of individuals you all have there at
Fantastic group of individuals you all have there at Skyline Ford. We really enjoy servicing our vehicles at your shop!! Nice people and clean environment.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Always friendly and professional group to work with.
Always friendly and professional group to work with. Work is done as expected so I wouldn't go anywhere else.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Took Truck in left for about 10 days, called for progress
Took Truck in left for about 10 days, called for progress of diagnosis and everytime said we will call you tomorrow. Never called me so I would call at 5:50 pm daily and asked progress on the diagnosis. I went and had my truck towed to another dealer ship and was repaired next day. xxxx poor communications on the service dept. I will be in the market for a new truck this summer and Landmark Ford will be my choice to support, and with a service dept open in the evening. If I owned your dealership I would fire the Service manager and Gavin.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service department was a terrible experience.
Service department was a terrible experience. Car was returned with grease and dirt all over the brand new interior, invoices were incorrect and took calling the gm to get resolution.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Skyline Ford did a great job addressing my warranty
Skyline Ford did a great job addressing my warranty issue. I would definitely recommend them to anyone needing serve on their vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
All repairs on a recall were professionally completed.
All repairs on a recall were professionally completed. Skyline managed shuttle to and fro with ease. Even provided mighty fine coffee options.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Great folks , great service Service has always been great
Great folks , great service Service has always been great as has the sakes staff
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Service was awesome as always at Skyline Ford.
Service was awesome as always at Skyline Ford. They are the best, so friendly and professional!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Gavin missed a promised call back with an ETA for fixing
Gavin missed a promised call back with an ETA for fixing my truck. Normally, no big deal, except last year when I had the fasers replaced and some other work, it took 2-1/2 weeks to start and finish the repairs. The ETA changed several times. Ben was the service tech handing the work last year. Ben only could say that dispatch had the final call. I surmised that mechanical talent was pulled off my repairs twice to work on other vehicles. I don’t know that but that’s what I thought. So, I was happy when, this time, Skyline finished my truck when promised. My faith in Skyline is restored.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Got my car back 3 days earlier than promised and was
Got my car back 3 days earlier than promised and was given a loaner car for the duration.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!