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Meet Brian Merrell

Brian Merrell headshot
Sprinter Brand Manager
(150 reviews)
Industry experience 31 years
Dealership experience 22 years

Reviews

Eli at Salem Mercedes Benz has been awesome.

Eli at Salem Mercedes Benz has been awesome. I’ve purchased 12 Sprinter vans from him over the past 3-4 years. Super easy to work with and always delivers. Eli and Brian are awesome reps of their company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We hear the 13th Sprinter is the best one. Thank you for choosing Mercedes-Benz of Salem!

We bought our sprinter van sight unseen from M-B of Salem

We bought our sprinter van sight unseen from M-B of Salem because we had a plan to have it built into a camper in Portland OR. Eli and Brian were our "point people" at M-B of Salem and they did an awesome job of keeping us informed of the process, getting us updates, and arranging to get the van to the camper van builders. They were totally professional, great communicators, and made the across the country purchase VERY comfortable. I would most HIGHLY recommend Eli and Brian to any future purchaser!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for choosing Mercedes-Benz of Salem! Here's to many great adventures in your new Sprinter!

I bought a couple of cars through the Skyline Mercedes

I bought a couple of cars through the Skyline Mercedes dealership. They were extremely helpful in selecting the car that fit my needs. Very courteous and friendly. My experience was delightful. I highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for choosing Mercedes-Benz of Salem!

Such a wonderful experience!

Such a wonderful experience!! The people were great. I will definitely be purchasing future vehicles from them. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Mercedes-Benz of Salem!

I don't know English very well, so I am writing to you

I don't know English very well, so I am writing to you through Google Translate, my application may not be very correct because of this, but still you are a very good company, I am very pleased that I contacted you, thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for choosing Mercedes-Benz of Salem!

Been going to Salem Mercedes for years.

Been going to Salem Mercedes for years. Service is always prompt and friendly. Went to Wilsonville Mercedes 1 time and had a horrible experience. Evan is fantastic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for choosing Mercedes-Benz of Salem!

Brian gives us great deals and the communication is

Brian gives us great deals and the communication is spot-on. He responds in a timely manner and exceeds expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for choosing Mercedes-Benz of Salem!

Top notch service!

Top notch service! No better dealership to purchase a new Sprinter from. Brian and Eli were a great sales team and the entire staff were awesome! I look forward to working with them again when I need another vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for choosing Mercedes-Benz of Salem!

Very good and smooth process.

Very good and smooth process. Communication was timely and clear. The dealership and all personnel seemed excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for choosing Mercedes-Benz of Salem!

Very nice person and very good service too l so happy to

Very nice person and very good service too l so happy to do business with them happy new year

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Mercedes-Benz of Salem! Enjoy your new Sprinter!