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Dealers  /   Salem, OR  /  Mercedes-Benz of Salem

Mercedes-Benz of Salem

5.0 out of 5 5.0
197 reviews
2405 Commercial St. SE Salem, OR 97302
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 5:30 PM

Mercedes-Benz of Salem Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

Inventory

USED
Not Priced
2001 Mercedes-Benz SLK-Class
  • Exterior Color: Red
  • Transmission: NOT SPECIFIED
  • Drivetrain: RWD
Get a CARFAX Report
USED
$10,984
2010 Lexus RX 450h
  • Transmission: Automatic CVT
  • Drivetrain: AWD
Get a CARFAX Report
USED
$42,989
2018 Acura MDX Sport Hybrid
  • Exterior Color: White
  • Interior Color: Sport
  • Transmission: 7-Speed Automatic with Auto-Shift
  • Drivetrain: AWD
Free CARFAX 1-Owner Report
USED
$8,997
2009 Lexus RX 350
  • Exterior Color: Silver
  • Transmission: 5-Speed Automatic
  • Drivetrain: AWD
Free CARFAX 1-Owner Report
USED
$45,997
2018 Mercedes-Benz GLE 350
  • Exterior Color: Selenitegrey
  • Interior Color: Espresso Brown
  • Transmission: 7-Speed Automatic
  • Drivetrain: AWD
Free CARFAX 1-Owner Report
USED
$75,997
2016 Mercedes-Benz S-Class

GOOD DEAL

flame-solid

HOT CAR

  • Exterior Color: White
  • Transmission: 7-Speed Automatic
  • Drivetrain: AWD
Free CARFAX Report

Our Employees

5.0 out of 5
(5.0) 22 reviews

Abel Cardona

Certified Sales & Leasing Consultant
5.0 out of 5
(5.0) 40 reviews

Mike Harder

General Sales Manager
5.0 out of 5
(5.0) 21 reviews

Don Post

Mercedes Service Advisor
5.0 out of 5
(5.0) 14 reviews

Ingrid Wik

Certified Sales & Leasing Consultant
5.0 out of 5
(5.0) 13 reviews

Klaus Laetsch

Certified Sales & Leasing Consultant
5.0 out of 5
(5.0) 9 reviews

Joshua Larson

Service Coordinator
5.0 out of 5
(5.0) 51 reviews

Brian Merrell

Sprinter Brand Manager
5.0 out of 5
(5.0) 10 reviews

Cyndy Patterson

Sales Consultant
5.0 out of 5
(5.0) 6 reviews

David Mohr

Sprinter Service Advisor
4.8 out of 5
(4.8) 7 reviews

George Kirschner

Certified Sales & Leasing Consultant

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since October 1999

Welcome to Mercedes-Benz of Salem, we are proud of our Dealership, and the opportunity to be involved with the Mercedes

...

-Benz Corporation. Mercedes-Benz automobiles are amongst the finest luxury vehicles on the roads today, and we are happy to share that experience with are valued customers. Donofrio Dealerships have been serving Salem, and the Willamette Valley since 1962. Donofrio's Acura of Salem, has been in business since 1989 and has been going strong for the last 20 years.

"Mercedes-Benz of Salem - Northwest's Oldest Family Owned Mercedes-Benz Dealership"

Photos & Videos

2
Photos

Reviews

5.0 out of 5 5.0
197 lifetime reviews. Includes reviews of Mercedes-Benz of Salem from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews new vehicle purchase friendly staff service great happy customer great service time to explain helpful and knowledgeable customer service time new purchase new easy process recommend purchase new van
All Reviews new vehicle purchase friendly staff service great happy customer great service time to explain helpful and knowledgeable customer service
All Reviews new vehicle purchase friendly staff service great happy customer great service time to explain helpful and knowledgeable customer service time new purchase new easy process recommend purchase new van
  • 5.0 out of 5
    Best dealership in Oregon!
    by Vahan from DealerRater.com
    September 10, 2019

    Very happy with the car buying experience provided by Abel and Mike. I've been getting cars at this dealership for years and continue to be astounded by... the level of service. Highly recommended!

    5.0 out of 5
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews
    Mike Harder

    General Sales Manager

    (5.0) 40 reviews
  • 5.0 out of 5
    Great dealership
    by Cathyl from DealerRater.com
    September 10, 2019

    Everyone at the dealership went out of their way to ensure we understood our new car, but Abel even met us on his day off because we had an emergency... trip to make a couple of days after we bought the car.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great review! We appreciate your business. We hope to meet with you again!

    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews
  • 5.0 out of 5
    Best customer service
    by Alina from DealerRater.com
    September 5, 2019

    I couldn't be more satisfied with the service Abel provided. We purchased a car though him and would highly recommend him to anyone. Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great recommendation! We appreciate your kind words.

    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews
  • 5.0 out of 5
    Excellent Experience
    by Augie2018 from DealerRater.com
    September 5, 2019

    Abel and Mike were great to work with, they made me feel very valued as a customer. This is my second lease, the team made it easy and was very considerate... of my time! I'll be back again

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We do what we can to make every part of your experience feel like a valued one. Thank you for choosing us to work with.

    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews
    Mike Harder

    General Sales Manager

    (5.0) 40 reviews
    Don Post

    Mercedes Service Advisor

    (5.0) 21 reviews
  • 5.0 out of 5
    Great Experience
    by JoJo090284 from DealerRater.com
    September 5, 2019

    I wasn't initially planning on buying a Mercedes, I just wanted to test drive one. However after the test drive I had to buy one. The SUV is quiet and... comfortable and the whole experience at the dealership was wonderfully smooth and easy. I would highly recommend purchasing your Mercedes at this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive to provide that smooth and easy response every time! Thank you for choosing us for your purchase.

    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews
  • 5.0 out of 5
    EXCELLENT STAFF!!!
    by MiloBadilo82 from DealerRater.com
    September 4, 2019

    We highly recommend this location. Abel and the rest of the staff were polite, knowledgeable and willing to listen. We didn't feel pressured to get into... something we didn't want or didn't need. They heard us. Abel went above and beyond to make this a rewarding experience. We will be repeat customers for life. Wonderful experience! Thank you Mercedes-Benz of Salem! Many thanks!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We always appreciate kind words from customers like you! Thank you for this great review and we hope to see you again soon!

    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews
    Mike Harder

    General Sales Manager

    (5.0) 40 reviews
  • 5.0 out of 5
    Servicing Your Vehicle
    by Carol12345 from DealerRater.com
    August 30, 2019

    EXCELLENT SERVICE! 100% RECOMMENDED I have always had great experiences at this dealership. The sales team has been honest, friendly and down to earth.... Have purchased three vehicles. Of note, is the service center.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so happy you left this recommendation! Thank you for choosing us for your business!

    Worked with:
    Don Post

    Mercedes Service Advisor

    (5.0) 21 reviews
    Klaus Laetsch

    Certified Sales & Leasing Consultant

    (5.0) 13 reviews
  • 5.0 out of 5
    Abel was knowledgeable and listened to what we wanted
    by Sanberg from DealerRater.com
    August 25, 2019

    What a great experience! We went into the dealership with a plan. We thought we knew what we wanted. Able was knowledgeable, patient and listened to... our needs. He provided us multiple options, offering us cars that we hadn't thought of. So thankful as we bought a car that if he hadn't have said anything we wouldn't have known about it. We drove 6 different models before making a decision. Able was low pressure; the decision was ours to make. His goal was to provide information. We would totally buy from him again! 5 stars all the way!!!!!! Absolutely love the car that we took home! I want to make a shout out for Diego, he is such a hard worker and made our car look amazing! Mercedes of Salem is fortunate to have him! You go Diego! You're a Rockstar!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're always happy to provide that low pressure experience to our customers. Thank you for the 5-star review. Diego IS a rockstar!

    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews
  • 5.0 out of 5
    Great people to work with!
    by Happy from DealerRater.com
    August 24, 2019

    We have always had great experiences at this dealership. The sales team has been honest, friendly and down to earth. Have purchased four new cars from... here and have always been treated right.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We want to thank you for your continued business and for this excellent review! We'll be thrilled to work with you on the fifth vehicle.

    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews
    Mike Harder

    General Sales Manager

    (5.0) 40 reviews
    Bernardo Gutierrez

    Certified Sales & Leasing Consultant

    (5.0) 5 reviews
  • 5.0 out of 5
    SALES DID A GREAT JOB
    by S//Ingrid from DealerRater.com
    August 22, 2019

    Just would like to take a minute to let other people know how friendly your Sales staff was. And how easy they were to work with. In the future I will... send other people you way. Once again thank you.

    Not Applicable
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    Not Applicable
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kinds words. We try be as friendly as we can be! Thank you for choosing to work with us.

    Worked with:
    Ingrid Wik

    Certified Sales & Leasing Consultant

    (5.0) 14 reviews
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