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Mercedes-Benz of Salem

4.9 out of 5 4.9
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 5:30 PM

Mercedes-Benz of Salem Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 1999

Welcome to Mercedes-Benz of Salem, we are proud of our Dealership, and the opportunity to be involved with the Mercedes

...

-Benz Corporation. Mercedes-Benz automobiles are amongst the finest luxury vehicles on the roads today, and we are happy to share that experience with are valued customers. Donofrio Dealerships have been serving Salem, and the Willamette Valley since 1962. Donofrio's Acura of Salem, has been in business since 1989 and has been going strong for the last 20 years.

"Mercedes-Benz of Salem - Northwest's Oldest Family Owned Mercedes-Benz Dealership"

Reviews

4.9 out of 5 4.9
270 lifetime reviews. Includes reviews of Mercedes-Benz of Salem from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 25, 2020

    Eli was very helpful for the purchase of our companies newest Sprinter. We even referred over a friend and he was happy too. Would recommend again.

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    Worked with:
    Eli Guevara

    Sprinter Sales

    (5.0) 11 reviews

  • 5.0 out of 5
    November 10, 2020

    Abel was a total pro while we worked with him, and made the entire process SO easy to get into a brand new Mercedes Benz!

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    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 53 reviews

  • 5.0 out of 5
    November 3, 2020

    Thank you! Very professional and knowledgeable about his job. Amazing customer service. Mike goes out of his way to make you feel comfortable with your... purchase.

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    Worked with:
    Mike Harder

    General Sales Manager

    (5.0) 63 reviews

  • 2.0 out of 5
    October 26, 2020

    I've had new cars for years - I'm over 70 - I've had BMW, Mazda, and more. Generally, servicing on a new car is pretty much covered under warranty - with... the BMW's (2 I've had) - I didn't spend a dime on service for the warranty period - 30,000 miles. This time around, I bought a Mercedes. I liked the car (still do), but the deal I got from them was ... so-so. But my surprise came at the first service call - I was shocked that it was over $200. just a routine oil change, really. Then the 2nd came along - just under a year from purchase - again, just routine service - no repairs or problems - over $400!!!! I like the car, but I'm really feeling screwed by this dealership. So... Warning - if you're used to minimal service charges, as I was - beware. This 'feature' was NOT Explained when I bought the car. And it's a shame, because I really like the car... but... never again. In less than a year, I've spent nearly $700 on a couple of oil changes... It's ridiculous.

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    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Salem

    Jake we'd love to hear more from you on your experience with us. Give our Service Manager a call when you can at (503)585-1231.


    Worked with:
    Don Post

    Mercedes Service Advisor

    (4.9) 28 reviews

  • 5.0 out of 5
    October 24, 2020

    We had an excellent experience here. It was our first leased car and our first Mercedes-Benz. Cyndy answered all of our questions and went above and beyond... to make sure our experience was seamless. 10/10 will be coming back for our next vehicle.

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    Does recommend this dealer
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    Worked with:
    Cyndy Patterson

    Sales Consultant

    (5.0) 28 reviews

  • 5.0 out of 5
    October 24, 2020

    These guys are the best! Super responsive and great attitude. Unbelievable customer service I will definitely do a deal with Abel again. Five stars for... the dealership!!

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    Does recommend this dealer
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    Mercedes-Benz of Salem

    We try to keep things at those super and unbelievable levels where we can. Thank you for working with us.


    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 53 reviews

  • 5.0 out of 5
    October 23, 2020

    Cindy was a joy to work with! She found us the perfect new Mercedes, went beyond and above in what were complicated circumstances, was always extremely... responsive to any queries and we are THRILLED with the vehicle. We cycle out of cars quickly and are so pleased with her (and the car) she will be selling us the next one!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cyndy Patterson

    Sales Consultant

    (5.0) 28 reviews

  • 5.0 out of 5
    October 6, 2020

    Great person, easy to communicate, understandable, great experience with him. Recommend. No matter u buying ur first car or returned customers . Just reach... out to him.

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    Mercedes-Benz of Salem

    Thank you for your kind words and this review!


    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 53 reviews

  • 1.0 out of 5
    October 3, 2020

    Oil change = $320.00 in labor!!!??? Labor? Oil change and cabin filters were $178. Not too bad and expected but 320 in labor is insane.

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    Does not recommend this dealer
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    Worked with:
    Don Post

    Mercedes Service Advisor

    (4.9) 28 reviews

    Mike Schmidt

    Service Department Manager

    NOT RATED

    David Mohr

    Sprinter Service Advisor

    NOT RATED

    Jeremy Chittenden

    Sprinter Service Advisor

    NOT RATED

  • 5.0 out of 5
    August 31, 2020

    Abel and this dealership overall is a professional and efficient process from start to finish. I highly recommend them. Thank you again! They are very... knowledgeable, genuine, and address any and all needs to match you up with what you want. Very timely and attentive, but most importantly, just great people overall. Abel is a stand up guy and gets the job done! Mike the manager is fantastic too.

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    Does recommend this dealer
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    Mercedes-Benz of Salem

    We think you are pretty fantastic as well. Thank you!


    Worked with:
    Mike Harder

    General Sales Manager

    (5.0) 63 reviews

    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 53 reviews

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