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Mercedes-Benz of Salem

(1,011 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–7:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–7:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday 10:00am–5:00pm Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Inventory

See all 7 vehicles from this dealership.

Reviews

(1,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Salem from DealerRater.

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Thanks for help with my car,I feel save driving

Thanks for help with my car,I feel save driving Definitely recommend Mercedes Evan and Mike very professional, friendly, helpful I really appreciate you help!

Thanks for help with my car,I feel save driving

Thanks for help with my car,I feel save driving Definitely recommend Mercedes Evan and Mike very professional, friendly, helpful I really appreciate you help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I love their customer service.

I love their customer service. It shows that they care about you and the service they provide.

I love their customer service.

I love their customer service. It shows that they care about you and the service they provide.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Was in desperate need of service help excellent service

Was in desperate need of service help excellent service addressed all my questions and car is running well. Many thanks

Was in desperate need of service help excellent service

Was in desperate need of service help excellent service addressed all my questions and car is running well. Many thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Fast and complete service, reliable and on time delivered

Fast and complete service, reliable and on time delivered with a smile and admirable cost control. Thanks.

Fast and complete service, reliable and on time delivered

Fast and complete service, reliable and on time delivered with a smile and admirable cost control. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Evan and his team did a fantastic job with the service of

Evan and his team did a fantastic job with the service of my Sprinter. Their communication was excellent and the technicians were very helpful explaining their work.

Evan and his team did a fantastic job with the service of

Evan and his team did a fantastic job with the service of my Sprinter. Their communication was excellent and the technicians were very helpful explaining their work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent service and helpful staff.

Excellent service and helpful staff. Worth driving to from Portland !been there for the last 3 years.

Excellent service and helpful staff.

Excellent service and helpful staff. Worth driving to from Portland !been there for the last 3 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was treated with respect in all the dealings I had with

I was treated with respect in all the dealings I had with them. They kept the promises they made to me. I was given a courtesy vehicle as I am from out of town and could not have done my service there otherwise. I was given an honest estimate of what the next service would entail and cost. It was a great experience.

I was treated with respect in all the dealings I had with

I was treated with respect in all the dealings I had with them. They kept the promises they made to me. I was given a courtesy vehicle as I am from out of town and could not have done my service there otherwise. I was given an honest estimate of what the next service would entail and cost. It was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Polite, knowledgeable and friendly staff.

Polite, knowledgeable and friendly staff. They kept me in touch about the servicing options, and the work was completed on time

Polite, knowledgeable and friendly staff.

Polite, knowledgeable and friendly staff. They kept me in touch about the servicing options, and the work was completed on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It wasn’t until I was checking out that recommendations

It wasn’t until I was checking out that recommendations were made for repairs that could have been completed and or approved while the vehicle was in the shop.

It wasn’t until I was checking out that recommendations

It wasn’t until I was checking out that recommendations were made for repairs that could have been completed and or approved while the vehicle was in the shop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Salem Mercedes is friendly prompt and easy to deal with.

Salem Mercedes is friendly prompt and easy to deal with. This is true of their sales as well as service.

Salem Mercedes is friendly prompt and easy to deal with.

Salem Mercedes is friendly prompt and easy to deal with. This is true of their sales as well as service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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