Mercedes-Benz of Salem

4.8
(678 reviews)
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–7:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–7:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday 10:00am–5:00pm Closed
(503) 585-1231 (503) 585-1231

Inventory

About our dealership

This seller has been on Cars.com since October 1999.
Welcome to Mercedes-Benz of Salem we are proud of our Dealership and the opportunity to be involved with the Mercedes-Benz Corporation. Mercedes-Benz automobiles are amongst the finest luxury vehicles on the roads today and we are happy to share that experience with are valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Donofrio's Acura of Salem has been in business since 1989 and has been going strong for the last 20 years.
Mercedes-Benz of Salem - Northwest's Oldest Family Owned Mercedes-Benz Dealership

Service center

Phone number

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

4.8
(678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Salem from DealerRater.

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5.0

Complete on time Overview of the condition of the vehicle

Complete on time Overview of the condition of the vehicle was very good to have. No additional services needed at this time was good.

5.0

Complete on time Overview of the condition of the vehicle

Complete on time Overview of the condition of the vehicle was very good to have. No additional services needed at this time was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Valley Motors has always given me the best in

Valley Motors has always given me the best in professionalism and customer service ever since I bought my vehicle from them years ago. They are super friendly and have always gone above and beyond in their treatment of me. ??

5.0

Valley Motors has always given me the best in

Valley Motors has always given me the best in professionalism and customer service ever since I bought my vehicle from them years ago. They are super friendly and have always gone above and beyond in their treatment of me. ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Always exceptional service, they make you feel like

Always exceptional service, they make you feel like family They always go above and beyond what is expected

5.0

Always exceptional service, they make you feel like

Always exceptional service, they make you feel like family They always go above and beyond what is expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Always exceptional service, they make you feel like family. They always go above and beyond what is expected.

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5.0

They always go out of their way for me Very accommodating

They always go out of their way for me Very accommodating and they have a smile on their faces

5.0

They always go out of their way for me Very accommodating

They always go out of their way for me Very accommodating and they have a smile on their faces

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I was treated with extreme professionalism.

I was treated with extreme professionalism. Abel was very understanding in what I wanted and made sure I was 100 percent happy with my car. The financing department was excellent and got me out of there in a timely manner.

5.0

I was treated with extreme professionalism.

I was treated with extreme professionalism. Abel was very understanding in what I wanted and made sure I was 100 percent happy with my car. The financing department was excellent and got me out of there in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Excellent service and communication Don was very helpful

Excellent service and communication Don was very helpful and went above and beyond. I also appreciated the loaner vehicle.

5.0

Excellent service and communication Don was very helpful

Excellent service and communication Don was very helpful and went above and beyond. I also appreciated the loaner vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Went well, as expected.

Went well, as expected. The loaner car was a plus to the overall experience for me.

5.0

Went well, as expected.

Went well, as expected. The loaner car was a plus to the overall experience for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

They did what they said they would do and at the price

They did what they said they would do and at the price that was quoted, and I also received a card to Drive while they were working on mine

5.0

They did what they said they would do and at the price

They did what they said they would do and at the price that was quoted, and I also received a card to Drive while they were working on mine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

He did give me all the information I need to know about

He did give me all the information I need to know about my car and explain everything very well.

5.0

He did give me all the information I need to know about

He did give me all the information I need to know about my car and explain everything very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

White glove service.

White glove service. Great communication. Car runs great Very positive experience and convenient Thank you

5.0

White glove service.

White glove service. Great communication. Car runs great Very positive experience and convenient Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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