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Mercedes-Benz of Salem

5.0 out of 5 5.0
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 5:30 PM

Mercedes-Benz of Salem Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 1999

Welcome to Mercedes-Benz of Salem, we are proud of our Dealership, and the opportunity to be involved with the Mercedes

...

-Benz Corporation. Mercedes-Benz automobiles are amongst the finest luxury vehicles on the roads today, and we are happy to share that experience with are valued customers. Donofrio Dealerships have been serving Salem, and the Willamette Valley since 1962. Donofrio's Acura of Salem, has been in business since 1989 and has been going strong for the last 20 years.

"Mercedes-Benz of Salem - Northwest's Oldest Family Owned Mercedes-Benz Dealership"

Reviews

5.0 out of 5 5.0
197 lifetime reviews. Includes reviews of Mercedes-Benz of Salem from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 10, 2019

    Very happy with the car buying experience provided by Abel and Mike. I've been getting cars at this dealership for years and continue to be astounded by... the level of service. Highly recommended!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews

    Mike Harder

    General Sales Manager

    (5.0) 40 reviews

  • 5.0 out of 5
    September 10, 2019

    Everyone at the dealership went out of their way to ensure we understood our new car, but Abel even met us on his day off because we had an emergency... trip to make a couple of days after we bought the car.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great review! We appreciate your business. We hope to meet with you again!


    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews

  • 5.0 out of 5
    September 5, 2019

    I couldn't be more satisfied with the service Abel provided. We purchased a car though him and would highly recommend him to anyone. Thank you

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great recommendation! We appreciate your kind words.


    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews

  • 5.0 out of 5
    September 5, 2019

    Abel and Mike were great to work with, they made me feel very valued as a customer. This is my second lease, the team made it easy and was very considerate... of my time! I'll be back again

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We do what we can to make every part of your experience feel like a valued one. Thank you for choosing us to work with.


    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews

    Mike Harder

    General Sales Manager

    (5.0) 40 reviews

    Don Post

    Mercedes Service Advisor

    (5.0) 21 reviews

  • 5.0 out of 5
    September 5, 2019

    I wasn't initially planning on buying a Mercedes, I just wanted to test drive one. However after the test drive I had to buy one. The SUV is quiet and... comfortable and the whole experience at the dealership was wonderfully smooth and easy. I would highly recommend purchasing your Mercedes at this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive to provide that smooth and easy response every time! Thank you for choosing us for your purchase.


    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews

  • 5.0 out of 5
    September 4, 2019

    We highly recommend this location. Abel and the rest of the staff were polite, knowledgeable and willing to listen. We didn't feel pressured to get into... something we didn't want or didn't need. They heard us. Abel went above and beyond to make this a rewarding experience. We will be repeat customers for life. Wonderful experience! Thank you Mercedes-Benz of Salem! Many thanks!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We always appreciate kind words from customers like you! Thank you for this great review and we hope to see you again soon!


    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews

    Mike Harder

    General Sales Manager

    (5.0) 40 reviews

  • 5.0 out of 5
    August 30, 2019

    EXCELLENT SERVICE! 100% RECOMMENDED I have always had great experiences at this dealership. The sales team has been honest, friendly and down to earth.... Have purchased three vehicles. Of note, is the service center.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so happy you left this recommendation! Thank you for choosing us for your business!


    Worked with:
    Don Post

    Mercedes Service Advisor

    (5.0) 21 reviews

    Klaus Laetsch

    Certified Sales & Leasing Consultant

    (5.0) 13 reviews

  • 5.0 out of 5
    August 25, 2019

    What a great experience! We went into the dealership with a plan. We thought we knew what we wanted. Able was knowledgeable, patient and listened to... our needs. He provided us multiple options, offering us cars that we hadn't thought of. So thankful as we bought a car that if he hadn't have said anything we wouldn't have known about it. We drove 6 different models before making a decision. Able was low pressure; the decision was ours to make. His goal was to provide information. We would totally buy from him again! 5 stars all the way!!!!!! Absolutely love the car that we took home! I want to make a shout out for Diego, he is such a hard worker and made our car look amazing! Mercedes of Salem is fortunate to have him! You go Diego! You're a Rockstar!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're always happy to provide that low pressure experience to our customers. Thank you for the 5-star review. Diego IS a rockstar!


    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews

  • 5.0 out of 5
    August 24, 2019

    We have always had great experiences at this dealership. The sales team has been honest, friendly and down to earth. Have purchased four new cars from... here and have always been treated right.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We want to thank you for your continued business and for this excellent review! We'll be thrilled to work with you on the fifth vehicle.


    Worked with:
    Abel Cardona

    Certified Sales & Leasing Consultant

    (5.0) 22 reviews

    Mike Harder

    General Sales Manager

    (5.0) 40 reviews

    Bernardo Gutierrez

    Certified Sales & Leasing Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    August 22, 2019

    Just would like to take a minute to let other people know how friendly your Sales staff was. And how easy they were to work with. In the future I will... send other people you way. Once again thank you.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kinds words. We try be as friendly as we can be! Thank you for choosing to work with us.


    Worked with:
    Ingrid Wik

    Certified Sales & Leasing Consultant

    (5.0) 14 reviews

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