Kendall Toyota of Eugene

3.4
(224 reviews)
Visit Kendall Toyota of Eugene
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (888) 751-4165 (888) 751-4165
Used (866) 215-6037 (866) 215-6037
Service (541) 632-7454 (541) 632-7454

Inventory

See all 446 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2010.
At Kendall Toyota of Eugene, we sell new Toyota cars, used cars, and more! With Kendall Auto Protection, qualifying used cars have passed a multi-point inspection and include added benefits. Our Finance Center handles car loans and the trade-in value of your current car. You can even sell your car to us. Stop by our Service Center for services like oil changes and brake services. We also carry Toyota parts, OEM parts, and aftermarket parts. Shop at Kendall Toyota of Eugene today!
Let's Start Something Great!

Service center

Phone number (541) 632-7454

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

3.4
(224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I talked to 6 dealerships and Kendall was the most

I talked to 6 dealerships and Kendall was the most professional. Also lowest price. The process was easy and quick. It is rare for me to rate with 5 stars. They deserve it. Ask for Cameron in internet sales.

5.0

I talked to 6 dealerships and Kendall was the most

I talked to 6 dealerships and Kendall was the most professional. Also lowest price. The process was easy and quick. It is rare for me to rate with 5 stars. They deserve it. Ask for Cameron in internet sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Mark-Up above MSRP is a Deal Breaker for me.r me.

I was looking at a Used Jeep Wrangler that they had advertised on Car's.com. After reading all of their Negative reviews on Cars.com - I wouldn't buy anything from this Toyota dealership. Marking New Cars up above MSRP is a Deal Breaker for me. I will Never Buy a vehicle from a dealer that charges add on Fees and a Mark Up above MSRP. There are plenty of Great Dealers that do not charge Mark Up above MSRP on the same model vehicles.

1.0

Mark-Up above MSRP is a Deal Breaker for me.r me.

I was looking at a Used Jeep Wrangler that they had advertised on Car's.com. After reading all of their Negative reviews on Cars.com - I wouldn't buy anything from this Toyota dealership. Marking New Cars up above MSRP is a Deal Breaker for me. I will Never Buy a vehicle from a dealer that charges add on Fees and a Mark Up above MSRP. There are plenty of Great Dealers that do not charge Mark Up above MSRP on the same model vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Our General Manager, Gary Newport, would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4704. We look forward to hearing from you.

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1.0

They added a dealer markup of nearly 20% to the car I was

They added a dealer markup of nearly 20% to the car I was looking for. The only dealer in the area that I talked to that is doing that. As a dealer you want to stand out, but not because you are greedier than your competition. Save your money and shop somewhere else!

1.0

They added a dealer markup of nearly 20% to the car I was

They added a dealer markup of nearly 20% to the car I was looking for. The only dealer in the area that I talked to that is doing that. As a dealer you want to stand out, but not because you are greedier than your competition. Save your money and shop somewhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hello, our General Manager, Mike McKean, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.

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5.0

I have always had excellent experiences from the

I have always had excellent experiences from the maintenance team and sales team for many years. I recently purchased a BMW and Dax was great to work with! He spent some time to help me figure out the many features of the BMW which were overwhelming to me! I have had only positive experiences in the past and that is still true today.

5.0

I have always had excellent experiences from the

I have always had excellent experiences from the maintenance team and sales team for many years. I recently purchased a BMW and Dax was great to work with! He spent some time to help me figure out the many features of the BMW which were overwhelming to me! I have had only positive experiences in the past and that is still true today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Amenge, your wonderful feedback and rating mean a lot to us.

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1.0

This Place Is Unreal

Went in to buy my second car from them. Horrible experience. Was ready to purchase a brand new car. Was pushed and pushed ended up walking away without a vehicle. Told a cosigner would have no affect on my bank rate. Rates are what they are. Would love to speak to your GM!!

1.0

This Place Is Unreal

Went in to buy my second car from them. Horrible experience. Was ready to purchase a brand new car. Was pushed and pushed ended up walking away without a vehicle. Told a cosigner would have no affect on my bank rate. Rates are what they are. Would love to speak to your GM!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Our manager would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4704. We look forward to hearing from you.

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1.0

I've bought one car from Kendal, recently went back to

I've bought one car from Kendal, recently went back to look at a truck that they had. It needed some work done so the guy said they would give me first right or refusal on it. I waited the 2 weeks he said it would take, I even offered to place a deposit on it. They sold it to someone else even though we had a verbal contract, I'm ok with looking elsewhere, but you'd think they'd at least be honest enough to tell me someone else bought it. No word back from the salesmen. I definitely won't be going back here

1.0

I've bought one car from Kendal, recently went back to

I've bought one car from Kendal, recently went back to look at a truck that they had. It needed some work done so the guy said they would give me first right or refusal on it. I waited the 2 weeks he said it would take, I even offered to place a deposit on it. They sold it to someone else even though we had a verbal contract, I'm ok with looking elsewhere, but you'd think they'd at least be honest enough to tell me someone else bought it. No word back from the salesmen. I definitely won't be going back here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Please reach out to us at 541-335-4704 when you can so we can address this situation directly. Thank you and have a great day.

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1.0

Watch out for these guys!

Watch out for these guys! After they offered me a 'good price' on a high end, fully loaded model that I was interested in, they wrote up the contract for a low end model. Their 'good deal' price was higher than the sticker price of the low end model. So only a 'good deal' for them! Classic bait and switch! Carefully check everything they do!

1.0

Watch out for these guys!

Watch out for these guys! After they offered me a 'good price' on a high end, fully loaded model that I was interested in, they wrote up the contract for a low end model. Their 'good deal' price was higher than the sticker price of the low end model. So only a 'good deal' for them! Classic bait and switch! Carefully check everything they do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.
Dealer response

Please reach out to us at 541-335-4704 when you can so we can address this situation directly. Thank you and have a great day.

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5.0

Keep the old girl running.

Bottom line cost hurt but with over 100,000 miles and a great service rep (Carry) I understand. Like the way you flag upcoming needed repairs. It allowed me time to budget them in. Five star all the way.

5.0

Keep the old girl running.

Bottom line cost hurt but with over 100,000 miles and a great service rep (Carry) I understand. Like the way you flag upcoming needed repairs. It allowed me time to budget them in. Five star all the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

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5.0

We recently purchased a Camry SE Hybrid and paid cash.

We recently purchased a Camry SE Hybrid and paid cash. There was no problem from Kendall by paying cash for the car. Our sales person was Katelyn McCall and we could not be happier. She kept us informed on the progresss of the car's expected date of delivery. When we arrived from Vancouver to tske delivery, she was right there and took as much time as we needed to explain the operation. This is our first hybrid and I am very pleased so far we the vehicle. I'm sorry others had a bad experience but we could not be happier.

5.0

We recently purchased a Camry SE Hybrid and paid cash.

We recently purchased a Camry SE Hybrid and paid cash. There was no problem from Kendall by paying cash for the car. Our sales person was Katelyn McCall and we could not be happier. She kept us informed on the progresss of the car's expected date of delivery. When we arrived from Vancouver to tske delivery, she was right there and took as much time as we needed to explain the operation. This is our first hybrid and I am very pleased so far we the vehicle. I'm sorry others had a bad experience but we could not be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you got exactly what you wanted out of your car-buying experience from Katelyn McCall. We wish you safe travels in your new Toyota Camry Hybrid and look forward to seeing you again soon!

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1.0

I am extremely disappointed in how Kendall Toyota of

I am extremely disappointed in how Kendall Toyota of Eugene handled a potential car deal. I was working with Katelyn McCall at the dealership. We agreed on a price and arranged a date and time to do a test drive and pick up of the vehicle. We live about 270 miles away. In preparation to make the trip to Eugene, we had to take time off of work and even booked a local hotel. We were excited to move forward with the purchase but thought we'll check in with Katelyn to make sure everything was in the clear, I asked, "would check would be okay?" (indicating we weren't going to finance it) then immediately it was communicated to us it was "Sold!". No warning, no heads up that another deal was in process, or any other potential buyers. Per WSJ "Dealers have always preferred you finance versus pay cash, but they have amped up the pressure to take loans and are, in some cases, even refusing a sale if you intend to pay cash. And yes, this is perfectly legal for a dealer to refuse your money". Kendall Toyota of Eugene was not being transparent or honest. They wasted my time. They don't care about their potential customers. Sincerely, Joe

1.0

I am extremely disappointed in how Kendall Toyota of

I am extremely disappointed in how Kendall Toyota of Eugene handled a potential car deal. I was working with Katelyn McCall at the dealership. We agreed on a price and arranged a date and time to do a test drive and pick up of the vehicle. We live about 270 miles away. In preparation to make the trip to Eugene, we had to take time off of work and even booked a local hotel. We were excited to move forward with the purchase but thought we'll check in with Katelyn to make sure everything was in the clear, I asked, "would check would be okay?" (indicating we weren't going to finance it) then immediately it was communicated to us it was "Sold!". No warning, no heads up that another deal was in process, or any other potential buyers. Per WSJ "Dealers have always preferred you finance versus pay cash, but they have amped up the pressure to take loans and are, in some cases, even refusing a sale if you intend to pay cash. And yes, this is perfectly legal for a dealer to refuse your money". Kendall Toyota of Eugene was not being transparent or honest. They wasted my time. They don't care about their potential customers. Sincerely, Joe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
Dealer response

Hello, our General Manager, Mike McKean, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.

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