Reviews
Friendly, professional staff on purchases (sales),
Friendly, professional staff on purchases (sales), finance, and in the service department. It's and enjoyable experience to deal with the friendly, helpful and knowledgeable staff with no pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Norbert, we're thirlled to have your business and to hear that you had an enjoyable experience with our team at Lithia Toyota of Springfield. Thank you for highlighting the friendly and professional service across all departments!
Friendly, professional service.
Friendly, professional service. Easy to schedule appointments with knowledgeable staff. No pressure sales and add-ons.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Lithia Toyota of Springfield! We're delighted to hear that our team provided friendly and professional service without any pressure. We look forward to assisting you again in the future!
Blake and Rodney were a pleasure to do business with.
Blake and Rodney were a pleasure to do business with. Process was easy from start to finish. Thoughtful and sincere are not words I would typically use for a car dealer but they definitely apply with Lithia. Happy to recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We're delighted to hear that Blake and Rodney made your experience at Lithia Toyota of Springfield so positive. We appreciate your recommendation and look forward to serving you again in the future!
Lithia team did everything they said they would.
Lithia team did everything they said they would. A pleasure to deal with in every respect
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly value your business and are thrilled to see our team has earned your 5-stars with the level of service put forth. Thank you for choosing us at Lithia Toyota of Springfield!
I had a great experience of finding out what exactly the
I had a great experience of finding out what exactly the issue was with my vehicle and how it needed to be fixed. I don't think anyone wants to have a huge repair bill and it can be upsetting. But I knew there was a potential for the larger expense. I was very happy to find there were some discounts that were applied to make it a bit easier on the wallet. And I appreciated how knowledgeable they were about my vehicle. Definitely would return again for any future repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Benny! Thank you for sharing your repair experience with our Lithia Toyota of Springfield team. We strive for all-around great service and are happy to have been able to make that bill a little bit easier. Enjoy your travels ahead until next time!
Awesome customer service and technician service is very
Awesome customer service and technician service is very good always getting my oil changes and inspections done in a timely manner
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Alex, we're pleased to hear that our team at Lithia Toyota of Springfield consistently provides you with awesome customer service and timely maintenance. Thanks for your support!
I’ve purchased 4 new vehicles from Lithia in the past 30
I’ve purchased 4 new vehicles from Lithia in the past 30 years. No pressue sales and a service department that has been extremely helpful whenever called upon. My experience with Lithia has always been gret
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Corkie, thank you for your loyalty and kind words about Lithia Toyota of Springfield! We're elated to hear that our sales and service teams have consistently met your expectations. We look forward to assisting you with any future needs!
We feel we can trust you which says a lot these days.
We feel we can trust you which says a lot these days. Staff is polite.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for choosing us as your automotive store! We're pleased to have earned your trust here at Lithia Toyota of Springfield. You can count on us to assist you with your future sales and service. See you next time!
They have all been wonderful people to work with from
They have all been wonderful people to work with from purchase to my first service- would highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sheryl, thank you for recommending Lithia Toyota of Springfield! We're delighted to hear that your experience from purchase to service has been wonderful. We look forward to seeing you again soon!
Got finished in a timely manner.
Got finished in a timely manner. Workers were friendly. Unfortunately I forgot my coupon. Also had to get a jump on battery but battery okay
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Bob, thanks for sharing your experience with us at Lithia Toyota of Springfield! We're glad to hear our team was friendly and efficient. If you have any concerns about the battery or need assistance in the future, feel free to reach out!