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Lithia Toyota of Springfield

(1,935 reviews)
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,935 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Springfield from DealerRater.

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Chris really help us to do the things done.

Chris really help us to do the things done. It was quick and easy. The’re super accommodating.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your Lithia Toyota of Springfield experience. We aim to provide our customers with quick and easy service at each visit. We appreciate your business, Lea!

I was happy with my experience at Lithia Toyota.

I was happy with my experience at Lithia Toyota. We had Will for a salesman and he was the greatest . I would recommend this dealership to anyone looking for a Toyota vehicle

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a positive experience with Will at Lithia Toyota of Springfield! Thank you for recommending us, and we hope you're enjoying your new vehicle.

Nice car, great service!

Nice car, great service! The whole experience has been positive so far. Thanks so much.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Clay, Thank you for trusting Lithia Toyota of Springfield with your automotive service and maintenance. We look forward to your next visit.

we have had are car since 2017 and have always had prompt

we have had are car since 2017 and have always had prompt courteous service we are very happy and satisfied.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Cory, We're thrilled to see your 5-stars and are very happy to hear that you've consistently received prompt and courteous service from Lithia Toyota of Springfield since 2017. Thank you for your continued trust in us!

Purchased my 4Runner there.

Purchased my 4Runner there. Good services and great oil change plans. The only issue is there’s not enough staff to answer phones calls but they do return calls in a timely manner.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thanks for your feedback! We're glad to hear you enjoyed the services and oil change plans at Lithia Toyota of Springfield. We appreciate your patience regarding phone calls and are always working to improve our communication. Safe travels in your 4Runner!

I’ve had my oil changed by the Lithia dealership in

I’ve had my oil changed by the Lithia dealership in Springfield a few times. Each time it is professional, thorough, and courteous.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mark, Thank you for the great rating! We're happy to see your experiences with our service team at Lithia Toyota of Springfield have been consistently professional and courteous. Thank you for choosing us for your vehicle's maintenance!

I have worked with Brian for a few years and he is great!

I have worked with Brian for a few years and he is great! Low key, friendly, capable and just a nice person to work with!!! Thank you Brian for helping buy my/our cars!!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Helen, Thank you for sharing your experience with Brian at Lithia Toyota of Springfield! We're delighted to hear he's been such a great help over the years. Enjoy your new car!

Chris Vann did a great job, got me in and out quickly, I

Chris Vann did a great job, got me in and out quickly, I was on a time chrunch. thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We understand time crunches and are happy to hear Chris was able to get everythng wrapped up quickly with your sale. Enjoy your miles ahead and let us know how we can serve you in the future at Lithia Toyota of Springfield!

Great helpful, friendly service.

Great helpful, friendly service. Highly recommend! And I got the best car ever…RAV4 hybrid. And Lythia told me to come by anytime, and they would help me out with any questions of the new car, especially with all the computer assets.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Shirley, Thank you for such a positive review! We're delighted to hear you had a great experience with us at Lithia Toyota of Springfield and are loving your RAV4 hybrid! Our team is always here to help whenever you need assistance. Enjoy the ride!

Salesman Kelly was professional.

Salesman Kelly was professional. No pressure to buy. He made it easy. Love my new truck.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We make it easy at Lithia Toyota of Springfield! Thank you for sharing your great sales experience with our team member, Kelly. We look forward to earning your business again in the future Ray!